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Customer reviews

Rating 4.6 out of 5 stars with 202 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the Indoor Home Security System (8-piece) as being easy to use and install, with positive feedback on its overall performance and affordability. Many appreciate the straightforward setup process and reliable app functionality. While some users experienced minor issues with motion sensors and notifications, the system's ease of use and competitive price remain prominent themes in customer feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 202 reviews
  • Rated 5 out of 5 stars

    Perfect for my apt!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of it. And I can have it monitored separate at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice security system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second security system I have purchased and I am very satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and great price! You can’t go wrong with purchasing this set! Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would definitely recommend to a friend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worka great. Easy installation and got it for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Simply Safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and got it on sale during black friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marcin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recomend it. House is safe again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my brother

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great security system for their first home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system for the price of self installation. Wi-Fi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system by far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it had ATD and by far SimpliSafe is better system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. WE USE SIMPLY SAFE FOR ALL OUR PROPERTIES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John B

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the system. We would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, works very well, and cost friendly

    I would recommend this to a friend
  • Cons mentioned:
    Notification

    Rated 3 out of 5 stars

    No door opening notice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not five notice of entering and exiting. Ring does

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product, not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst product, expensive subscription, and the device's connection to the base station is very flaky, not at all user-friendly. Most of the time, I encountered a device not connected or a similar error, and hard to get rid of it, sometimes in the middle of the nice basestation keeps beeping. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as it was supposed to ! Would definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Notification

    Rated 1 out of 5 stars

    Don’t buy if you don’t want to pay subscription

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale I paid around $58 plus my $70 rewards. It would go back to store if I didn’t get it that cheap. You have to subscribe to be able to get a notification on your phone if someone opens your door. You could buy something else that does the job without paying for subscription.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensitivity is not as good as expected, especially for the motion sensor

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok not really great have to subscribe plan fee

    No, I would not recommend this to a friend
    • Brand response from Michelle
      Posted .

      Thanks for your feedback. Even without a subscription, the system can still be used for notifications, and even livestreaming through the camera. Fast Protect Monitoring enables unlimited recordings in the cloud, as well as 24/7 dispatch with cellular backup. We can get you set up with 30 days free so you can try our full offerings, risk-free! SimpliSafe

  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has a bug when setting up on the iphone. The app on the phone continues to crash during set up. Tech support took 3 hours to help me get the system set up. The only way to get around the bug was to purchase the monthly monitoring for #30 monthly. Also, with SimplySafe, unless you pay $15 monthly you can't get text notifications in the event of an alarm. I recommend choosing another system.

    No, I would not recommend this to a friend
    • Brand response from Michelle
      Posted .

      So sorry to hear that you had trouble with getting set up. It sounds like there was an issue with your account, and we're glad our Support team was able to get it resolved. You are right that SMS and email notifications are part of our paid monitoring plans. Though if you're happy with Push Notifications through the SimpliSafe app, you can downgrade to Basic App Control instead. We do recommend giving the Fast Protect Monitoring Plan a try with the included free month, so you can see the benefits of all available features! SimpliSafe