Customer Ratings & Reviews
- Model:
- S810-ST-PK-US
- SKU:
- 6512803
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
No microphone, ppl can’t hear you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed in these considering the cheaper ones worked way better. Ppl can never hear me unless I have my phone close to my mouth. What’s the whole point of them if I can’t talk hands free?! Sounds far away too. Noise cancellation is false. These suck.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend updating the firmware via the Shokz app for the best experience with your OpenRun Pro. All Shokz come with a two-year warranty. Please visit our Shokz site to submit a claim. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thank you!
Works as Advertised
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Contrary to what you may have read online elsewhere, I will tell you these are in no way even a moderate solution for deafening tinnitus. You can absolutely hear the sound as it conducts through your skull. But it isn’t clear or bright enough to sublimate existing noises or tones. I believed hype I read online that these would be a workaround for those afflicted with deafening tinnitus. That is unfortunately wrong.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Left side does have sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a year and half, one side stopped work suddenly
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Not long lasting
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 months and a half. Speakers sound blown today
No, I would not recommend this to a friendHeadset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cuts off some of the direction when hooked up to my gps
I would recommend this to a friendFair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what they are...but not so much on a motorcycle.
I would recommend this to a friendFelt like a step down than a step up from previous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had to to send my Aftershockz- Aeropex for a warranty claim after a year of use and couldn't wait , so i purchased these thinking " newer set, better sound' . Boy was it a let down. They are not as loud as previous gen and just seem underwhelming.
No, I would not recommend this to a friendBummer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years in and the buttons are not working. I expected them to last much longer.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Bad
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped working in a month, bad product still need to go for my refund
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear your OpenRun Pro is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Does not work if my car is on blue tooth.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work for me as it is on blue tooth, so all connected items, including my car and my I phone goes through this headset, unless I turn off the blue tooth, then my phone will not be connected to my car. I do not wish to be wearing this while I am driving.
No, I would not recommend this to a friendSound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are good if you have something plugging your ears
I would recommend this to a friendNot what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair of after shokz about 2yrs ago and fell in love with them. I stopped getting a full workday's charge so I bought a brand new pair. These are supposed to last 10hrs. Ive had these for under 4 weeks and today (3/1/24) I have to charge them at a few minutes under 8hrs. I listen to audiobooks at work. I'm going to try a new power brick and see if that makes a diff.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
So so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality isn’t amazing and they are ok for comfort
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever I like very much. I have trying to many kind but not one feel like this good sound.
I would recommend this to a friend Shockingly not great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope, not for me. Heres why; they dont stay glued to the side of the head. When i moved, they moved too. Theres no adjustment pf any kind to make them stay where i wanted them.
I would recommend this to a friendNot loud enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent enough for bone conduction I guess, but not nearly loud enough. If there is any traffic at all or other noise i couldn’t hear anything.
No, I would not recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the technology is cool, I found the sound qualty really poor. I knew that they wouldnt be great, but theyre WAY TOO muffled, and the equalizer in the app is atrocious.
No, I would not recommend this to a friendBad sound and not loud enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this earphones but the sound quality is bad and not loud enough. I ended up returning them.
No, I would not recommend this to a friendDONT BUY.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things worked great at first, i bought in December and its now april 1st and they are junk. i went to the store and they said i had to have appointment with the geek squad just to find out that they don't help to get repaired, you have to reach out to the manufacturer and work out you own warranty claim
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear your OpenRun Pro is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Terrible purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst $140 I have ever spent. The regular versions of these that I own are louder. If you use these while working out any sweat that gets near these headphones will go into the speakers and make the music sound like absolute garbage and it makes it sound like sound is only coming from one side. I can tell you DONT BUY THESE!
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello-Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!