Customer Ratings & Reviews

Home security is a must this day and age, and it pays to have a quality system that’s easy to install and use and is affordable. SimpliSafe is not only here to live up to their name, but also give you confidence and reassurance while doing so. Unboxing this system, I first noticed was the quality packaging. It was sturdy with plenty of shock absorbency - very well protected. Each item was separated and easy to identify. After unboxing, I found the quality of the components to be on par with other professional systems I’ve had in the past. One of the things that stood out about the SimpliSafe system is the wireless keypad. You can hang it up and just slide it out of the holster and take it with you anywhere in your home. It offers quite a bit of flexibility in that regard. Installation was very easy. The keypad can literally walk you through the setup. One thing I would have liked to see was a little more ingenuity in the entry sensor design. Doors rarely have the same depth as their casing, especially when you consider border and trim. It would be nice if there was a design that took this issue into account, offering an effective way to cleanly install these sensors while maintaining the optimal gap and leveling for the best performance. What you don’t want is a sensor that allows the door too much open distance, making the sensor vulnerable to a bypass attempt. Just something to improve on. SimpliSafe has a very elegant and versatile base unit. It has a wireless connection with built-in cellular back up and battery power. This way, your home can maintain security during power and internet outages – very welcome. There are 3 different plans offered by SimpliSafe. These range from a somewhat shared/self-monitoring option to full, professional monitoring. I’m not sure why anyone wouldn’t select the latter with it costing only about a $1 a day or so. The system cam with 2 cameras, and my first thought while unboxing them was that they are fairly heavy. They really have some weight on them, so mount them securely. The supplied mounts do the job, but make sure you use proper hardware and location to ensure the camera is securely fastened to the mounting location. The cameras are the biggest surprise, in my opinion. I didn’t expect them to have the level of picture quality they have. Also, the system has a very quick response when alarms are triggered. SimpliSafe should be commended on their monitoring as well. They are very responsive, thorough and professional. This SimpliSafe starter is a can’t miss in my opinion. With excellent quality, ease of installation and use, and top notch monitoring with flexible options. Add to this the ability to expand this system for whole home coverage, including smoke and CO2 monitors, glass-break sensors, doorbell cam, etc., this is a great option for most homeowners. I highly recommend it.

If you’re searching for a reliable and affordable home security solution, the SimpliSafe Home Security System with 2 Outdoor Cameras might be the perfect fit. As the name suggests, it’s designed to deter crime and provide optional live outdoor monitoring—giving you peace of mind whether you’re at home or away. Here’s a detailed review of the system using a 5-point rating scale: Installation – ⭐⭐⭐⭐⭐ (5/5) SimpliSafe is renowned for its quick, do-it-yourself setup, though professional installation is also available. The guided process through the mobile app is simple and typically takes less than an hour. It’s ideal for both homeowners and renters. Camera Quality – ⭐⭐⭐⭐ (4/5) The system includes two HD indoor/outdoor cameras offering clear resolution and night vision. Live streaming is smooth, though occasional lag may occur depending on Wi-Fi strength. Motion detection is responsive, but not as advanced as some higher-end systems with AI-based tracking. Monitoring & Alerts – ⭐⭐⭐⭐½ (4.5/5) SimpliSafe is very good with real-time alerts and professional monitoring. You’ll receive instant push notifications and text messages for motion or entry detection. The system is highly customizable, allowing you to tailor sensors and alert preferences to your specific needs. Mobile App Experience – ⭐⭐⭐⭐ (4/5) The SimpliSafe app is intuitive and user-friendly. You can arm/disarm your system, view live camera feeds, and receive alerts—all from your smartphone. While core features are free, video history and cloud storage require a subscription. Still, the app provides full remote control of your security setup. Affordability & Value – ⭐⭐⭐⭐½ (4.5/5) With no long-term contracts or hidden fees, SimpliSafe offers excellent value. Users can choose between self-monitoring or affordable monthly monitoring plans. Considering its performance, flexibility, and ease of use, this system delivers outstanding value for the price. Customer Support – ⭐⭐⭐⭐ (4/5) SimpliSafe’s support team is friendly and knowledgeable, with most issues resolved efficiently. However, wait times can vary during peak hours. System Reliability – ⭐⭐⭐⭐½ (4.5/5) This system is highly dependable, featuring battery backup and cellular connectivity to keep your home protected during power outages or internet disruptions. Its advanced sensors and durable cameras help safeguard every corner of your home. Overall Rating: 4.5 / 5 Stars

Overall, I'm pleased with the setup. The installation was refreshingly simple — everything is well-labeled, and the system connects quickly to the base station. The mobile app is intuitive, and I appreciated being able to customize settings right away. I love that I can add additional sensors to the system. Everything from temperature and water sensors to additional cameras and smart locks. One standout feature for me is pet mode, which helps avoid false alarms triggered by my dog. My city fines homeowners for false alarms, and if the fine isn't paid, they won't respond to emergency calls. The sensors and outdoor camera are reliable and responsive, with clear video quality and solid motion detection. That said, it’s important to note that while the system does function without a subscription, the experience is significantly limited. You lose out on professional monitoring, video recording, and some advanced app controls — which defeats part of the value if you're hoping for full protection and automation. For basic alarm functionality and local alerts, it still works, but it’s a scaled-down version of what it could be. This is a great system if you're looking for flexibility, expandibility, and ease of use. While I wish that features weren't so hampered without a subscription, you still get peace of mind from this home security setup.

