Customer Ratings & Reviews

Can’t complain it protects my home when I’m away and response is pretty good.

Easy setup. Camera connection range is not as far expected.

Great product Would recommend to anyone that was looking for a security system

Nice system. Perfect for a new home. Live Alerts when the events happen

Great deal for the 9 pieces set. However professional installation costs $260! It was good for self installed customers.

I'm a Simply Safe Satisfied Customer! A very reliable product!

Seamless Installation I have been utilizing SimpliSafe for the past week, and the setup process was remarkably straightforward. I unpacked the components, followed the clearly articulated step-by-step instructions, and completed the installation independently in under an hour. The wireless sensors were easily affixed, and the outdoor camera was securely mounted. Entry Point Protection I have installed Entry Sensors on all doors and windows, along with several on cabinet entries. Each time a sensor is activated, I receive an immediate notification on my mobile device. It provides a sense of security to know that any unforeseen movement within the premises will be promptly detected. Comprehensive Outdoor Monitoring The Outdoor Camera Series 2 represents a significant advancement in surveillance technology. Its 140° ultra-wide lens is capable of capturing high-definition video at 1080p resolution, while the integrated color night vision feature, enhanced by a built-in spotlight, ensures detailed visibility even in low-light conditions. Proactive Crime Prevention The SimpliSafe security system comes with features that, when enabled, allow the SimpliSafe team to confront an intruder through the camera speakers and to call law enforcement. Robust Base Station Backup The core component of the system, known as the Base Station, features an impressive 100 dB siren and a battery reserve that lasts up to 24 hours. Even when the Wi-Fi connection is compromised, the cellular backup ensured that the system remained fully operational, thanks to the professional monitoring plan.

Great product couldn’t recommend more! Worth the price

Good value for the money. However, the magnets are a little week for the cameras causing them to move unexpectedly.

Easy set up but doesn’t provide both mounting options for camera. Would like a glass break option as well but affordable and practical.

Ease of use, Good customer service. Easy set up. Good value

Works well for us throughout the entire home. Will be adding onto they system.

Not happy with this system at all. It doesn't do what the said it goes. Like linking to google home and being able to control the alarm from thing like google home or Alex. I was on technical support every night talk with them and trying to get it to work. The big problem with this is none of the tech help spoke English well. The control pad is very out dated. The key pad for the door locks didn't even arm the system when leaving you home. Would only lock one door at a time. I was a very cumbersome system.

Verdict: I never considered SimpliSafe before. I was wrong. This system provides the perfect blend of quality equipment, seamless setup, intuitive use, and high value plans. First Impressions. The system is fairly compact. I like the white color scheme. Physical setup. The wireless setup was straight forward. I used the entry sensors on the front door and made them work for two sliding doors. I used the motion detector on the inside of the house, near one of the glass sliding doors, in case someone breaks it to get in, but I would like another motion detector for the other sliding door. And I used one camera on the patio and one outside the front door (this was the hardest part… had to drill pilot holes and add anchors to mount the magnetic bases for the cameras into a cement wall). One camera is close enough to an outlet to keep powered, and the other will run on the battery, but it’s not mounted very high, so it’s easy to swap out. Key pad is by the front door, but I am primarily using the app for arming / disarming. Technology setup. Pairing the components to the base station is easy and seamless through the app and step-by-step guide. Performance. This security system has exceeded my expectations. Setup was seamless and the components work great! The motion sensor performs better than expected. The cameras are excellent (and better than my current system from a different company); resolution is fantastic, I get less lag than with my previous system, night vision works well, and the spotlight serves as a deterrent. The app notifications are timely and exactly what I needed. Things I like: - Easy physical setup, and simple software setup; up and running in maybe 30-60 min, depending on your physical setup - Wireless connection!! I have setup both wireless (from another brand) and wired systems (from yet another brand)… Wireless is always what I recommend - The app works well and is easy to use - Small package but provides coverage for key areas - The base station alarm is quite loud, and it has a battery backup - The included cameras are actually good! Wide angle, great definition, night vision, and spotlight - Expandable system to suit your needs - Monthly subscription is not required, but without subscription, features are limited. There are additional options online, such as the unlimited camera recordings and cloud storage for 30 days for $10 a month. This is what I plan to use once the free trial expires Things I don’t like: - I would have liked one more motion detector. With so few entry sensors, you can cover key chokepoints in the house with motion detectors. Adding another one would probably fully meet the needs of most houses. Overall, I am very happy with this SimpliSafe system. Value for the money is very high. Most importantly, I really appreciate the flexibility that the system provides… not only for expansion, but also for subscription and trying to work with customers’ requirements and budgets. Solid company.

