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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.6 out of 5 stars with 3891 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,891 reviews
  • Rated 3 out of 5 stars

    Not for iPhones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well on an iPhone! Although you can listen to music with no problems if a call comes in and your on a iPhone you will drop the call. My friend has one on his pixel and they work fine for him.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a handful of different headsets and this one serves its purpose. I use this at home and work. Great quality overall. Very comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life pretty short compared to other wraparound headsets I've used. Proprietary charger was a constant annoyance, just make it USB-C like everything else. Stopped powering on after about 6 months.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Bad sound quality - NO BASS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bass virtually at all. Probably OK if you just listen to talk radio or don't care about music quality. But there's no base. I rarely return anything, but this had to go back. I'll stick with my Bose wireless earbuds.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset really helped out while at work and at the gym.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Akward wear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Akward wear. Definitely only use is when running, cycling, or activities where the back of your head doesn’t rest against something. Not comfortable to wear at home in rest/relaxation activities

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun Pro. The mini size may be a more snug fit for you. We kindly ask that you reach out to BestBuy Customer service directly to learn of their return policy, if you decide these are not a good fit for you. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    comfortable but lacks in sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfy headphones. I like the feel of them but wasn't the biggest fan of the sound quality, so unfortunately I had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. They work, but a majority of the sound is transmitted through speakers. Not great if you dont want others to hear what you're listening to. I think DankPods on YouTube did a review of these,?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Shokz review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to give as a gift. The reason I bought them I have a pair of the earlier version and absolutely love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really like these headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear everything around me while still talking on the phone or listening to music. Comfortable to wear. Clear sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bone r conductor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bone conduction headphone. I can’t hear much when on my temple. Near my ears I have to ramp up the volume in a public place. Will never buy another one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is too low- connection is bad- keeps a charge for two days or more

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Chell - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun Pro. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wearing fur a short period of time it hurts my ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They're ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality isn't bad but if the volume is up too loud they tend to vibrate. My biggest complaint is the battery life. The description claims '10hrs' but I get maybe 4 if I'm lucky. My guess is I just got a pair with a faulty battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All The Features I Wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound…and they accommodate my needing to use an earpiece to monitor separate radio communication. Satisfied buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Shokz - OpenRun Pro Premium Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, very impressed with the quality and sound of these headphones. Look great, would definitely recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vibration

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise makes the headphones to vibrate, it can be disturbing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound, lacks quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent customer service, but these headphones repeatedily fail. While I appreciate the warranty, I've owned four pairs now and all have had issues (mostly charging problems). I bought this pair in Apr 2024 and have already made a warranty claim (Nov 2024).

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Eric- Shokz here! We greatly appreciate your feedback, and we're very sorry to hear this has been your experience. Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, we kindly ask that you remove Shokz from the charger once the light turns blue/green. Please reach out to our Customer Happiness Team if you have any questions. Thanks! AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfect for the gym and cycling.You are still able to hear your surroundings, but your focus is on the music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I have no issues with the bass, or the clarity for music or for calls. the microphone is great.

    I would recommend this to a friend