Customer Ratings & Reviews

Very easy to install and works well, camera installation much easier than wired.

Easy to install and set up, battery charging is a bit of an inconvenience but opens option to install anywhere

Great SimpliSafe collection of units and at a good price. SimpliSafe staff were helpful in setup over the phone as well. Can recommend highly.

Very happy with the system, Techs installed but watched the install and actually pretty simple, Total Tech did a great job installing and explaining the functions of the system.

I think the system is a really good idea. It was easy to set up and get going. However, I felt the quality of the camera was less than desirable. Whenever it detected motion, it flashed. I didn't like that. Also, I did not like the quality of the app. It seemed to be on a short loop and took more time than I liked to connect with the camera. It did this every time. I also thought the price of the subscription was somewhat high. So I will be returning the system and staying with my nest cameras.

Like others, I've seen many ads for SimpliSafe on YouTube and other places. And from my experience, it seems to live up to most expectations. From a setup perspective, it's very easy to use. The box is very well laid out and has a very clear step-by-step guide for installing the system. The base station, cameras, sensors, and keypad are all in their own smaller boxes with everything that particular item needs for installation and its own instructions, so there's no hunting for which screws go with which component. The keypad and door/window sensors can be mounted using screws, but they also use normal Command Adhesive strips as well. This makes it easy to reuse or relocate them in the future. The door sensors can be used not only on regular doors and windows, but also kitchen or bathroom cabinets, safes, drawers, and anything else that opens more than two inches. Note that everything connects over 2.4 GHz wireless, so the system can't use a 5 GHz WiFi home network. It also might limit how far away some components can be installed, such as whether your home WiFi reaches a shed or out building on your property. The base station is powered from the wall, but everything else is battery operated. The cameras require screws for mounting, as they are heavier, but they use a clever magnetic gimbal mount. This makes it easy to adjust the angle of the camera, and you can simply pull if off if you need to. The field of view ( FOV ) is wide and a little wall-eyed, but it's also enough to cover my entire backyard when mounted to an out building. Though the camera battery life is rated for months, it depends on how they're configured. By default, they only turn on and record when they detect movement. Otherwise they're in stand-by. You can set which areas in their field of view will trigger them, so if one has a partial view of a street it won't waste its battery recording the cars passing by. However, if there's heavy movement in the camera's area, the battery will only last a few weeks at most. With the magnetic mount, it's easy to grab the camera and bring it inside to charge. you can also purchase spare camera batteries to just swap them out without needing to re-angle the camera. You can disable motion detection if you want, turning the camera into a live-feed only mode. This may be helpful if you want something to monitor your kids playing in the back yard, but don't want the camera recording everything. The cameras also have a speaker and can provide two-way audio, allowing you to speak from your phone or tablet and have it output from the camera. Again, a useful feature for kids playing in the back yard. Camera recording are not stored locally, but instead on SimpliSafe's servers. The alarm system itself has three main modes: Off, Home, and Away. Each mode can have different entry and exit delays and whether there's an instant alarm. The entry sensors can each be configured with different behaviors for each of the alarm modes too. You can also configure multiple PINs for the system, such as a master PIN, PINs for guests or children that disable the alarm but don't allow system configuration changes, and even a duress PIN that will immediately trigger a silent alarm if an intruder is forcing you to disable the alarm system. Sadly, the cameras can't be configured to have different behaviors for the different alarm modes. I would love to disable motion detection on the back yard camera when the alarm is off, but turn it on when the alarm is engaged. And though you can configure the mobile app to give you reminders to engage or disable the alarm, you can't set a normal schedule for it to auto arm itself. SimpliSafe of course has various service plans to go with this, adding features like immediate police, fire, or emergency medical notification and dispatch, video verification ( their monitoring service will check the recordings and live feed from your cameras to ensure a triggered alarm is valid before notifying police ), and cellular data backup so the base station stays in contact with the monitoring service if the WiFi goes down. If you don't pay for a plan, you still have full control over the alarm and triggers ( though no automatic police notification ), but you lose any kind of video camera historical recording functionality. This is probably the biggest hit because the cameras are only good for live feed monitoring. The motion detection feature becomes useless because you can't configure the cameras to save the recordings locally. All in all, this seems like a very affordable and reasonable option for a home security system. It's also very modular so you can add on components and sensors as you need. But not allowing cameras to change behavior with the alarm mode, and not allowing any kind of local video recording ( even if it was limited to only 10 min of video and 1 day of archives on the base station itself ) is a big downside to the DIY homeowners.