Camera system is ok but had only option of saving video w subscription

Good product, but not great. Install is a little iffy and clarity during the day not spectacular.

Low rating was simply because it did not deter people from coming into my apartment! They were able to get around it some kind of way. I loved the set up and really wanted some peace of mind. But after I found an unknown key in my apartment and signs of an intruder I had to return it.

This SimpliSafe home security system comes with a keypad, 4 entry sensors, a motion detector a base station and 2 outdoor cameras. The installation was quick and simple. The entry sensors are peel and stick. I have more doors than the supplied 4 entry sensors and was able to easily get more. The adhesive didn't stick well to my painted aluminum sliding patio doors but some heavy duty 2 sided tape did the job. The base station stands on its own and only needs to be plugged in. The base station and sensors had no issues working with my mesh network spread over 5000 square feet. The keypad has a peel and stick adhesive as well as screws and anchors for the base. The keypad snaps on and off of the base easily so that it may be taken off of the mount when desired. The keypad has a hidden panic button. The 2 outdoor cameras have night vision, a spotlight, a siren, a magnetic mounting system, batteries, ac adapters and a maximum video resolution of 1080P. The cameras must be plugged in to AC to use the outdoor monitoring plan but may be used on battery power with a claimed battery life of 3 months. The cameras come with screws and anchors tor mounting. Aside from mounting sensors each item must be connected to the system through the base station. All of the components are easily connected and named. There are 3 monitoring plans available, each with a months free trial. All plans are contract free and thus cancellable at any time. The most expensive plan costs less than 1/4 of what I was paying for an aging system that had false alarms every thunderstorm. The app allows you to check the system status, set system settings, view cameras and arm and disarm the system from the phone app. This system is so much better than the aging system that came with this home and much less expensive to purchase and monitor. I have yet to decide where to place the included motion detector (and probably purchase more). I will also be adding a couple of indoor cameras. My home is a Mid-Century design and has a significant number of large glass walls. In this home and the three previous homes I have never had actual monitored glass break, yet have had many glass breakage alarms. I will not be adding the glass breakage detectors at this time, perhaps later. I love this system! easily set up. Easy to use. No false alarms so far. Much more economical than my previous systems.

I've always been a big fan of SimpliSafe products, and this system is no different! The setup process was a breeze. The devices are wireless, which makes installation incredibly smooth, no messy cables or complicated configurations. I had everything up and running in no time, and it honestly felt like a plug-and-play experience. The only part that took a little extra effort was the security cameras. I chose to hardwire them to get the most out of them, and while that took a bit more work, it was definitely worth it. One thing I appreciated was the free month of professional monitoring included right out of the box. It gives you a chance to test it out and decide if it’s something that fits your lifestyle. There are a few different monitoring plans available too, so you can find one that aligns with your needs. Additionally, the base station has a backup battery, so even in an outage, you're good to go. The app deserves a shoutout too; it's clean, intuitive, and super easy to navigate. Managing your system from your phone is seamless, and the notifications are timely and helpful. That said, the biggest downside is that you do have to pay for a membership to unlock all of the features. It’s a bit of a bummer, especially if you were hoping for a one-and-done setup. That said, the system itself delivers on what it promises: reliable, user-friendly home security that you can count on. Definitely worth it!

