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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 171 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the SimpliCam Wired Indoor 1080p HD Security Camera's excellent image quality and ease of use. Positive feedback also highlights its reliable performance and effective night vision capabilities, along with a straightforward setup process. However, some customers find the price to be relatively high and have experienced occasional internet connectivity issues. The camera's resolution is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 171 reviews
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Great camera but picks up an annoying sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution however when watching the video there is a slight clicking sound from the camera which is distracting

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Indoor Security Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great indoor camera and value. I will be purchasing another soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up. Great resolution.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy seamless set up. Great resolution and. doesn't stick out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simplisafe camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the camera for free with the purchase of the simplisafe alarm system. Easy to install, cable long enough to move around. The only thing is when the camera turn on you could hear the click.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera quality and Best Buy for the price too

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great indoor camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great indoor camera! Clear image and love the two way audio.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    CameraIsGreat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a camera asap. Great quality. No glitches. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SimpliSetup - SimpliWorks - SimpliSafer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick simple set up. Works well. Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simpli cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was as instructed, so far so good, waiting for an outdoor camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic camera with extra features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a free camera, not bad. I do like the physical metal shutter that you can close for privacy at any time. It was very easy to setup and works well with the SimpliSafe app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great live monitoring

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I check in on my doggies and can speak to them if needed. It connects to home wifi so the quality is contingent upon a good wifi setup. I also use the free basic version, so no recording but it works for us.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be great if it wasn't subscription based.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this if you want all the features without paying a steep price for a monthly subscription. Literally all you can do for free is watch it actively. It does not record, does not send voice, nothing. You have to pay monthly for that stuff. The app is intrusive and low quality.

    No, I would not recommend this to a friend
    • Brand response from Michelle
      Posted .

      Thanks for your feedback. Yes, without a subscription, you'll be able to livestream and receive notifications from the camera. With a subscription enabled, you'll be able to take advantage unlimited recordings stored on your account for 30 days, saved in the cloud so you can access them from anywhere! SimpliSafe

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simply safe camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition,,..............................

    I would recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Absolute Garbage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent an hour trying to set this up. I’m a 35 year tech-minded person. It refused to connect to my internet. My internet works fine, as do all of the other devices in my home that are currently connected to it. I attempted the process about 10 times, all to the same results. The app doesn’t even remember your router name and password, so you have to type it in each and every time. Poorly thought out. If you’re going to make up a cheap camera to this price, it better at least work flawlessly. I called their support line and waited for 15 minutes listening to elevator music, before deciding to big waste my evening with this poorly designed and executed product.

    No, I would not recommend this to a friend
    • Brand response from Michelle
      Posted .

      Very sorry to hear that you had such a frustrating experience! There's a couple of troubleshooting steps that we could try to get that camera working, but we would need to have you on the phone to go through them. Please give us a call again at 800-548-9508 and we'll take care of you. SimpliSafe

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not ideal for small pets

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t record small pets like cats even at highest sensitivity. Other than that it’s easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love simplisafe but this camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the whole system, but this camera has problems with another type of wireless cameras connected to the same network

    I would recommend this to a friend
    • Brand response from Michelle
      Posted .

      Sorry to hear that! Sounds like there might be some wireless interference, which can affect the range of your cameras. Or it could be an issue with bandwidth - especially if you've got multiple cameras all trying to use the same internet connection. Our Support team at 800-548-9508 can help troubleshoot! SimpliSafe

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Resolution quality could be better and video feed lags a bit and two way sounds is delayed.

    I would recommend this to a friend
    • Brand response from Michelle
      Posted .

      Sounds like your cam is having some connectivity issues. Give us a call at 800-548-9508 and we can help! SimpliSafe

  • Rated 5 out of 5 stars

    Awesome HD security cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest version of these cameras is HD 1080p and has very good image clarity. It seems like some of the cameras generate their own noise, sort of a rhythmic cricket sound, but otherwise work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but not sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with a security system to monitor boiler room. It works well although I’m not real keen on the design. If you need an indoor camera that is a little more sturdy then I would purchase the outdoor one instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and is excellent equipment to use.

    I would recommend this to a friend
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