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Customer Ratings & Reviews

Your price for this item is $126.99
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The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 670 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the Shield Home Security System's ease of use, installation process, and app functionality. Many appreciate the system's performance and the inclusion of a keypad. However, some customers reported issues with the motion sensor sensitivity and the siren volume. Concerns were also raised regarding the necessity of a subscription for remote monitoring and app features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 670 reviews
  • Rated 5 out of 5 stars

    No fee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent alarmn NO FEE MONTHLY…………………………………Recomend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Added costs for App but easy to install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for a quick setup and secure monitoring. Purchased for a rental property as I was fixing it up and gave me peace of mind when I wasn’t there that no one else was either. Only downfall is they charge you more in the monthly subscription to use their app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    "WOW that was easy"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's what I said when I set up this system. Such a pleasure to have a user friendly set-up and use. I've had it for a couple weeks and it works great. I have had a couple of false alarms (user error) and the response from SimliSafe was prompt and professional. I am totally happy with my decision to purchase, and have added additional window alarms, too.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sensor

    Rated 5 out of 5 stars

    Excellent home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a family Christmas present. Great product. Our 95 pound dog doesn’t trigger the motion sensors like I was afraid would happen. We all feel more secure and less likely to sleep with our shotguns. Although if you wanted to rob my house, you could crawl around like my dog and not trip the motion sensor. Wouldn’t recommend that though, Lucy “plays” rough and would probably put you in the hospital.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Price

    Rated 4 out of 5 stars

    Simplisafe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Security at a small price, worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good security for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is your first time protecting your home, SimpliSafe Security is a good start. Quick set up and activation. Enough equipment to provide security over a wide area. There is also a backup in place for power outages. Excellent feature. One downside -- the camera is VERY DIFFICULT to set up and connect to the rest of the system. Something to think about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4 apartments - 4 larger homes, not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SimpliSafe - Shield Home Security System is perfect for protecting a smaller home or an apartment. However, the limited number of motion sensors and the absence of glass break detectors in the "Shield" version of this product seriously limits its usefulness for homes with multiple rooms or several floors. In these types of residences it is sometimes impractical to place window sensors on every upstairs window. Also, homes with casement windows can require 2 sensors to protect a single window. In these situation, it is possible to protect multiple areas by placing glass break sensors in rooms with multiple windows or by placing motion sensors strategically in hallways or in "great rooms" or facing stairways. There no glass break detectors included in the "Shield" version of this product and are not enough motion sensors in this version of the SimpliSafe product to protect any home that has more than just a couple of rooms.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Easy. Best deal available. Battery backups. Cellular contact to service provider. Had to buy a monitored system to reduce insurance costs. Payed for itself in year one, free ever since. What drew me to Simplisafe is the ease of install, no contracts, simple and affordable pricing, and feature rich with room for expansion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product very easy to install, and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and very easy to use. No issues during the setup. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Simple setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and functionality. Great price also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No contracts!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was super easy to set up. Some of the adhesive was a bit weak so some of the sensor fell off after a few days. Luckily I was home to disable the alarm before it went off and called the police. Definitely recommend mounting with a screw or using a stronger 3M tape. Love the monthly, no contract plan.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sensor

    Rated 4 out of 5 stars

    A sensor fell off.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy this product. I have multiple sensors on my house and one day when I wasn't home one of the sensors fell off. Cops were called and all they found was a window sensor on the floor. Needless to say I wasn't to happy. I haven't had an issue with any of the other sensors. I cleaned all area before sticking the sensor on. It was stuck to metal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    easy to install and works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. works well. Took me about an hour to install the whole system. I'd recommend to use screws for the motion detectors and keypad vs. just the tape otherwise they can fall. The entry sensors are light enough that the tape works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product with sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale where the doorbell camera was included. Really like the ease of use and being able to have some home protection. I like the motion sensors but also like the small sensors for windows and doors. The notifications when something opens is very nice. The home monitoring is more expensive than they state( watch for the phrase “starts at”)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install & Quick Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the name implies, everything about this system is simple. Install was straightforward, with the only detraction being the weak factory adhesive tape on the sensors - easily remedied with some heavy duty double-sided foam mounting tape. Set up was quick, with all programming occurring via the keypad. All in all a great alternative to traditional alarm systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had ADT gut when they couldn't communicate with our keypad we had to have an alternative. Went to BestBuy and purchased the Simply Safe system. Within 30 minutes after opening the package it was up and runninig. It can connect with the monitors through the cell tower or my WIFI

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Simple security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, easy to install, and cost competitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good. As advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned into a pretty good security system for us. I like the starter pack that I got, and I actually didn’t have enough opener sensors so I just put the basics on. Would’ve really liked to have an optional doorbell/video camera as part of the package but it was not offered. System is easy to set up as advertised and fairly easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs very easy. Very easy to set up system. Great Price.

    I would recommend this to a friend