This is by far one of the easiest pieces of security system I've ever installed. The SimpliSafe 9PC Outdoor Home Security System is a comprehensive security solution designed to protect your home. It is a wireless, expandable security solution that offers a range of features including 24/7 monitoring, motion detection, entry sensors, a motion sensor, and two outdoor cameras. It is designed for ease of installation and use, with a user-friendly app and flexible monitoring options. However, do note the limitations in camera resolution and challenges with account separation when no longer using the system. • KEY FEATURES: 24/7 monitoring Motion detection Backup battery for added peace of mind Highly expandable, allowing you to add more devices as needed • COMPONENTS: ‣ Base Station: The brain of the system, coordinating all sensors and alerts. Uses WiFi and cellular connectivity (with monitoring subscription). Features: ⁃ 24-hour battery backup ⁃ Loud siren with adjustable noise level ⁃ LED lights and voice feedback for setup and device control ‣ Wireless Keypad: Primary use is to arm/disarm the system. Can also cycle through devices and change settings. ‣ Entry Sensors (x4): Detects when doors/windows are opened. Features: ⁃ Adjustable chime ⁃ Nameable sensors for easy tracking in the app ⁃ Adhesive strip or screw/anchor installation options ‣ Motion Sensor (x1): Detects motion in a designated area. Features: ⁃ Pet-friendly setting to ignore pets while you're away ‣ Outdoor Security Cameras (x2): Series 2 outdoor cameras with 480p, 720p, or 1080p resolution. Features: ⁃ 140 degree field of view ⁃ Motion detection with people-only or all-motion options ⁃ Adjustable sensitivity ⁃ Siren that sounds during an alarm ⁃ Clear and receptive audio with remote mic testing capabilities ⁃ Plug-in or solar panel power options • DESIGN The system has a top-tier design with a sleek and modern aesthetic. The Base Station is the central hub, and all components are wireless, making installation simple and flexible. The Outdoor Security Cameras are weather-resistant and come with adjustable mounting options. • SETUP Setup to bring the system online, all you really need is Wi-Fi in your home and an outlet for the base station. After plugging in, the instructions direct you to download the SimpliSafe app, which then instructs you to create a free account. At this point, you're spammed that your system includes a 30-day trial of professional monitoring, but declining this doesn't disqualify your system from the offer. Once on the home screen, you can begin adding individual devices, including motion sensors, door/window entry sensors, cameras, remotes, and keypads. The instructions call for pulling the battery label and pressing a button found on the sensor device. Then within seconds, the base station says it's paired. The most difficult portion of all this, primarily for those that aren't tech-inclined, is creating a SimpliSafe account and downloading/linking with the app.  • PERFORMANCE The system performs reliably in real-world use with minimal issues. Every piece of hardware has multiple customization options to suit your use case. Arming the system takes about 25 seconds in "Home" mode and 60 seconds in "Away" mode. You can change the amount of time it takes to arm from the settings window in the app. Motion detection and entry sensors work effectively, and the app is user-friendly. The potential issue here is with the wireless nature of the unit as it may be less reliable than wired systems, and connectivity with the Base Station can be a concern. According to the instructions, the base station needs to be close to the router but not next to each other. All of your connected devices talk with the base station wirelessly. • TAKEAWAYS In my home, this system has performed admirably. I have come across several mentions of the base station suddenly disconnecting from monitoring, but that isn't something I can complain about as of now. Labeling of the products to detail how to service the units would be something I would have expected from a unit like this. While I like that the base is wireless, it would be far more reliable if it were wired or included the option to hard wire or wireless. Real-time audio has very little to almost no latency. Every piece being wireless means the installation time of a DIY system is incredibly fast. • OTHER CONSIDERATIONS A subscription is required for the system's full range of features like cloud-based motion recording and real-time audio. The system includes a 30-day trial of professional monitoring, which can be declined without affecting the system's functionality. Customer support is available 24/7, and there is a 60-day money-back guarantee. Product separation process is not self-serve and requires contacting support, meaning when you switch products, change/sale homes, or decide to rent your home and want to leave a security system in place for the next user. You will need to contact support, and from my experience, will have a specialist return your call to complete separation. • CONCLUSION Overall, The SimpliSafe 9PC Outdoor Home Security System is a great choice if you don't mind some installation work yourself and have at least a basic set of technical skills. It offers a flexible, easy-to-install, and expandable security solution while it excels in design, usability, and performance, though it has some limitations in camera resolution and account management. A subscription is required for full functionality, and users should be aware of the potential wireless connectivity and account separation challenges. While fully functional as a disconnected, self-monitoring system, it doesn't truly shine unless connected and monitored. This is worth 5-stars.