Customer Ratings & Reviews

I have the open pro run for 2 years. I was always thonking something was missing!! The upgrades 2 version is the answer!! They sound amazing with clarity, sound balance, and the app has been overhauled to have preset EQ soung options and 2 custon EQ sound presets that fit your listening sound needs! These sound better than ear pods and not irritating you ear canal by being jawbone sound. Be sure to look up how to measure your head to get the propper fit. .

Very nice Quality Sounds you Can’t go wrong with this one

The sound quality is incredible, and the comfort level is exceptional. I particularly appreciate the ability to enjoy music while staying aware of my surroundings.

These use traditional speakers in addition to the bone conduction drivers. This allows me to keep my ears uncovered to hear my surroundings, while still clearly listening to podcasts. With previous generations, the bone conduction drivers would buzz against my cheeks at high volumes. The speakers avoid this issue.

Shokz made vast improvements from previous models. This headset is the most refined and sounds alot better than the open run pros.

A big step up over the pro 1, but volume could be better.

my third pair of shokz, going back to the "aftershokz" branding - my openrun pro (1) gave me exactly what i wanted, exactly what they should be. but i bought best buy exclusive steel blue... one side failed within the two year warranty but guess what? i couldnt get the best buy exclusive steel blue; so i got brighter blue ones.... anyway fast-forward to the release of the openrun pro 2... i make the mistake of buying the best buy exclusive steel blue again... they made it two weeks. connection and charging issues a plenty. warranty my TWO WEEK OLD headset out and CANT GET STEEL BLUE - ive been waiting longer for the warranty exchange than they were in my posession...

Seems to be very susceptible to water drops getting into the speaker grills. The sound will distort horribly as if a wire was loose. It also seems to be lacking bass as I was looking to get one of these for working the weights. I have an Openswim and while this Openrun Pro 2 seems to have better highs and meds, it's not as practical. I would probably only use this at a coffee shop or library.

This company is absolutely awful with customer service. I'm trying to find a word worse than awful without swearing, but can't. My headset broke and I called for a warranty replacement. They won't send the replacement until I send the old one back and they receive it. Wait...Your product broke and I'm punished for your mistake by having to wait weeks to get the new one. Oh, and turns out the one they sent me was the wrong model. Again, I have to wait, and they will ship (presumably) the correct one to me, but only after they receive the wrong one back. Further, they can’t send me the headset in the color I previously had. So I have to wait weeks for a headset that isn’t the one I bought.