Customers appreciate the OpenRun Wireless Headphones for their decent sound quality, comfortable fit, and insane battery life. Many users also find them lightweight and value their water resistance and easy Bluetooth connectivity. While the bass may be somewhat lacking for some, and there may be some buzzing at high volume, the price is the biggest drawback mentioned.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,664 reviews
Rated 1 out of 5 stars
DUD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These worked great. For about 2 days. Then they stopped working. Wouldn't charge and wouldn't turn on. I'm hoping it's a fluke.
Hey there! We're sorry you've had this experience. We have a two-year warranty on all AfterShokz and would be happy to assist you in receiving a replacement pair. Please contact us at hello@aftershokz for further assistance. Thank you.
Rated 1 out of 5 stars
It o KT lasted 2 months
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headset only lasted me 2 months
Now I have to go through a long process process to get my redound or another headphone
Hey Monica! We're so sorry to hear this, we have a two-year warranty on all AfterShokz headphones! We'd be happy to assist you in filing a warranty claim, please email us directly at [email protected] so we can assist you further. Thank you
Rated 1 out of 5 stars
Have to get better!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I somewhat like the way these ear headphones operate but at the same token they do not give enough clarity for the cost.
Hello - AfterShokz here! We're sorry to hear you aren't completely satisfied with your AfterShokz! Best Buy offers a 15-day return policy on AfterShokz. Bringing this item back to a Best Buy store is the quickest way to process a return or exchange. All of our headphones come with a 2-year warranty. Please contact the Customer Happiness Team at [email protected] if you need any further assistance. Thank you!
Rated 1 out of 5 stars
Don’t bother
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No different than regular headphones. Just more outside noise. Horrible sound quality. Better off an over ear headphone.
Hey there! We're sorry you've had this experience. If you feel that you received a faulty unit, we have a two-year warranty on all AfterShokz and would be happy to assist you in receiving a replacement pair. Please contact us at hello@aftershokz for further assistance. Thank you.
Rated 1 out of 5 stars
Junk
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Charged one time then it stopped charging. It might be the new charging design.
Hello Juan -Shokz here! We're sorry to hear your Aeropex is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further. Thank you!
Rated 1 out of 5 stars
Poor Quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality and fit are horrible. Worse purchase ever. I’m an owner of over 16 earbuds/headphones!
Hey there! We're so sorry to hear this, we have a two-year warranty on all AfterShokz headphones! We'd be happy to assist you in filing a warranty claim, please email us directly at [email protected] so we can assist you further. Thank you!
Rated 1 out of 5 stars
Big mistake
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t last more than one month. Don’t buy one they only give you one week to take it back.
Hey there! We're so sorry to hear this, we have a two-year warranty on all AfterShokz headphones! We'd be happy to assist you in filing a warranty claim, please email us directly at [email protected] so we can assist you further. Thank you
Rated 1 out of 5 stars
Uses a proprietary charger
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
my other aftershokz used a standard USB-C plug to charge these have a special connector which makes them a pain
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are the first earbuds i love. I am hard if hearing and these are better than any buds I’ve tried. They dont go in the ear so they are so comfortable and you can’t accidentally hit a button when trying to adjust them. The sound quality is amazing. I wear hearing aids (not while using) and i have never had to put these on full volume to hear. They are so good i bought a second pair. I recommend the one with the shorter back strap. They had a display go by and try them out. Youll be surprised and i forget i have them on my neck when not in use.
Hey there! We're sorry to hear that your Aeropex are disconnecting. Nearly all connectivity issues can be resolved with a manual reset. You can perform a manual reset on your headphones by following these instructions: *Please turn the device you're pairing your headphones to off then back on before resetting* 1. Start with your headphones powered off. 2. Enter pairing mode by pressing and holding the volume+ button for 5-7 seconds. Your headphones will turn on, and then the LED light will flash red and blue. 3. Press and hold the multifunction button, volume+ button and volume- (all three buttons) button simultaneously for 3-5 seconds. You'll hear beeps and/or feel vibrations. This may take several attempts. 4. Turn your headphones off. Your headphones are now reset and can be re-paired to your device. Please contact our Customer Happiness Team for further assistance. Thank you!
Rated 1 out of 5 stars
50 days, 5 uses, stopped working
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ten days after its return period ended, it stopped working! Don’t waste your money