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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 179 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers have good things to say about the Raven A574BL's price, ease of use, and ample memory. Many appreciate the phone's sound quality and camera capabilities, finding it suitable for various needs, including as a first phone for a child. The screen size also receives positive feedback. Performance is described as reliable and meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 179 reviews
  • Rated 4 out of 5 stars

    It's Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alcatel Raven LTE is a pretty standard smartphone that fulfills the basic needs that one might have of a phone. It can do phone calls and texting. You can watch Youtube with it and it can handle some light web browsing. It can also handle some really light games, but definitely struggles when trying to play extensive games like GTA. The storage that comes with the phone can be pretty limiting and it gets filled up pretty quickly with apps. Thankfully, the phone comes with an SD card slot which can somewhat expand the phone's storage. It's really not a mind blowing smartphone in anyway shape or form. Or, in other words, you get what you pay for. For around 20 bucks, you get a smartphone that can fulfill your basic smartphone needs. Just don't expect it to be an iPhone or a Samsung Galaxy S9. It's an alright smartphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great buy for the price or a simple phone person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a temporary way of contact while my "Note 8" was being repaired. I wasn't expecting much for 30$ but it did ALL the "need to's" and although its a HUGE adjustment from the Note 8 phone, I was able to do what i needed in its absence. Camera is not the best but it works, in-call volume is great, beginner friendly. Only problem i had was everytime the phone display would turn off I would have to turn on the wi-fi connect. Battery saver i assume, which is another strong point of this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cheap phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a much faster phone on a daily basis. I was in search of a phone that could play Pokémon go and use only WiFi to connect to my main phone. You will not find a better deal to obtain 2GB RAM. The 16 Gb storage is irrelevant with SD cards, what matters is 2GB RAM MINIMUM regardless of minimum specifications. A++ plays the game relatively smoothly far better than an IPhone 5s. Not as good as a 6s with only the quad core 1.1. Somewhere in the middle for you cross platformers;)

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Special Case Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these phones for a specific use— as backup media devices for an interactive performance, where the performers play music on a Bluetooth enabled device. At $20, these made perfect MP3 players— the price beat any bluetooth enabled MP3 player, and the performance was reasonable for what they were being used for.

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 3 out of 5 stars

    you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good back up phone for only 20$ but there are flaws that keep it from being a great phone. 1st is the camera is decent enough for taking ok pictures but it has no focus feature, so with store apps like target or walmart the price scan feature cannot be used unless you take the time to type in the upc code which can be difficult because of the second problem this phone has. 2nd is that while the screen is ok and looks good for videos, the viewing angle can be a little difficult during the day outdoors and also the touchscreen can very buggy and that makes typing or even touching to select on-screen selections difficult. But the audio quality for listening to music is very good and for that reason alone i will keep it as a 20$ music player because if i drop it i will only be out 20$. I recommend this for use as a nice low cost mini wifi tablet for in home only but not as a phone. just leave it in airplane mode and enjoy. a bonus is that it says it uses up to a 32gb microsd card but it runs my 64gb microsd card just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality

    Rated 4 out of 5 stars

    For $10, it's a very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a backup to my regular phone with I travel internationally. With Best Buy coupon, it cost me only $10. It's locked to Smart Mobile and Smart Mobile won't give me the unlock code unless I go on their plan for a year, and that aint happening. I haven't really explored in depth to unlock using an unlock service but I can still use the phone over WiFi to Audio, Video and Text over Whatsapp and use other features of the phone as well. The features including camera are decent, but for only $10, they're fantastic. Makes for a great backup phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice Phone for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Nice little phone for the price. Does everything I need it to do. Wished the processor was faster but that's about it. Of course the phone was only $20 bucks so can't complain too much.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing phone for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a temporary replacement for my primary phone while it was being repaired. For the low price I was stunned at the amazing capabilities of this phone. This phone does everything my galaxy s7 does except I couldn't receive photos via text and the camera quality was not as good. The photo via text issue could be caused by the service provider simple mobile. I'm not sure. I would wholeheartedly recommend this phone as a temporary phone. I can't comment about durability as I only used it for 2 weeks. All in all for the price i would totally recommend this phone. I normally don't do these reviews but I was so satisfied with this purchase I felt compelled to do so!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice phone. Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my nephew. He tends to break or lose every phone he gets. This phone was on sale at an awesome price. He has not lost it or broken or. It does everything an older teen wants to do. He loves searching the web and listening to music. I don't worry if he loses it because it was 1/4 the price of his last phone and does everything he wants.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Memory

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone offered enough functions and memory for my purposes and was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Burner phone.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great if your not expecting to much out of it in terms of speed and top notch performance. But if you need a basic phone and easy to use wifi connection for email your good. Also used this as a simple phone for my kid , no more asking for my expensive phone. Connection to wifi and they have a basic phone for YouTube.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 4 out of 5 stars

    Very good for my use (Not used as a phone)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only using this phone as a control pad for my home automation system using Wink hub and various lights and switches. Perfect for my use which is WiFi connected only, so I can't speak to the "phone" part. Has more than enough power and memory for my application. If you're looking for an inexpensive controller for home automation, this is a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Phone quality

    Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and was a hit. I would recommend for a beginner phone user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Super Nice for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this phone as a replacement for my nephew's broken one. It was the same model as his previous one so set up and use was able to be done fairly quickly. He is very happy with this phone and can use it without much difficulty. We had hoped that just switching a sim card into this one would have worked, however, it didn't, but after a trip to an outlet, the phone was up and running. I am sad that this is a discontinued item. It is hard to find a decent phone for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone for the price. Doesn't have much in the way of features. But for the money, it's GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality

    Rated 4 out of 5 stars

    Like screen size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is great. The camera is due able and I like to watchovies on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Phone quality

    Rated 4 out of 5 stars

    Great for a second phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is simple to use and navigate with a very distinct sound

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality, Price

    Rated 3 out of 5 stars

    Ok for a child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ok for a child. It let's them make calls, text, and get on the internet. The best part about this phone is if it gets destroyed you will not be out $1000.00 like other high end phones.

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 4 out of 5 stars

    Phone suck but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited my local BB to purchase 2 Samsung devices. I ended up leaving with this phone-as someone who is constantly battling computer network errors, sales associate refused to reset terminal...again I say was walking in for two activations with device and accessories and left with this.

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    Great phone great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I had lg rebel 2.This phone is better , it has 16 GB and this is Android 7 . Works great , smoothly.I am very happy with this phone.I need simple ,good phone just for communication and reading news etc.I do not use any social media.

    I would recommend this to a friend
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