Customer Ratings & Reviews
- Model:
- AXCART17-WH
- SKU:
- 10288180
to a friend
Tv stand purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just purchased this tv stand. Looks beautiful, BUT Smell like mold. I don’t know what to do anymore, try clean with furniture oil, baking soda & vinegar( I read recommendations) ….. open windows for air. Nothing help !!! Is totally disaster! Any recommendations from Best Buy management???
No, I would not recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear Lana,
Thank you for your feedback on the Artisan Tall TV Media Stand. We regret that your recent experience did not meet your expectations. While we're pleased to hear you liked the product, we understand your concerns about the strong chemical smell.
Please know that we strive to uphold high standards for all our products. The odor you're experiencing is unusual and should have faded with some airing out but unfortunately it didn't happen in your case. To address this issue more comprehensively and find a resolution, we would request you to contact our Customer Service team at [email protected]. They will assist you to resolve this issue for you.
Thank you for bringing this to our attention. We look forward to resolving this matter to your satisfaction.
Best regards,
Simpli Home
