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Customer Ratings & Reviews

Your price for this item is $164.99
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The regular price is $219.99

Customer reviews

Rating 4.5 out of 5 stars with 730 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Home Security Kit 7 Pieces for its easy setup, affordable price, and the peace of mind it provides. They appreciate the flexibility of the system, allowing them to expand it as needed, and the reliability it offers. However, some users have concerns about the motion sensor picking up animals and occasional false alarms. Additionally, a few customers have mentioned that the battery life could be improved and the phone app could offer more functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 730 reviews
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    BEST VALUE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and it works very well! Bought just the pieces I will use and no extras. The base has a voice that will guide you through use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great Bang for your buck system

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it works great and it doesnt cost all that much considering it starts at $18/mo to monitor and you dont pay any rental fees because you own the equipment. I love that i can remotely arm and disarm it from my phone as well as add a keyfob that can do the same that you can give to your loved ones

    I would recommend this to a friend
  • Cons mentioned:
    Motion sensor

    Rated 2 out of 5 stars

    Sensors Disconnect / Poor Support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work in large homes or older buildings with masonry or concrete in the walls. Sensors become disconnected, even in smaller units. SimpliSafe does not offer an extender, despite years of demand. This could be solved if their sensors operated as repeaters, which I assumed they did. Their support offers zero help, says too bad, should have built your home differently.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to use and a very good product worth of money!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great security system for peace of mind.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and gives us peace of mind. I don't know why we waited so long to get it and put it in.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Have had no issues and a peace of mind is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is truly amazing easy to install and when you call the tech support team make sure everything works correctly

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Feeling Secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this security system a couple of months ago and I love it. It is easy to use and operate and the phone application is great.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great Protection, Super Simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We came from a traditional wired system. Comcast was the monitoring service after we had them perform a "takeover" of our previously existing security system. When we canceled all our Comcast services, what they don't tell you is that what they do to modify your existing system to work with their Home service, renders your system useless once the Comcast service is shut off. You cannot reset the installer codes, set it back to factory, etc. So essentially we had a whole house system that we'd used for years, just dead in the walls. I loved how simple the Simplisafe system was to set up. I'm not joking, I had the whole system out of the box and running in less than 30 mins. You simply power everything on, sync with the base station, place the entry sensors and motion sensors where you'd like, and that's it. The range is amazing as well, all the components have full signal across my home, both floors. And i love how portable and modular the system is, and the fact that you can a la carte all the sensors and accessories you need. It truly is a one size fits all design. Only get the pieces you want or need, and skip the rest. We have two keypads, sensors on the doors, but opted for multiple motion sensors throughout instead of adding sensors to every single window. We're also getting the keyfobs and panic buttons for our kids, as added piece of mind. I'd love to give it a 5 star, but there are things that I wish the system did that other systems already do today, like multiple sensors alerts on open AND close, or even text to speech of which sensor is triggered, etc. Also, when the system is updated with firmware or new features, there is nothing that informs the user about it, or what is newly installed. Also, they do have a nice app that has great functionality that overlaps and remediates some of the shortcomings of the system alone, however you have to pay the $25 per month monitor tier just to access that app functionality, which i think is sort of ridiculous. All in all, we love the system and the expansion possibility of it over time. If they simply added a few minor tweaks to some of the functionality, it's definitely a 5 star rating all the way!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    A Wonderful Surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted its only been a month its working out great! Easy and simple to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Initial wifi connection issue, otherwise great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up after some initial connecting to wifi issues. Happy with our purchase currently.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 4 out of 5 stars

    Affordable alarm system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a few months now and am over all pleased with it. It was easy to install and much more affordable than conventional alarm companies. My only complaint is that the smoke and carbon monoxide detectors do not seem to link to the system, even after 2 hours on the phone with tech support, so I have been forced to use them just as stand alone units. This keeps it from being and complete home monitoring system and should be considered when purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Would recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great value. Easy setup. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy and Effective!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest install in less than 30 minutes. A very effective product worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great Security System

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system overall. Really easy to set up and add new sensors to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've had two systems. Great security service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplisafe has fantastic products, services and customer service. Even when i call to pause paid subscription from time to time, they are so nice about it and never call to sell you more service. The company is very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give me a break

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer version is okay. I prefer the old original setup but after ten years, it started to malfunction so I bought this new one. One negative note: i sur rent Lu pay $30 a month for coverage but the new one if I closed my account and started a new account the instructions say it is $24 a month. You’d think they’d give long term loyal customers a break.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Best Buy Employee

    Rated 4 out of 5 stars

    Easy and fast

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, walks you thorght everything. Pick up was no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for the price. Will be adding their cameras, etc. over time for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Was very pleased with the easy setup and activation.

    I would recommend this to a friend