This was the easiest install of a home based product that I've ever had, my grandmother could have done it!

Easy set up works great in my rural area with WiFi can see outside cameras just the push of a button added a inside camera can even talk to the animals highly recommend

When this is on sale you cant beat it. Also simplisafe in general is amazing. Loving my cameras so far. Far better than blink

Love the cameras there ultra clear already had a doorbell and inside camera great addition for the bundle price

I’m very happy with how easy the installation and setup was. Also very happy with the performance of everything. I would recommend this product.

Definitely would recommend simplisafe. Cameras are great!

we have not had the time to set it up yet but we know these products as we do alot with veterans and have set this product up for them in their homes

Very easy to set up, no issues so far. very pleased with the quality of the cameras and the door bell

Got this on sale great price have can control it downloading the app on the phone

I appreciate the battery-powered cameras; however, getting the live feed to activate is very slow. The batteries seem to last long enough in between charges unless the motion sensors are activated often. Set up was easy, and the app overall is decent

So easy to set up. It worked right away! Able to monitor on my phone! So convenient!

This set comes with a base station, keypad, 3 entry sensors, a key fob and 2 outdoor cameras. It is a great starter kit for anyone wanting to get a security system that doesn’t cost an arm and a leg and there is no wiring required. No need to hire anyone to set this up for you. You can easily set this up yourself. It only requires WiFi and an app on your phone. If you find that you need more cameras, entry sensors, etc. you can simply purchase them and add them to the set up you have at any time. The base station is the central hub for any SimplySafe device you install. Entry sensors are to be at any door or window you feel needs to be monitored where someone could break in. The keypad is wireless and used to arm or disarm the system, as is the key fob. The key fob comes in handy when you are rushing out the door and forget to set the alarm with the keypad. The outdoor cameras have color night vision and spotlights when motion is detected. The cameras are also rechargeable and the battery and charging cable is included. If you have a security system in your home, it is best to have a monitoring service. There are three different options for monitoring and the prices are very reasonable, ranging from $9.99 to $24.99 per month. Compared to other monthly costs it is less than others and there is no contract to sign. You can stop it at any time. I like that I can choose a plan that costs less and if I go away for a week, I can choose a better plan while I am away and then switch back when I return. One thing to keep in mind is that I feel, if you do not have a monitoring plan, you are very limited as to the use of this system. I am starting with the lesser plan and taking it from there. This system works with Amazon Alexa and Google Assistant as long as you have the self monitoring or interactive monitoring plans. You can simply ask Alexa or Google to arm or disarm your SimpliSafe system. This system is perfect for me because it is rental friendly. In my opinion, if you rent, this is exactly what you need. I consider it one of the best of the DIY Home Security systems out there…NO WIRES!

Nice step by step set up process. I also called the 800 # and they were quick to answer my question. Great system.

Aesthetically pleasing gadgets, but functionality is absolute trash. Battery on outdoor cameras die really fast. Magnetic fields aren’t the strongest. Motion isn’t consistently detected. People aren’t consistently detected. There’s a 50% chance a person walking in front of your camera will not be detected. One camera didn’t even work at all. Sensors don’t work initially & had to be replaced. One of the cameras didn’t work and had to be replaced. One of the camera batteries died in a day and had to be replaced. Alarm doesn’t work because the sensors don’t work. Customer service was absolutely trash and wasn’t responsive for days via text. The app doesn’t notify whether the motion detected is a person or an object like ring cameras do so you can’t quickly glance at your notifications to know what’s going on. You have to open the app and even then you still don’t know what’s going on because it’s not immediately available. The app takes a minute or so to download the video that was captured by the motion. What a mess! App also doesn’t livestream cameras upon opening. You have to click on every single camera individually to get the most recent view. I should be able to open my app and have a broad view of all my cameras actually working. I have 5 cameras and this is extremely time consuming and inconvenient unlike ring. I’m returning everything!