Customers appreciate the OpenRun Wireless Headphones for their decent sound quality, comfortable fit, and insane battery life. Many users also find them lightweight and value their water resistance and easy Bluetooth connectivity. While the bass may be somewhat lacking for some, and there may be some buzzing at high volume, the price is the biggest drawback mentioned.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,664 reviews
Rated 1 out of 5 stars
DO NOT waste your money
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
CRAP, I have purchased three of these not one lasted more than six months. they stop recharging, just die forever.
Hello -Shokz here! We're sorry to hear your OpenRun is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Rated 2 out of 5 stars
Disappointed with the sound quality - RETURNED
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While he lack of bass output is significant, I could have lived with it if those listening to me speak on my mobile or on calls/videos on my laptop had not mentioned that the sound was mediocre.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have found it really hard to connect and use. I have not been able to use it but a couple times.
This review is from Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Gray
No, I would not recommend this to a friend
Brand response from Shokz
Posted .
Hello- Shokz here! We're sorry to hear this has been your experience. Please visit our website's Support center or reach out to our Customer Happiness Team so that we may further assist you. Thanks!
Rated 5 out of 5 stars
Christmas Present
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got these as a present for my brother after I had previously had a pair of OpenRun Pros, they work well.
Hi Sara- We're sorry to hear your OpenRun has broken. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Rated 1 out of 5 stars
Did not sound good at all, no app support
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The position where these earphones sat in my temples was too forward and the sound was muffled. Also the app doesn’t link to these “down model” units.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound is not bad. They are quite comfortable to wear. But, the battery life is terrible. Maybe four hours from complete charge. Definitely, would NOT recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Volume no good , sending back. Returning item tooo
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not bad but not great either
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Convenient, small but battery life is not great. I usually have to charge them after a workout maybe an hour and a half. It may work for 2 workouts but it would be risky. These are not loud at all either. It does suffice but if your looking for great sound this may not be the best option. If your looking just to have some jams while working out then they are ok for that
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I knew it won’t be good sound out put at the first place, but I buy this for my dad who have some hearing problem, but love to listen music. I thought that bone conduction might be a good solution, but this set is really disappointing.
The portable earphone bag presented has a strong smell, which is unpleasant and not easy to disperse
If you care about the sound quality, don’t buy it.
If you don’t care the sound quality and the itch in your ear canal, this might be your choose.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the 2nd pair of these. The first pair died after about 2 months. My second pair are showing signs of the same issue. The first pair just stopped charging. Tried different cables and nothing. After checking my on my new pair (about 2 weeks old) they didn’t charge at all even though they were plugged in. Was able to get them to charge, but once these die, which is probably pretty soon, they will be the last pair I buy from these guys.
Hey there! We have a two-year warranty on all AfterShokz and would be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please visit our website directly to submit a warranty claim for your AfterShokz so you can receive a replacement pair. Once on our website, click on the “Support” tab at the top of the page, then select “Warranty Claim” the instructions for filing a claim will be available to you. Please reach out to a member of our Customer Happiness Team for further assistance. Thank you!
Rated 5 out of 5 stars
Great product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones work great. Use it with my phone while walking the dog.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the tech but the charging method fails in 6 months or less. I’ve had two pair in 1 year. The device stops charging, dies and then they are garbage
This review is from Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Gray
No, I would not recommend this to a friend
Brand response from Shokz
Posted .
Hi there -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue/green.* Thank you!
Rated 2 out of 5 stars
Shocking
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product lives up to its name. Every beat of music shocked me in the ear. I felt like I was about to get Electracuted. Did not like at all.