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Customer Ratings & Reviews

Your price for this item is $71.99
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The comparable value price is $359.99

Customer reviews

Rating 4.6 out of 5 stars with 208 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the system's ease of use, excellent camera quality, and straightforward installation. Many appreciate the affordable price and reliable battery life, although some experienced challenges with Wi-Fi connectivity and motion detection. Positive feedback also highlights the app's user-friendliness and the system's expandability. A few users noted occasional issues with motion detection accuracy and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 208 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simplisafe Home Security Package Rocks!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works well and is easy to setup, it took less than an hour to have everything setup. (Camera battery needs to be charged t hrs) but the setup for that was quick on it was charged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good expect for outdoor camera, install time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works well overall. The outdoor camera performance leaves much to be desired. It is slow to react to movement and I had to install a wi-fi extender for it. I some cases video is not recorded. As a total tech member installation was included but the installer had a time limit so he did not install all devices and the camera battery was not fully charged. I will install a Google Nest Outdoor camera (battery) soon to see if it works better and may return this system, opting for a system without the outdoor camera or no cameras instead. The indoor camera is black. It would be nice to have the indoor camera white since everything else is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely happy that I purchased this! I’ve had no issues with it, setup was straightforward and I enjoy having one month free protection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Bought this to replace my old simplisafe system and it works well. The connection speed of the indoor camera is slower than I expected but it is functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality security system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the sticky part of the door alarm senor, fell of and the dog chewed it. Make sure you place the motion sensor high if you have dogs inside they will set it off. It works good are able to zoom in on video talk to people on it. They can here you. Only down side is the rechargeable battery on the outside camera is it doesnt last very long lasted roughly 3 weeks and had to already. Is good still. Key pad code works good. The app takes a moment to show the videos and sometimes acts up a little. I did purchase the subscription for it just to have a piece of mind when not home and be alerted and have a option to send cops to check on house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simplisafe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion sensor will go off with pet movements causing my phone to ring (even when on silence) in the worst moments lol. Other than that its ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home monitoring system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. Able to do it in less than a hour. Excellent monitoring service as well. Like that if WiFi goes out, the system still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DIY Alarm System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Simplisafe System that I have purchased for 3 different house. It very user friendly, customer support goes above and beyond and their plans allow you to pick what you really need. There is no bells and whistles like some have touch screen keypads, but with my research I have not found many that offer safety alerts when the system is disarmed like this one does, plus there is tons of various sensors that you can purchase. Over a year and a half using my original and still love the simplicity of the system. If you can use a calculator you can use this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gotta love home security!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplesafe is pretty awesome. I love how easy it is to setup and perfect for home security and I love how Best Buy is offer so many options of home security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Homeowners - Accessibility - Add-Ons

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased a house and got these items on sale for Black Friday. Just what we need to feel safe and the ability to add additional devices is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Security System with Simple Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy system to setup and this package provided a nice combination for cameras, door contacts and motion sensors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Made the switch to SimpliSafe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy set-up. We had Ring at our older house. I am liking SimpliSafe because of the set-up. Nice change. I want it to work with Alexa better than it does.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service i just got my second set for my second home got this a price deal of the day for 209 when price I couldn’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sophisticated and simple product all at the same time. Different coverage options and customizable set ups, this is a win win!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great System!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value!! Great cameras!! Canceled our ADT services and went with this. Monitoring etc way cheaper and better!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Must buy for home or office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like Simply safe so much we bought this for our office. It is so simple to install and the quality is top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The commercials are horrible but…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very easy to set up and you can add additional cameras and sensors. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplisafe is a best choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up. Interface makes it clear how to adjust defaults, such as how long to leave house. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Simplisafe security system in my home and now I purchased this kit for my office. This was purchased on the Deal of The Day and that was the real motivation! A great security system at a great price! Now with the addition of the wireless outdoor camera, it's a great starter kit. I just installed two of the outdoor wireless cameras on my home and they work great. Now, I'm going to install this at the office and get rid of the old ADT system that has zero features!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up. Works like it’s advertised. Would certainly recommend

    I would recommend this to a friend
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