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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 107 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the easy setup, video quality, and battery life of the Smart Alarm Wireless Indoor Security Camera. They appreciate the privacy shutter and wireless feature, and some even find the design sleek and attractive. Overall, customers are pleased with the camera's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 107 reviews
  • Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Will likely buy another one. Battery Life Ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera for your Simplisafe system!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, excellent camera. High quality images

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplisafe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great cameras. I have 2 already. They are the right item at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut down on number of cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great indoor security, got rid of several cameras and just use 1 now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device well put together, would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this camera i would recommend it to every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better more sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad SimpliSafe designed a sleeker/wall mount camera. The wall mount is option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup the camera and clear visuals can be viewed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good compared to others out there. Requires a pushy subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Simple. Easy setup. Love Simplisafe. Have no regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lil camera. A must have for your system Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Privacy shutter
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great addition to the Simplisafe alarm system

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Simplisafe years ago because they make home monitoring easy—without requiring connection to a dispatch center. This camera somewhat contradicts why I love Simpisafe, because the advantage of this camera is its connection to subscribed 24/7 monitoring. However, 24/7 monitoring is not required-- this camera actually gives me the flexibility should I need monitoring, and still just manage it on my own if I only want self-monitoring. Adding the camera is simple although I had to use the keypad to connect it—adding it straight through the app kept failing wifi connection for some reason. Once added, it is included in the system like the other cameras I have except that it operates better: the resolution is better, the night vision is clearer, the sync is faster, and the ratio maximizes my phone view. This makes this camera a really good addition and an upgrade to the system. The camera is rock solid and is portable. The quality is great and the battery life—at least not having it plugged after two weeks I have been using it, is still at 75%. Now the advantage of this camera for me is when we travel. We do have yearly trips, maybe at least twice and I worry about the security of our home. I do have the Simplisafe self-monitoring with video recording but this camera gives me the flexibility to subscribe to the fast response one when I need to—because their plans are commitment-free and can be switched at any time. Also, it is good to mention that this camera has a front shutter—so in any case I will feel like the Simplisafe team wants to take a peek at our dinner table, I will know though the privacy shutter. So I think this is a no-brainer—if you have a Simplisafe alarm system, get one for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Motion sensor, Privacy shutter, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great jump forward in quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using SimpliSafe for home monitoring for several years now and have always felt they were behind the curve on their camera offerings. The original kit I purchased included an indoor camera that was only 720P in quality, so while you could certainly see what was taking place distinguishing identifying features of an individual was pretty much impossible. That just lead to investing in cameras from another brand which then wouldn't integrate into the same app and couldn't be used for monitoring purposes, so not an ideal set-up at all. This new indoor camera is a huge step forward compared to their previous offerings and has helped prevent me from switching to a different provider to be perfectly honest. The video quality is much better and allows you to actually gives you an opportunity to identify an individuals features much better. It also has an integrated motion sensor, 2-way microphone/speaker, and siren all built into the camera to help trigger an alarm event and help determine if it is a true threat. Also included is a privacy shutter which if you were storing data locally wouldn't really be a feature to talk about but since the only storage supported is cloud storage its a nice thing to have. The only reason I am docking a star is because I am tired of these companies not providing PoE on their security devices. There is no reason a camera like this couldn't support PoE and that would make permanent installation options much better in my opinion. This particular camera is battery powered so it will have to be taken down or at the very least plugged in periodically to recharge. While they were kind enough to include an extra long USB cable, this still is a less than ideal solution in my opinion. There are no swappable batteries and charging when completely drained can take up to 6 hours. While I suppose it is an option to just simply leave it plugged into the USB port, that is not how it is intended to be installed so not sure what the long term effects on the battery may be with that type of installation. Overall a great leap forward for SimpliSafes camera options but still lacking some of the professional features you would hope to see in my opinion. With that being said I still recommend upgrading your older simplisafe cameras to these newer units if you plan to stick with the service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs the base station

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think it’s good but wasn’t aware you needed the base station for it work until I bought it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing inside box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally got an empty box shipped to me. No camera inside. Super inconvenient and ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great addition to the Simplisafe family

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with Simplisafe for many years now, and have owned my current system for probably three or four years. I have two outdoor cameras, three indoor cameras, multiple motion sensors, door sensors, and three keypads all throughout the house. I've been very please with all of them, except the indoor cameras that I've had do require being plugged into the wall and thus are a little less easy to hide in the decor of the house. The Smart Alarm Wireless Indoor Security Camera improves on the old wired cameras by providing a truly wireless experience. It can be charged via the included cable (you have to have your own power supply) and then set wherever you want. You are no longer limited by the closest wall plug, which really is great. Set up was super easy. I did have to wait an extra 10 minutes or so because the Simplisafe app informed me that my system needed to have the software updated prior to connecting to the camera. After the update was done, I followed the instructions in the app and added it to my system. No hiccups, no issues, no problems. I allowed it to charge for 5 hours as stated in the directions and then placed it approximately 50' from my base station in an area of the house that did not have a camera in it. Accessing it via the app was quick and easy, I heard the shutter snap open and I got a HD-quality video streamed to my phone. Disconnecting from the camera leads to another snap as the shutter goes closed. Picture quality is great, you can hear noises, and you can talk through the camera no problem. I haven't had to charge the battery yet. It's used just 2% in the last week. Overall extremely pleased with the camera. It can be wall-mounted or placed on a shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Motion sensor, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another winner from SimpliSafe

