Customers recognize the OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones for their excellent sound quality, comfort, and great battery life. Many appreciate the fit, lightweight design, and multipoint connectivity. Some customers feel the volume could be higher, while others note the vibration from bone conduction has been reduced. Overall, these headphones are favored for sports and everyday use due to their awareness feature, portability, and water resistance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,207 reviews
Rated 5 out of 5 stars
headphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
these headphone works great, had to order a second one for my wife
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first headphone that uses bone conduction, and from what I was expecting, it didn’t disappoint. It’s not the “best” sounding headphone out there, but for some use cases it is one of the most useful - so much so that besides running outdoors, I have been reaching out for the OpenRun Pro 2 more often than I initially planned. After using these for the last few weeks under various everyday circumstances, here are some of my observations:
Build quality
The OpenRun Pro 2 is well built and lightweight and is IP55 rated, so running it in drizzles and getting sweaty is not an issue. The headphone seems to be coated which feels like a rubberized finish, and the headband, even though very thin, is very flexible while retaining its shape. I have tried twisting it in various fashions and also threw them in my backpack where it got squished, but it never lost its shape. From what I have seen in the limited time, I don’t feel like I have to baby it,
Comfort
Being light-weight, as well as not covering my ear makes this one of the most comfortable feeling headphones I’ve ever used. Being a person with sweaty ears, any over-ear headphones which use leather/pleather are a no-go for me. I always have to switch to velour or other breathable earpads. As for earbuds, even though they are not sweaty, I get ear-hole fatigued after an hour or so. So imagine my happiness when I could use something that neither covers my earlobes, nor gets shoved down my ear canals - I was immediately sold. The only discomfort I felt is after 2-3 hours, I could start to feel that something is sitting on my ear (where the headphone loop rests).
Sound quality
Now maybe the most important part: how it sounds. Now if I compare my full-fledged over-ear audiophile headphones, or my more sophisticated IEMs, the OpenRun Pro 2 stands no chance, and I feel that is never a fair comparison. Now if I compare it to my other running earbuds, again the fidelity and bass is missing in the OpenRun Pro 2. However, the proper use case may be when those earbuds are working in transparency mode so that ambient sound is present with audio - and from that perspective I felt the Shokz offer something different and better. For podcasts and audiobooks they are more than adequate, and for music I’m satisfied. Compared to some neckband-style “personal speakers”, these are miles ahead. Now Shokz claims that to get better audio performance they have adopted a hybrid approach - along with their unique “bone-conduction” technology, they have “air-conduction” units that take care of the bassy part of the audio spectrum. And compared to my previous (limited) exposure to bone-conduction tech, they are comparatively better. However the rather limited performance at higher volume is still there though I couldn’t feel a lot of annoying vibration that was a hallmark of previous models. The downside of this “hybrid” tech is that there’s some sound leakage to outside - so even though it’s not very clear, others could at least notice that I’m listening to “something”.
Calls
For calls I found them just OK - they are usable when needed, but in noisy environments I found myself repeating myself from time to time to the other person. Audio from the other side was also just OK - again in noisy situations I had to pump up the volume (only to get blasted by my music when the call ended).
Battery life
As per the specifications, the OpenRun Pro 2 has a 12 hour battery life, with fast charging. In my regular use case consisting of running and doing indoor chores, I got a bit less, around 8-10 hours. I think the issue may be that when outdoors, to make the audio a bit more legible, I frequently upped the volume, and while indoors I was always connected to both my smartphone and my laptop - these may have some adverse effect on the battery life. Charging for only 5 mins gave me some useful hours of usage, and for 0 to 100% I typically spent around an hour which is not bad.
Connectivity
The Shokz OpenRun Pro 2 connects via Bluetooth v5.3, but only supports SBC codec (while used with my Android smartphone). It has multipoint (dual) connectivity which is very convenient (and I use this feature extensively).
Controls and App
The headphone has 3 physical buttons - the 2 right ones are for power on/off + volume up, with a dedicated volume down button. The left one is a single “multi-purpose” button, located at the temple, and can do a bunch of stuff like play/pause, skip, call accept decline, etc. So all the basics are covered, and the placement of the buttons are easy to remember with use.
The Shokz app available from Play/App store provides some additional tweaks - most importantly the EQ (including a 5-channel custom EQ). The multipoint feature can be turned off, and there’s a list of all the devices the headphones have been paired to before which is very convenient. I also got an update to the headphones the first time I fired up the app.
Conclusion
In summary, I am very much impressed with the OpenRun Pro 2. The ability to listen to podcasts and music without losing situational awareness is just phenomenal. With 2 dogs and an infant, I found myself using these headphones indoors as well as outdoors. And when I’m running, even though I had to change the volume quite frequently based on what’s happening, I felt safer and confident now that I’m not losing touch with the outside world. For a lot of use cases, the hit on the audio fidelity is a small sacrifice that I’m happy to pay given to what I’m getting in exchange. Definitely something I’d recommend to all my friends.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent product. This would be my third pair. I however would be weary of ordering from BB. Do yourself a favor and order from Amazon or some other competitor. The shipping company they use here is horrendous and there is literally no one to take a complaint here at best buy. Unless you're in store they make purchasing anything online extremely difficult.
