Customer Ratings & Reviews

Seals broken on items in the kit. It is obvious it is a return.

Did not work. No notification on Mobile app. Spent 2 hours on phone with customer service but they couldn't resolve.

This is such an amazing, simple way to feel secure in your home or office without wires or hassels. I live in an apartment, so traditional security systems are out of the question. I was curious about SimpliSafe, but this was my first try and now I'm irritated at myself that it took so long. Set up couldn't be easier. If you can plug in the base and download an app, you can install this on your own. The window and door sensors, motion detectors, and keypad are peel and stick and are easily removeable, making them renter-friendly. The app walks you through the set up process for the whole system. I was able to get everything installed in my apartment and hooked together with the app in under half an hour. The system works best if it's connected to your home wifi, but there's a backup cellular connection for times when you lose internet connectivity at home. The system is easily expandable to include indoor and outdoor cameras, video doorbells, smart locks, and additional sensors as needed. Monthly monitoring is inexpensive and the best part is there's no contract, so if you're unhappy or are moving to a different location, pausing or cancelling the service is easy.

This security system has proven to be extremely user-friendly and easy to like! The sensors are wireless and battery powered so no difficult installation is required. Everything can be attached with the included adhesive. The setup was simple and required little effort to figure out. The app is super intuitive; it can be used to live monitor and arm/disarm the system. The base station has a backup battery so even if you lose power, it will still function. The sensors do not randomly go off and have been great with responsiveness so far. I love that it works with Alexa and Google Assistant. It made it significantly easier to integrate into my home. The monthly subscription has different levels so you can decide what works best for your specific situation. It does offer some amazing perks. My favorite is definitely the 24/7 monitoring. Also, if you decide you need more SimpliSafe sensors or cameras it's easy to add them to the system even after initial setup. This system is great if you don't want to deal with the hassle of hard wiring or professional installation. I defintetly reccomend! 

A couple of things about this security system: 1). Installation is very easy in terms of having your options to stick to the wall or screw into the wall. No wiring throughout the house needed, as long as you have solid Wi-Fi, the connection is great. 2). The in-app integration is very user friendly, easy to navigate and syncs with Google assistant. With the good features being noted, I would like to say that the service of actually notify me when something has tripped the sensor is a bit delayed and that might have to do with the Wi-Fi connection. Also in order to have every sensor synced up, the central hub needs to be relatively close to the middle of the house and I conveniently don't have a space for it too be there. Also, the motion sensors are not supposed to be too high on the ceiling and that causes a unpleasant aesthetic for my house. Most of this is just nitpicky opinions but the overall service can only be described as decent depending on your Wi-Fi connection. I don't fault the design it just doesn't work for my house

Simplisafe has definitely improved over when they first came out I'll say. The setup is pretty straightforward, the door and window monitors work well for a long period of time. My Pros and Cons are pretty basic therefore: PROs Setup was easy, representative was very helpful I did do a test to see how long the response time would be if there was an emergency; it was within seconds (about 30-40 seconds) The batteries last a pretty long time on all the different components The main base can continue to operate for a little while even after a power outage The motion detectors catch evvvvverything The package comes with a yard stake and window stickers System is easily controlled through my app - I can see live video of my home cameras through my app CONs The monthly price has been going up and up - basic price with NO bells and whistles is $20/month, and the one that provides what I expect of a security system is $30/month. The cheaper one does not have video recordings you can download from the app At the end of the day it is worth it for home security at a no-too-crazy price.

The SimpliSafe - Indoor Home Security Kit (8-piece) - White is a great starter for anyone concerned about their home or those they love in their home. This 8-peice kit brings all the basics to the table for most homes, yet is expandable to grow with your needs. The 3rd generation base station operates on wifi and/or cellular and A/C and Battery for when your power is on, and in times when it is not. This offer another lay of protection ensuring that your "line" cannot be cut prior to a break-in or if the weather is bad. I found this kit to be exactly what was needed for our new house. It covers all the entrances, and the 2 motion detectors ensure that the common areas and entry points are protected from intrusion. We had a few extra pieces from an old house we never used and they synced quickly and easily with this new kit. Installation of the entire kit took less than 20 minutes from start to finish and that included the software/firmware update the unit made upon connecting to wifi. PROS - Simplisafe's quality and innvoation - Easy to use, Easy to install - Wifi with Cellular backup - A/C powered with battery backup - Spoken signals and information from the base station help with set up and to understand system CONS - None at this time!

