Customers are enthusiastic about the product's performance, speed, and service. Many users have found the signal strength and price to be acceptable, and some appreciate the coverage it provides. However, a significant number of customers have expressed concerns about data usage, and some have reported issues with activation. A few customers have also reported negative experiences with the mobile hotspot device itself.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 420 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
BUY IT!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup
simple to use
Services last a while
Great connection
Absolutely no issues
This reviewer received promo considerations or sweepstakes entry for writing a review.
This hotspot was a life saver on a 8 hours long beach trip each way. Our kids were able to use their devices and watched whatever they wanted with no issues. It was very easy to activate and use. I will definitely recommend it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It isn't unlimited but if ypu need to to game on lag free interenet it gets tge job done. Doesn't really last 30 days tho, especially if you like watching Youtube, Netflix, Hulu or etc alot.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The card keeps me well connected when we are traveling. Would be great if the data rolled over as I don't usually use the whole time. Bad thing is Simple Mobile is very hard to work with, not very helpful. After 5 calls they still could not get me connected.
I would recommend this to a friend
Cons mentioned:
Data usage
Rated 3 out of 5 stars
Eh
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
15gb for $35 for a month kinda wasn’t worth it but was the cheapest plan I could get.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Worse than useless in a cellphone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worse than useless in a cellphone. I purchased this to use in my dual SIM Galaxy S25 Note+ and it can't be activated on the phone as the phone's IMEI / ESN do not correspond to a dedicated cellular modem type device. I contacted their support line and the best they would offer was to convert it to a 20 GB eSIM that could be used from a cellphone. It's non-refundable so I'm stuck with it. BEWARE.