Hi there- Shokz here. We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service to learn of their return policy. Thanks!
Rated 3 out of 5 stars
OG headphones are better.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These are ok, I prefer the OG shokz. The sound quality isnt the same as the OG's they sound more like open earbuds and the battery life isnt as good either.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These open-ear Shokz OpenRun Pro 2 headphones are my first product from Shokz. I am an earbud fanatic, and I’m prone to buying products when they first hit the market.
I’ve been jogging for decades, and I typically look for products that have advanced ANC to ensure good quality sound when listening to music and audio books. I did know, however, that this open-ear design would not have any noise cancellation.
Connecting them to my phone was effortless. Pressing the volume-up/on/off button and holding it for a few seconds was ample to start the Bluetooth pairing process. It only took a few seconds, and the buds were ready to be used.
The earpiece on the left side has a tap-to-control button for the headphone’s functions. Tap it once to play/pause/answer call/end call. Tap it twice to skip to the next track/song. Tap it three times to play the previous track/song.
If you pause the sound, you can press either the volume up or down buttons to get the battery level. The headphones will inform you of the battery’s status by saying “Battery High”, “Battery Medium”, “Battery Low” or “Charge Me”.
This unit’s charging port is on the right side behind the earpiece. It has a removeable cover that hides a USB Type-C port. Two toggle switches are found in front of the charging port for volume up and volume down. The volume up button is also the Power On/Off/Pairing button.
If you press the Volume up and Volume down buttons at the same time, this causes the headphones to toggle through the two EQ modes. They are “Standard Mode” and “Vocal Booster Mode”.
There are other features available, like pairing to multiple devices. I’ve never needed to do that, so I can’t say how well it works. Still, the ability is there.
In my inaugural outside run with the headphones on, I found them very, very light to wear. And the loop that goes over each ear made me feel very comfortable that they would never fall off, and they stayed securely against my head the whole run. Since these headphones are not in-ear or on-ear designed, and they don’t have ANC, I could hear everything going on around me. As a result, I wasn’t vigilantly looking around fearful that someone was going to run me over.
I didn’t know if I’d like the open-ear design, but I found that I did. Unlike most of my other buds, I didn’t have to keep re-inserting them into my ears due to perspiration. The Shokz stayed in place perfectly. And the sound being put out by these headphones was more than ample to hear my music despite the din of outdoor noise.
My second run the next day was on a treadmill at my local gym. The experience was quite different. There were so many gym-centric sounds to deal with that it was pretty distracting. Like weightlifters loudly dropping their barbells when done. Or hearing the footfalls of the runners on either side of me on treadmills. And then there were people loudly talking over the wall mounted TV sets or music playing throughout the facility.
Despite all these distractions, the experience wasn’t horrible.
The sound quality was surprisingly good irrespective of whether I was listening to music or an audio book. Oh, and the headphones and the glasses I wear were able to coexist without issue.
While I am going to give these a 5-star review for outside running, and I think it’s a well-deserved rating.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are worse than the cheaper one. Can barely tell the difference in audio quality other than its a bit louder
No, I would not recommend this to a friend
Brand response from Shokz
Posted .
Hi there- Shokz here! We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Rated 3 out of 5 stars
Difficult to turn on and sync poor battery life
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It takes many many tried to sync it to my new tv i bought. And if i dont plug it in everytine after using, it will die and not turn on
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Sound great, microphone sucks.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely loved my openrun pro while they worked, less than two months. I was excited to see the openrun pro 2 had a usb c. But wad disappointed with the increased size and terrible microphone. Wouldn’t recommend either pair
This reviewer received promo considerations or sweepstakes entry for writing a review.
They do the job to allow me to use these for work. At max volume they are loud enough to hear, but in a loud welding shop far from ideal.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good but not great
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are cool and okay. I have made the mistake of going from the openairs to these. The openair sound have better sound and louder. Of course these sound better than the open com 2.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these headphones to see if I could reduce the ear pain that I was experiencing by using over the head headphones. These bone conduction headphones made by ear pain worse.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thw sound waa
great until onw of the earbuds started to go out 4 days later
No, I would not recommend this to a friend
Brand response from Shokz
Posted .
Hi there- We're sorry to hear your OpenRun Pro 2 is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Rated 3 out of 5 stars
Too small
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These are too big for my ears, like most EarPods I have tried
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Earbuds
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not as great as other brands. But they work as advertised
Hi there- Shokz here! We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. Please reach out to our Customer Happiness Team if you have any questions. Thanks!