Customer Ratings & Reviews
- Model:
- S810-ST-PK-US
- SKU:
- 6512803
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
Its okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not really wow me. Some what uncomfortable at times. Don't expect surround sound out of these. These connect weird as well. Sometimes have to disconnect Bluetooth and then reconnect.
No, I would not recommend this to a friendCEO of The Montgomery Company
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open Ron used to be my favorite, but I see that there are other products on the market that are better
No, I would not recommend this to a friendNot Happy With Best Buy's 14 Day Return Policy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great idea for headphones. Unfortunately, they hurt my ears when I run with them. It may be because they are too big. What's even more disappointing is that when I went to return them, I discovered that I mist the return window which is only 2 weeks. Most places give you 30 days and I was very surprised Best Buy only gives 14 days. A big reason for the low rating.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones on the market! Hands down, these are a must for work atmospheres & running in public!
I would recommend this to a friend Good but calls are bad with wind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is ok except while cycling in moderate wind no one can hear me in calls. They hear loud static. Currently talking with support who has admitted this issue and I may have to return them if a fix is not shortly available.
No, I would not recommend this to a friendIt stopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The + button is stuck so the headphones are not working. Im going to try to return them.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
- Pros mentioned:Sound quality
Open Ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy I have in the ear buds and over the ear headphones and the open ear sounds great and you can also be aware on what’s going on around you!!
I would recommend this to a friend Tinny - Weak - Fussy - Not Worth The Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I tried these in the store, they seemed to have good volume, decent base, and were comfortable and easy to wear. When I got them home and charged up, the sound was tinny and weak. At maximum volume it was still what I would consider "usable" volume, but the distortion was notable and ruined the sound quality. No matter how I positioned them or attempted to adjust them (I don't think these are actually adjustable at all), the sound quality was only made worse regardless of what I did. I paid nearly $200 for these and they have the same sound quality as a $30 pair of wired ear buds. Not worth it.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Jim- Shokz here! We're sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we have a 45-day return window. Please visit our website, click "Support" and "Return Center" to begin a claim. Thank you!
- Pros mentioned:Comfort
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found a great set of headphones for the gym that can get sweatie and still stand up to the task.
I would recommend this to a friend - Pros mentioned:Sound quality
Best ear piece
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear piece Ive had them for the past 4 years and they upgrade the quality every set ive owned
I would recommend this to a friend They are ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You dont get great sound since they dont go inside your ears. They are good for hearing your music but also hearing the outside surrounding noises.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi! Shokz here. Thanks for your deep review of the OpenRun Pro Open-Ear Sport Headphone.OpenRun Pro features Shokz’ signature open-ear design and delivers all-day comfort. We want you to enjoy your training and stay aware of traffic, pedestrians, cyclists, and more with OpenRun Pro. If there is anything we can do to improve our product. Please contact us at hello@shokz.com with the following details: name, Best Buy username, telephone number, issue or suggestion. Your precious suggestions are invaluable for us to become a better Shokz. Regards
- Pros mentioned:Fit
Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the cheaper version. Definitely fit better than the others even on smaller heads
I would recommend this to a friend - Pros mentioned:Sound quality
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ones are a great improvement from the last generation, I am really enjoying these ones.
I would recommend this to a friend - Pros mentioned:Sound quality
Lightweight and keeps your ears open
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can hear everything around me and my music, and it doesn't bounce around like my neckbands.
I would recommend this to a friend Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy it again I don't like how they feel on my ears
No, I would not recommend this to a friendBIG HEADS WON'T FIT.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY IF YOU HAVE A BIG HEAD. AS A PERSON WITH A BIG HEAD, IT DOES NOT FIT. BIG LET DOWN.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
We like the Shokz headpiece!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Really like the sound quality. Works well with ear plugs which is a plus.
I would recommend this to a friend - Pros mentioned:Sound quality
Cant live without them now
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel like I am living in a soundtrack beautiful set cant wait to see this tect evolve
I would recommend this to a friend Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. The description over rated. Will use this pair but not purchase again
No, I would not recommend this to a friend- Pros mentioned:Battery life
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Long battery life. Love the noise canceling mic. Better than open move.
I would recommend this to a friend