The Simplisafe whole home security system nine piece set is a solid DIY home security system. With a base station, wall-mounted keypad, an indoor camera, and outdoor camera, four door / window sensors, and a motion sensor, the nine piece kit contains everything you need for a small home, or as a starter kit for a larger place. You can set up the system through the app or the keypad. I chose the app, and it was pretty straightforward. Everything except the indoor camera uses wireless connections to the base station, so good WiFi coverage throughout your home is essential for setup. Once all the components have been connected and placed in the desired location, operation is pretty straightforward. The keypad mounts on a wall and operates on a battery, so there’s no need to locate the base station near a door. Images from the cameras are clear. The outdoor camera does not have a light, relying instead on night-vision infrared. While this works in most situations, it can be difficult to make out facial features without the light. There is frequently a delay between what the camera sees and what it relays to the app, sometimes 15 seconds or so. In addition to the standard security features, the Simplisafe system also comes with a built-in cellular backup in case your Internet service is down, as well as smash detection on the keypad that automatically alerts the monitoring service if the keypad is intentionally damaged. If your WiFi is down, there is no way for the outdoor camera or the sensors to contact the base station. You will probably want a backup power source for your router, as otherwise simply shutting off power to the home would disable the system. Simplisafe offers three levels of monitoring plans, ranging from $10 to $30 a month. Without a plan, the system is somewhat useless, as you cannot even store and review video. With the lowest cost plan, you are the monitor – there is no actual monitoring service, just the ability to store videos. Even with the $20 plan, you do not have access to all app features or monitoring. Only with the $30 service are you able to get the full experience. Note that there is not actually appear to be any additional cost incurred by Simplisafe between the $20 and $30 plan. Much like some extortionist car manufacturers, they are charging you to access features that are already in the equipment and app that you already purchased. So, one star off for this. Overall, the system is effective and easy to use. If not for the subscription concerns, I would have given it five stars. As it is, make sure you factor in the annual cost of monitoring into your cost of ownership before you purchase.

Didn’t like it , still sitting here in box, u better off getting a ring

The SimpliSafe system is incredibly easy to set up. Everything connects wirelessly and you can go about 30ft away from the base station in any direction, so it’ll cover most non-mansion houses. All the sensors are peel and stick, and the cameras are simple to mount, so you can be up and running in lass than 30 minutes. SimpliSafe agents are always super knowledgeable and friendly. Cameras are clear and detailed, now with a speaker so you can tell the delivery driver where to put your shipped orders. Battery life on the camera isn’t great, so I’d recommend getting an optional solar panel if you don’t have power in your attic. Otherwise it’s a great starter system that I’d recommend for any house and any skill level. My 70yr old mother installed hers with no problems, so you can too! Really no complaint about them. Their prices have remained reasonable despite the growing economic uncertainty in the world. The technology is easy to understand, and you aren’t locked into a contract. All signs point to this being a big win in my book!

This SimpliSafe Home Security System was so easy to set up. I have a 9-piece system that includes the central tower, four contact sensors, a motion detector, a keypad, and two outdoor cameras. Additional sensors can be purchased to enhance the capabilities of your system. Once you've unpacked the alarm, charge the batteries for the outdoor cameras; the necessary cables are included. Download the SimpliSafe app, which will walk you through the process of installing and configuring the system. Everything is easy to install, and all the hardware is included. The outdoor cameras are nice because they use a ball magnet, which allows the camera to be pointed in the exact direction that you desire. Each camera also comes with a 15-foot charging cable and transformer, allowing you to plug it into AC power if desired. In this configuration, the onboard batteries act as a backup. The cameras utilize Wi-Fi, providing excellent range. Our home is solid brick, and the signal strength is excellent. The motion detector and contact sensors are straightforward to install. The SimpliSafe application provides step-by-step installation instructions, accompanied by videos. The SimpliSafe application is well-designed to indicate the system's state clearly. SimpliSafe offers a monitoring service with various service levels. Signing up for a service is required to use the security system. There is a yard sign and window decals to let people know that your home is protected. Through the SimpliSafe application, you can live view what is happening around your home.

The SimpliSafe - 9pc Outdoor Home Security System is a very nice system. SimplySafe is the number #1 home security system for the DIY sector of the population. I love the flexibility SimplySafe offers with their broad range of expandable hardware and their flexible security plans with options for everyone to pick their own level. The hardware itself is very robust with impressive build quality throughout the different pieces. From the wireless pin pad to the outdoor cameras in this set you can tell it is high-quality stuff. I really like how you can easily add more cameras or sensors to a base system as needed. Personally, I would;d rather use Simplysafe than any of the other one stop one size fits all security companies out there that want to control every aspect of your install and plan for your monthly subscription. I have not had any issues with the Simplysafe hardware and the cameras are on par with other top brands I have for different cameras. I will be looking forward to expanding my SimplySafe system a little at a time until I have every component I want installed. I like being able to know what is going on at the house when I am not there and this system lets me do that. I also like the door chimes, so I know every time the door opens, front or back door so I can see what is going on. If you want to install your own security system, there really is not a better more comprehensive, expandable and flexible system out there that I know of. I will be using mine for the foreseeable future, I know that much.

