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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 729 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and straightforward installation of the Home Security Kit 7 Pieces. Positive feedback also focuses on the system's performance and the competitive price point, while some users mention challenges with the motion sensor's sensitivity to pets and limitations with the app's functionality. Concerns were also raised regarding the adhesive strength of certain components and Wi-Fi connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 729 reviews
  • Pros mentioned:
    Installation, Security

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about this product but must admit I am surprised by how easy it was to setup and activate My wife loves having the system installed and gives her peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Price

    Rated 5 out of 5 stars

    Good system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Good sales price helped too, I would recommend it to anyone looking to self install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SimpliSafe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and the instructions were straight forward, didn't end up needing it though and returned product successfully

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The Best Available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is simply the best, I have had Brinks, Vivit, others, nothing comes close to the feature set offered by SimpliSafe and can alert as fast as Simplisafe, I highly recommend them. Right now I am using it at 3 locations without a care in the world. Icing on the cake, it is priced right and YOU own the equipment. You don't have to get a complete system from the outset, you can grow it over time, for example the water sensors, or camera's, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great system, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system! Solid security and super easy to set up! I was up and running in under 30 minutes. I have had no issues with the Simplisafe system and love the easy configuration capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, reasonably priced monitoring but not required. I would have given it 5 stars but the door sensors do not stay sticky taped to doors.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my apartment. Hasn’t set any false alarms. It’s been working great for me. The app allows me to see a timeline of all activity such as when my alarm is armed/disarmed, WiFi disconnects/reconnects, power outage/restored, etc. You can even have your alarm monitored but you have to pay extra. Also, depending where you live you need to pay a fee for a permit to dispatch police in case your alarm goes off. All in all, a decent alarm system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for self monitoring

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home monitoring after google discontinued its nest system. Use this instead of ADT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to start your home security with, come with controller, hub movement and door/window sensors

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 4 out of 5 stars

    Good value, but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are on a budget. But... There are a few caveats. 1. The door/window sensors don't stick very well. The adhesive on the back is absolute garbage. 2. I hate that I have to subscribe to have full access to all the security features. However, It does the job without subscribing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I replaced this with another system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but the technology is dated and Simplisafe doesn't offer many accessories, like cameras, that work well. I purchased the door lock and a few other items - they all died within 18 months, it was a total waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    Great. Simple. Secure.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless setup. Reliable system. I really appreciate that it works independent of WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Simple protection setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were easy to follow and the set up worked the first time I tried it. Highly recommend the SimpliSafe system as it was more economical than the Nest!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Excellent security system so easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was completed within minutes, now my family has 24 hour security. Love it and would recommend it to anyone looking for home security system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Motion sensor

    Rated 3 out of 5 stars

    It has potential but is difficult to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features of this are nice. You get an indicator noise whenever anyone enters your home or leaves your home. I have not had a break in so I do not know how useful it is for that. So far I have not been able to figure out all the features. They came to install but were unable to install the motion sensor which is the main feature. And they could not explain how to hook this up to my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simply safety of

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but the battery life doesn't last long and the connectivity takes time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A worthwhile purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this is my mother’s home. It was a super easy setup. And it’s fairly easy for her to understand. I gave it 4 stars because, like others, I had issues with the strips sticking to the wall. I ended up having to use the screws provided but would have much preferred to have been able to have the options that the strips would have offered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simply Safe simply great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and good reliable system, easy to set and operate. Left home and forgot to set the alarm no problem with the easy app. The monitoring company is fast to respond as I didn’t get it turned off in time after opening a door and they instantly called to verify everything was OK. Monitoring is less than half the cost of your major alarm companies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great, support is awesome. Price is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super simple to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this alarm system in my entire home, every window and door and motion detector in less than 1/2 hour. Tested everything and good to go. The only thing I am not sure about is the smoke alarm and carbon monoxide detectors. I want to purchase but reviews on these items seem less than favorable. Too many false alarms according to the reviews. However, for basic intruder alarm function, I think this is a great buy. Hopefully simplisafe will make a smoke detector that I feel confident with but until then I will not add it to my system.

    I would recommend this to a friend
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