The SimpliSafe 8 Piece Indoor Security System is a popular DIY security system that is easy to install and use. It includes a base station, keypad, two motion sensors, four entry sensors, and a yard sign. The system can be monitored professionally for an additional fee, but it can also be used without professional monitoring. My biggest concern is that there are no camera’s included in the system. Pros: • Easy to install and use • No contracts required • Affordable • Expandable with additional sensors and cameras • Compatible with Alexa and Google Assistant Cons: • Battery life on some sensors can be short • Professional monitoring is not included in the base price • Some users have reported false alarms • No Camera’s in Kit Overall, the SimpliSafe 8 Piece Indoor Security System is a good choice for homeowners who are looking for an affordable and easy-to-use DIY security system. It is also a good choice for homeowners who want the option to expand their system in the future. If you do not have a current system this is a great option to use as a beginner set.

I finally decided to switch from Nest Guard ecosystem to the Simplisafe Safety Security kit (8-piece version). I thought the switch would be painful however it was a very easy and streamlined process. This SimpliSafe Security system comes with a nice looking base station, a control panel to arm or disarm the safety of your house, four easy to install entry sensors, two motions sensors and a few stickers and a sign you can place in your yard to indicate that your house is protected by SimpliSafe. Of course the usual QuickStart documentation is also supplied. First of all, if you are looking for a decent security system for your home, you cannot go wrong with SimpliSafe brand, I think they have established themselves a while ago and I am sure acquired a number of former Nest Guard customers. Everything in my case worked seamlessly and I decided for now not to opt in to a monthly monitoring subscription. The Security System does a great job notifying you via push notifications promptly and if a door is open, you will know it right away. There is a nice chime to let you know something was triggered as well as your phone notification. Motion sensor works great and thank goodness it has a pet feature so it won't get triggered and bug you in vain. It is nice to know that if your Wi-Fi goes out for some reason, the base station will switch to the cellular service and will continue to notify you if any changes occur. I think this is a great security system for your home or even a small business. The hardware is well built and is expandable. It would be nice if it somehow worked with my Routines set up so it would detect that no one is at the house and arm automatically, but I am sure it is in the works of its next gen security system.

Simplisafe is one of the few full security systems in a market quickly being overrun by a plethora of smart security systems. It has options for motion sensors, window sensors and even cameras which you can buy in a kit or add separately later. For this particular kit it comes with a pair of motion sensors and 4 of the window/door sensors. For most people this may not be enough and you may want to consider adding more (at least more of the window sensors, depending on your needs). Setup is extremely straightforward. Install the app, create your account, place the base station (somewhere central), secure the keypad and place the sensors. They come with adhesive, however I'd just as soon recommend screwing them in place to ensure stability. Setup does require you to turn on a monitoring package, and while it's not terribly expensive, if you do not choose to continue the monitoring package after the initial trial, you will be severely limited in regards to what the system can do. If you want security without a package, there are better options than Simplisafe. Now as for the functionality. The motion sensors have good range, they picked up motion across large rooms without any issue. There were no false alerts or false opens with the door and window sensors. I do not know how the battery life will be as it is only newly installed. However in general this functions very similarly to many of the big name professionally monitored home security vendors without the cost of them having to set it up for you, and often times the cost of the simplisafe service is less than that of many of the suppliers out there. It's a great option if you know what exactly you're getting and intend to use it as you might one of the larger vended security options without some of that hassle. I'd recommend more sensors and potentially a few cameras if that's what you're looking for. All in all, it's a good security system, competes with the big boys in the right places, but if you want a free monitoring option, this one isn't really for you.

Easy to install and easy to set up. Got it installed and running very quickly without any help. Very intuitive to use too.

Working great so far. Would recommend it to everyone

My daughter installed the system for me. I am 71 and just moved from California to Arkansas and she wanted me to be safe

This system was on my son's Christmas List and he loves it!

I didn't do my research well enough and thought it came with 2 cameras