I love SimpliSafe for several reasons, firstly because their products are quick and easy to set up with confidence, but secondly, and more importantly, because it's an easy, affordable way to protect yourself, your property, and your loved ones. The system even has cellular backup, in case your Wi-Fi and or power go down. That is real dependability. The wireless nature of everything means that a power outage doesn't take your system out, and as I mentioned, the cellular backup means that you are always protected, and so is your home. I travel abroad, and being able to check on the status of things is invaluable. I have now set up SimpliSafe systems for both my parents and my in-laws, none of which are particularly tech savvy. They have adapted to using these systems very easily, and they even say they find them easier to use than their old standard home alarm systems they had. The only downside I have encountered is that I cannot tell that this can be connected to Google home, as I would love to be able to view the front door from my Google nest speaker/screen. But that's really just a minimal complaint, I almost always have my cell phone on me, and I can easily check who's at the door or what the disturbance is from my phone.

I have owned the TP-Link Tapo DL100 Smart Wi-Fi Deadbolt for about one month and it has been a solid addition to my home security system overall. The installation process was fairly simple. Everything included was here and it took no more than an hour to mount it to my door (standard) without needing to drill any additional holes. From a functional perspective, I appreciate the versatility this offers. I prefer to use the keypad for entry and the jog buttons have an acceptable feel and responsiveness. I liked the backlit keys and the ability to hide my code in random numbers to enter during the darker times of the night too. I, also, like that I can remotely unlock or lock my door using the Tapo app. When family and guests arrive, I can easily create and delete different access codes to keep track of access management. The battery life seems good, since I've used Wi-Fi mode, I have not had to change the batteries. The alerts in real-time and activity logs are a great benefit when away from home. I used the voice assistant for Alexa and this worked well, but I tend to use the app more. My only minor dislike is that occasionally, my remote command might take a few seconds longer, but this is so small it does not make me dissatisfied in anyway. Overall, I feel the DL100 is a decent balance of security, convenience, and smart features at a great price.

I have needed a security system solution for my apartment but wasn't sure what to get or what would work as far as reliability. Having the opportunity to get this system by Simplisafe was a no brainer. I like the all white look and the build quality is excellent for all the components. Once unboxed, I installed the sensors on my windows and front door, the cameras outside overlooking the driveway and the backyard, the keypad on the wall next to my front door and the base station and motion sensor are in my hallway. I connected everything and got everything setup, also connected it to my google home hub. After getting it all started and running, I tested it out. The cameras work very well and produce a good clear, clear image, the door sensors and motion sensor work as they should and when opened, activated the siren on the base station. The siren is very very loud. It scared me the first time it went off, lol. The keypad is great. The buttons feels solid and are easy to press. Overall, I am so happy with this security system and feel a bit safer knowing I covered.

This is my review for the SimpliSafe - 9pc Outdoor Home Security System -in the color White. What's Included: 1 Base Station 1 Keypad, 4 Entry Sensors 1 Motion Sensor 2 Outdoor Cameras Free one month professional monitoring subscription included Set up and installation was pretty easy, basic -you can do it yourself no professional needed and set up took less than 2 hours. Prior to SimpliSafe I had allot of different systems (one front door doorbell, one outdoor camera and one home security system) had allot of different subscriptions and I’m happy to say I have gotten rid of 2, now all I need is the SimpliSafe doorbell to add to my system, which I do wish they offered that in a package with it included , but all in all I’m glad they that I have the option to add additional equipment if needed! I also added more window sensors and had no issues with that, this system is very user friendly and best of all is no contract! You are not bound to anything! All in all I would recommend.

Having tried many different home security systems I feel like it takes a lot at this point to impress me. I can say that this SimpliSafe 9pc Outdoor Home Security System has definitely impressed me. It is probably the easiest system to install and setup without feeling like you need to pay someone with more experience to do so to avoid any issues. This set comes with the base station, keypad, 4 entry sensors, a motion sensor, and 2 outdoor cameras. You also receive 1 month free of their professional monitoring service but it's nice that this is a system you can use without needing the monthly service if it's not another item you want to add to your budget. Of course, the paid service will definitely give you much more peace of mind but it's just nice to absolutely need it in order for the system to bee. beneficial. The SimpliSafe app works well and is easy to navigate. So far I haven't experienced any issues with lagging which I have experienced often with another brand home security system I was using. I should also mention that SimpliSafe has a number of different add-on options available so you can truly customize your system for your needs which makes this an even better choice for most users. Overall, I would definitely recommend this system to anyone that was looking for a simple yet effective home sercuity option.