Customer Ratings & Reviews

The wifi hotspot works ok. It can only use onr band at a time so you have to choose between 5ghrtz and 2.4 depending on your use. I wish it had a better interface but for the price it works well and the instructions will help you tonchangr the settings manually on the website for it

After reading the reviews I was a little skeptic on but this. But I went ahead and bought it, and thought I would return it if it didn’t work out. I was traveling to Mexico and my phone spies down after 2 day of using it. I can’t upload anything once my GB are done. This thing worked AMAZING. I already told my whole family they need to buy this for for when they travel. They only down side is that battery dies fast so you have to charge it constantly. I don’t know if mine is just defective or it just dies fast. But all in all I really love this hot spot and really recommend it!

This Moxee hotspot works at a speed good with YouTube videos. I got it with a service provider at Best Buy website (also dependable) for digital delivery of PIN NUMBER ACTIVATION CODE by e-mail. So you do not need to buy a physical card at a physical store an type a long activation code by hand. Wait about 15-20 minutes and the hot spot service or data will be usable or activated. Just press the hotspot's power on button first before laptop or smartphone. You can buy 10GB of data for 50 dollars. The Moxee charges and is portable like a cell phone. You can use a laptop having a WiFi adapter or WiFi smartphone with it.

Not as fast I was hoping to use for work when having to go on the road if need be but it didn’t even connect to anything for work , same day my internet goes out at home for hours this helped me with my kids tablets and switches and tv at least and it was running pretty well

The best device I could of bought ever. Plus I can do my homework on time now.

Very happy with this hotspot which enables us to have internet on a pay-as-you-go plan as there are no other options in our summer house area. If unplugged, you do need to monitor the battery levels (keeping it within eyesight helps as it flashes when low). Easy to use and set up. (Note: We bought this in August 2021 but only started using it in June 2022 so no earlier review possible.)

Bought this to provide wifi for computer while on vacation in a place with no wifi. Difficulty activating, got customer support via phone and then both my T Mobile phones lost service. Simple Mobile would acknowledge something was wrong on repeated calls, and, then closed for the day. T Mobile via a friend's phone worked on the issue for 5+ hours into the night and finally reestablished phone service for both phones....never knowing what the problem was. I was not eager to use this device again. By the time we returned from vacation, Best Buy's 14 day return had expired and I have only one day left on the $50 service time I had purchased and never used. My loss! Of pleasant note, today the Geek Squad of Best Buy figured out a plausible explanation in that the phones and device's Sim information might have been switched when activated by the support team so the T Mobile service didn't recognize any of them. (We are T Mobile customers and Simple Mobile uses T Mobile service...even though T Mobile says there is no connection between the phones and device). He went over the device and now it works well. Next vacation, we can try the device again since we are stuck with it.

Im actually a big fan of this item. Was very easy to setup and start using. Once i purchased a plan i was able to use it immediately and the service was comparable to my home internet which was down for the day. The attendant who helped me purchase the item was very k owledgable too. Wish i remembered their name...

An affordable way to have high speed internet for all your devices virtually anywhere, and you could connect them all at once if you wanted to.

Device and wifi Works pretty good. A bit of a process to activate it and buy the data plan/package. Cost isn't bad for the convenience, but it is an expense for the device & data plan. Speed is decent for uploading/downloading files, internet, emails/work, but I didn't stream so can't comment on that. Would be nice to be able to see how many data was used and remains before the 30-day plan/expiration date, and if data plans available at 15 or 45-days.

Easy to use good price small takes up little space

This product works great. I work from home and when I moved our Internet provider told us it would be 2 weeks before they could install it at the new house. This device was a life saver allowing me to attend all meetings and perform all my duties with no buffering whatsoever. If you plan on using it regularly it will cost you more monthly than a traditional wifi plan but it's great if you're needing something short term that's fast and reliable.

It worked until it didn't. I ay almost $100 in data,I didn't renew it because it went out fast.

I am not impressed with this device. Trying to set it up was very difficult, and even the customer service was having a hard time getting it up and running. It also took 20 minutes for everything to be completed.

I was desperate and this did the job. I never needed it again, and realized I had purchased one two years earlier but left it when I flew out to Phoenix. It is great to have, just in case.

very handy when i don’t have service or wifi. recommend 10/10

This is a very handy & awesome tool to have. It's easy to set up & works like a charm. If there is one bad thing I can say about this is it's battery drains very fast.

excellent mobile wifi source - easy set up & so far so good .reliable & efficient

Very easy to set up and easy to use. Took just a few minutes to get it going.. simple as 1.2.3. Using it in the city primarily for Viber calls and some streaming, no issues with lag or voice quality, strong signal . cant speak to the mobility and durability of the device as it is in a fixed spot but appears to be build very solidly - also plans are a little pricey but zero complaints regarding functionality. A nice purchase overall

It functions as expected but you have to buy an additional service card.