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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $159.99

Customer reviews

Rating 4.6 out of 5 stars with 3791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,792 reviews
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept and can definitely see how these work for certain folks but just not for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful if you order a product online on their

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give a real review on the actual product but as for the service at Best buy it's terrible. I first ordered this item on March 10th and was supposed to be delivered by March 13th which was fine but March 13th came I receive a text message mind you this is the day before my wife's 40th birthday text message read product delayed won't receive it till March 18th contact Best buy can't do nothing would not take responsibility and normally these delays don't bug me but I ordered it from here because it said specifically I would receive it within time frame I needed it and now I got to scramble the day before my wife's birthday because that's how long it took him to tell me that they had sold me a product that they didn't have in stock so they had to order directly from manufacture and it was not their fault.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but wish the battery would last longer. Will wait to see if another one is produced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing charger cable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got all the way home opened the box and found that there was no charge cable

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Bass level: Zero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass level: Zero. They were comfortable and secure, but absolutely zero bass in the sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth for crowed places

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good not bad - it could be rated as 50/50 for a headphone .. we cannot hear it in crowded places and especially gym

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept getting complaints that from the person I was talking to that they couldn’t hear me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were awesome at first. Slowly the battery life seems to be getting worse. They last for only 6 hrs and I bought the pro foe the longer life and didnt get it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really good in open spaces, works better indoor

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drop in quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old pair of Shokz headphones died and I upgraded to this pair. Unfortunately, the speakers are poor, the Bluetooth is extremely laggy with my iPhone and the microphone is muffled. Customer service with Shokz has been poor at best. I cannot recommend these any longer. I have tried everything to increase the volume with no luck. My biggest issue is talking and dictating when it misses the beginning of almost every sentence. It duplicates words if I dictate. I feel like it would be better to just type which is not the point of the hands-free headset. If you want to listen to music on these, you’ll be fine. However, these are not for working.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hello - Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their customer service directly to learn of their return policy. All Shokz also come with a two year warranty. Please contact the Customer Happiness Team or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    They're ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and fit of the headphones is alright but the battery life is way shorter than they say

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several shokz overs the years and these seem to lack the same quality as the others.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Openrun Pro Premium Bone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over time speaker quality became worse and worse. Had to replace

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just not as seamless as iPod pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the interaction with an iPhone and swapping to iPad. Not as seamless as iPod pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shokz headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not so good! For the price on the Pro product, it lacks quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beeping all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very, very good and I have no complaints UNTIL…. It gets close to another Bluetooth and when it does that it just beeps. You can still hear whatever’s going on but there’s a continuous beat that you cannot get rid of and it happens all the time and there’s nothing you can do about it. - so u have yo aboid any area with othe bluetooth - impossiable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is that the battery doesn't last and they have a noise that shakes the ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had good luck receiving calls. I can make calls but still no luck receiving calls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe only for runners

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not really work well with bicycling here if you wear any kind of headband or strap, it gets in the way much less sunglasses

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality but talk loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my husband and he told me he has to talk loud cauz people can't hear

    No, I would not recommend this to a friend