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an affinity for SimpliSafe security products and their monitoring services. They have been guarding my home for several years, and I can tell you from experience that, if your alarm goes off, they are never asleep at the wheel. Response is quick, courteous, and caring. This all means they have the bar set high as to products and services, and this new security camera meets that level. Like all SimpliSafe system components, installation is extremely easy! Using their excellent app, the camera was integrated into the system and operational in minutes. Then, all you need to do is decide on the best spot for locating the camera. With the camera being fully portable (no messy wires), it can be relocated any time you wish. Other prominent features include: *Motion detection, with smart person detection, *24/7 vision with a wide field of view and HD video capture, *Two-way audio, built-in siren, automated privacy shutter, and more. This camera is a welcome addition to my already great security system from SimpliSafe. (NOTE: The camera only works with SS’s Gen 3 Security System.) I highly recommend this Smart Alarm without any doubt of its value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up but motion activation is very spotty. Recording time is also very limited.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A nice addition to the SimpliSafe Ecosystem

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an established SimpliSafe Alarm system when I received this camera. This camera increases my total number of cameras to three. The first is the small Wi-Fi camera that requires wall power and accompanied the initial SimpliSafe System. The second is an outdoor battery powered SimpliSafe camera that now sits above the main entrance to the house. And then this camera, which like the second camera is battery powered but intended for inside use only. This new camera is an attractive looking device, one that looks like a droid from Star Wars fame. Or perhaps my vision is getting worse. Not sure. But if anything, it is a solid feeling unit. Instructions accompanying the camera suggest giving it a good recharge before using it. The instructions say about five hours, and sure enough it took pretty much that long. When plugged in during charging, it has a flashing white LED to let you know that charging is underway. When charging is completed, the flashing stops. To install this camera, start by making sure that you have the SimpliSafe app installed and a usable account created. Then log into the app and select “Cameras” at the bottom center of the screen. There you will find an “Add Camera” prompt. Once selected, it will ask which kind of camera is being installed. Choose the Smart Alarm Indoor Camera. Like all devices previously connected to the SimpliSafe System, there is a button on the top of the camera that you’ll need to press for a second. Once pressed, the SimpliSafe System and the new camera will begin talking between themselves. The app will prompt you to identify which Wi-Fi to use, along with the room in which the camera will be positioned. Once you’ve completed the Add Camera process, it is essentially ready to go. This camera has a shutter feature that keeps a camera cover in place to prevent unauthorized viewing. The cover stays shut until it is instructed to start live viewing. When that happens, a noticeable click can be heard and an LED will begin flashing. Both the click and the flashing LED confirm that it is now in live viewing mode. The camera by default will not start recording until it is instructed to do so. There are 3 dots at the bottom right of the app that when pressed will say “Record”. When pressed, the camera will begin recording. When you are done recording, click on the option “Stop Recording”. After recording has stopped, the app prompts you to Download or to Share the recording. Sharing allows you to send to yourself (or someone else) a copy of the video that was just recorded. There is also an option to see previous recordings and to share them, if needed. This is an attractive camera that is very easy to install into the SimpliSafe ecosystem. And once in place, it is just as easy to use. When viewing the camera live or reviewing previously recorded videos, the videos are all very clear. I’m quite happy with this camera and believe that it is worthy of a 5-star review.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very clear picture and advanced AI protection

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simplisafe smart alarm wireless indoor security camera is a new addition to my Simplisafe alarm system. The system I have already included one camera, but I have not been overly pleased with the view from this camera. It is because of this, that I decided to try the new smart alarm wireless indoor camera. This unit comes with a charging cable, but like everything else nowadays, it does not include a charging block. So you will need to provide your own, probably from your cell phone, to charge your camera. The good thing is, unlike my original simplisafe indoor camera, this one does not require you to keep it plugged into a wall socket. This camera has a built in battery, allowing you to mount it about anyplace that is convenient. This camera has the flexibility to be wall mounted or used on a shelf or table, either way works perfectly well. As far as picuture quality, I am very happy with the picture I am getting from thissmart alarm camera. I have taken some of the features directly from the manufacturer's description so you can see the features this new camera provides. Needless to say, it is a great upgrade to my existing simplisafe monitored alarm system. Helps stop crime in real time With 24/7 live guard protection, our professional monitoring agents can actively see and speak to intruders through the two-way audio feature in the Smart Alarm Indoor Camera—stopping them in their tracks. All while alerting police.* Fast intruder deterrence SimpliSafe offers an indoor camera that can instantly trigger the alarm and deter intruders with a built-in 80 dB siren and live, two-way agent audio Fewer false alarms using vision AI With advanced AI-powered motion detection, the camera senses the difference between pets and potential intruders, so you can be more confident it's an actual alarm. Faster police response Agents can capture evidence to verify the threat, so you can get priority emergency dispatch.** Your privacy, protected The automated privacy shutter provides privacy when you want it and protection when you need it. Never miss a detail, even at night With 1536p HD video capture and 10x digital zoom you can watch over your home in crystal clear detail. Stay in the know around the clock Instant phone alerts warn you the moment your camera detects unusual activity, so you'll always know what's happening at home. If you are using a monitored simplisafe alarm system, this camera is well worth the money and something that I would highly recommend.

    I would recommend this to a friend
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