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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 1203 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers often highlight the Moxee 4G No-Contract Mobile Hotspot's ease of use and overall performance, with many finding it convenient for on-the-go internet access. The device is also praised for its speed, connectivity, and signal strength. However, some customers have expressed concerns about the battery life, SIM card issues, and difficulties with activation, while others have had negative experiences with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,203 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A good back up internet solution.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good performance even in an area in which cell phone coverage is not always the best. Proprietary system, meaning that one cannot get a SIM card from any provider to use the device. Thus, make sure you are good with their rates/terms BEFORE you buy the device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Laptop/ Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it works very well. The speed is acceptable and it's good for editing and art projects.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reliable for Light Use, Limited for Larger Loads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a solid job overall, just not with too many devices at once. When I connect one or two smaller devices (like my phone and tablet), it works great. The connection is fast, reliable, and perfect for checking emails, streaming music, or browsing the web. But once I try to hook up my laptop or more than two devices, things slow down a lot. Pages take forever to load, videos buffer, and it just doesn’t keep up. It’s fine if you’re on the go and only need to keep a couple of devices online, but it’s not ideal for heavy use or multiple people sharing the connection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wi-Fi box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get using Would recommend to anyone who doesn't need a of Internet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 5 out of 5 stars

    Great Unit for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Simple Mobile Moxee Mobile Hotspot works great. My unit came with the Verizon SIM card so set-up was very easy. (Verizon now owns Simple Mobile.) I bought the Simple Mobile 15GB per month plan in the store and it starting working as soon as I logged into the Simple Mobile web site and followed the instructions to complete the set-up. Great little unit for the price. Works fine if you can receive a strong Verizon cell signal.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Very reliable internet on the go!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable internet anywhere you go. It was decently fast and I’ve never had any service issues.

    I would recommend this to a friend
  • Cons mentioned:
    Service

    Rated 3 out of 5 stars

    It does work so so.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in the city, but in rural areas where I live, I only had one bar, but that was enough to run my roku, but the only problem is when you run out your out, and there is no buying extra time, They took my money for extra 10 gigs, and then I found out you can't buy additional time for hot spots, 40 gigs just isn't enough and they offer no more. At least kricket offers 100 gigs, I just get no signal at home. Only good for email and a few pitchers. Lol.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just use phone hotspot it tends to work better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay, hotspot on a new phone works better and costs quite a bit for data which it likes to burn anyway

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    excellent results with this moxee hotspot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id give this thing 10 stars if I could!! It works AWESOME!! I wanted an inexpensive 'pay as you go' mobile hot spot. I did not want to add another device to our already too expensive cell phone plan. I took this to an area of the upper midwest where the internet was throttled due to a large influx of people that overwhelms the existing wifi service. I was able to work remotely with NO ISSUES. It was very reliable. DO BE SURE to read all the directions first! Make note of the user ID and password for the set up and the password needed to link a device (laptop, tablet) to the moxee. I was super happy to be able to work with 2G speed. I was even able to set it up myself without asking one of my adult children to do it LOL LOL!!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better signal than my At&t service, cant "add" data to your plan only extend it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great connection, i use it for school and have no problem with internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    mobile hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for cheap and reliable hot spot device for a road trip out of state with the family and this device certainly surprised me. Set up was fast and simple for me. Device worked better than expected, no dropped service during a 5 hr drive, but battery is on a down side, Good thing I had a charger in the car. After loading data on this device it was fast enough to keep up with 3 tablets and 1 laptop. would definitely recommend. Exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mobile Hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for on-the-go activities for home and business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Moxee Hotspot works well for work on the go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moxee 4G Hotspot works very well for its purposes. The menu and navigation are pretty dated, but it is super useful to be able to buy one SIM and recharge when needed - in this case used Simple Mobile with the Moxee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Hotspot on the go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so convenient and fast. And easy to care around.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Do better but not terrible at least.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really happy with this device the only thing is u recive messaged on the moxie device itself from the provider also from the company itself who provides it. IM ONLY guessing tho because its difficult at least for me to go to the web portal and the site nameis litterly an ip adress meaning u have to type thenumbers directly into yoursearch engine wile connected to the device i make it to that part then it says enter user ne an password by theway stay logged into the mobile hottspot but....the default password and name u need is under neith its battery lmao....u can see the frustration . I pull the battery i gotta start all over. That being said i shuddve readcdirections a bit more befpr jumping in and honesty u dontneed to check ur messages for this site to fuctionsoits nota huge deal . Might i suggest to the manufacturer to perhapse incude theifon on theinside back battery pannel instead time. That being said it says 6 devices can be logged into it however ive onlymade it to three and it starts to bog down. 1s perfect 2 is decent but idk where there getting 6 devices at the same timebut im givienit over alla 3 inna half.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Cheap device but expensive data

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well at many places but data is expensive at 50 a month or more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Handy tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great. Came in handy for a party i had set up outside of town where cell services were spotty. Too bad the time doesn't carry over.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this portable router for my child time at summer camp and it worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wifi box is so good it ran 3 camera when i needed them the most people were taking things from me and the help of simple moble we got them bad guys

    I would recommend this to a friend
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