Customer Ratings & Reviews

Works well once you set up. Took some time to get it personalized (network name, new password, login in info, create account, etc) as expected but once it’s set up, super easy to use. Mainly used it to connect to a smart TV (outside/tailgating) to stream Youtube TV for college football and worked great, no connection loss or buffering (used within a populated city with great cell reception). Would recommend to a friend. I’d recommend having a portable battery or outlet nearby because it drains somewhat quickly.

I really like this device a lot. It is very easy to set up and it works great. With Simple Mobile and this device I can take my tablet in my vechicle and have internet wherever I go. I also like that the device was inexpensive.

The quality was honestly spectacular. The only downfall is I didn’t do my research correctly but it fulfills your needs. You’re even able to connect a tv but be careful for the data plan you use because you can run it up in two days just like me lol , love it overall. Thanks !

As an onine college student, I must have reliable internet. This hotspot has been a lifesaver! Easy to set up and easy to use! Had this for years with no probelms at all!

I purchased tjis mobile portable Hotspot device and for the most part I am pleased with the compact size, easy to use 2 button function and readable display. Under $100 portable mobile internet device that is user friendly has been good.

This is good for use as a mobile hotspot, it has good range and fast internet.....too expensive though but pretty good in the end

I love it, I use it when I’m not at home working or even if my internet at home goes out I can still use it when I need it.

30 consecutive calendar days data plan does not roll over unused data. It expires after 30 days then you have to buy more data that will only last another 30 days. That’s not what I wanted so I returned it.

When it works and has service it's good it seems like it goes off tmobile towers, but it does not work everywhere i would like it to. I have tmobile so i can usually get service any way. There's probably better ones for more money.

I got it for my bedroom bc i have no access from my wifi upstairs.... it works great

This thing works remarkably well! I’ve been using it to Stream Netflix to my TV while my Bro is connected as well using it for his Xbox online gaming AND our phones connected as well. You do burn through data pretty quick and it’s more expensive to use than a regular ISP but if you live somewhere there is no IDP available- this is a good option!

This is awesome. Allowed me to remote work from anywhere.

This had been a clutch mobile hotspot for travel. I have used numerous times on trips from Atlanta to Chicago with 2 kids and hours of YouTube. No drops at all.

I wasn’t able to activate it cause somehow it wasn’t scanned by someone at Best Buy and now I’m having to go thru so much just to get it fixed.

This item works great. A word of advice, do not buy the prepaid plan from Bestbuy. I spent 1 hour on the phone with Simply Mobile explaining how the sales associate sold me the wrong plan and how they were unable to issue a refund. Bad customer service but the hotspot worked great once i paid for the plan again online. I’m out $50 due to being sold a phone plan instead of a prepaid hotspot plan.

Buyers beware…It’s a shame that Best Buy would sell these with expired SIM cards (at least that’s what SimpleMoblie tech support told me). You would need to buy another SIM card from Best Buy for the device to work or SimpleMobile will send you a SIM card for free if you call Tech support. I decided to wait a few days and let them send me a new SIM card. Once it arrived I called tech support again only for them to tell me that the new SIM card is expired and the old one is working fine… I still couldn’t get it to activate. I don’t think these guys know what they are doing and clearly they don’t care cause the new card clearly says on the back to activate that SIM card by 08/09/22. It’s April 2023. Needless to say I’m tossing this thing away and that $50 I’m not getting back.

Works okay, but setup/instructions need improvement.

Works easy but maybe too easy - not a computer person, so would like more instructions. Otherwise seems good.

Very great well made product it just not what I was looking for definitely interested in working with it in the future

Lovve it life it loveeeeee itttttttt love it love it. Love it