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26 Cypress St
Williston, VT 05495
Open until 9 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Motion Sensor's ease of use and straightforward installation process. Positive feedback highlights the quick and simple setup, with many users noting how easy it is to integrate the sensor into their existing systems. The installation process is repeatedly praised for its speed and simplicity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price works well looks good in the house easy to add to the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Can put pet mode which is nice. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for AWAY mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal to use this motion sensor for rooms with many windows, but it will trigger only in AWAY mode and not in HOME mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update box first, replace battery and it works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble setting this device up. I found out I had to update my SimpliSafe main box first in order to get this to work. A word of advice: Update your main box first and replace the battery in this device. The setup was easy after that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT buy from Best Buy, go direct to SimpliSafe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Direct from SimpliSafe has a 60 day return policy. Best Buy has an unreasonable 14 day return policy. I purchased on March 9th using my Best Buy CC, and tried to return on April 3rd and was turned away. Many of the pieces were still sealed and unopened. I won't go through my whole crappy story. Basically I purchased ~$750 worth of SimpliSafe products from Best Buy. The doorbell is not compatible with my home wiring. I want a single home security system. If the doorbell isn't compatible, then I'll give another system a try. My BAD. I was totally unaware of the ridiculous 14 DAY RETURN POLICY. Best Buy is not a small business, but I try to support local. I learned a hard lesson so please learn from my mistake. I think the system is good, just wasn't for me. Buy DIRECT from SimpliSafe with a reasonable 60 day return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motion detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps our home safe, simplysafe is a great value with 24/7 monitoring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works fine. If you use this system, ı recommend to have one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensitivity is not as expected when moving with the distance spec of the sensor

    No, I would not recommend this to a friend
    • Brand response from Michelle
      Posted .

      Thanks for your feedback. When you are testing the Motion Sensor, it might help to completely step out of the room completely to allow it to read the ambient environment. When you walk back in, it should be able to pick you up immediately. But if you continue to have trouble, we strongly recommend giving our Support team a call at 800-548-9508 and we can help with Troubleshooting. SimpliSafe

  • Rated 4 out of 5 stars

    Decent replacement for Honeywell DYI system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system replaced a Honeywell DYI system with which I was quite pleased, so it has a high bar to clear. PROs: Affordable. Base unit has pleasant voice for giving you feedback regarding what you are instructing it to do. Volume can be adjusted for feedback voice and alarm. Motion detectors are switchable for pet or no pet homes and are adjustable as to speed of response from instant to delayed. Default mounting by double sided tape which works well when applied correctly - screws included. All sensor electric power by common sized cells sold most every where (AA, CR123, CR2032). Control panel separate from base unit. Numerous adjustments/settings available. Battery power replaceable without taking down sensors - do it in place. CONs: Not nearly as loud as the Honeywell - needed to purchase a remote alarm speaker. Alarm is a typical siren as opposed to more attention getting lower pitched Honeywell. Base unit requires shelf or table - cannot hang on wall. Base unit run by AC backed up with alkaline AA cells rather than rechargeable, so you cannot assume how long it will run in a power outage. We do not use monitoring and telephone operations,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 Failed after 4 months randomly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 of my motion sensors are no longer able to detect motion after a short time frame. One unit is still functional. Customer service regarding this issue is like talking to cancer itself.

    No, I would not recommend this to a friend
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