Customer Ratings & Reviews

We have had our Simplisafe system for years and we've been pretty happy with everything. The only thing that I wasn't really keen about was their indoor camera offerings. For years, the only option has been their standard black, wired camera. Admittedly, the old black camera comes with a fairly long USB power cord, but still, there's times when I want to have a camera in a place where the long black wire wouldn't work. So I jumped on the option to get one of their new indoor cameras to try out. If you've ever set up a Simplisafe device in the past, then you'll be very familiar with how to set this up. I fired up the Simplisafe app on my phone, went to add a device, selected the camera and we were off to the races. Out of the box, you'll need to charge the battery for a fairly long time. As I've noticed with Simplisafe's outdoor wireless cameras, it takes a while to charge them fully, but they last for a while with the proper settings. The camera also comes with an attached swivel base in case you want to wall mount the camera. I chose not to do this because I wasn't entirely sure where I wanted the camera. So it's sitting on top of a cabinet in our kitchen that covers the backdoor, kitchen, and entire family room. If someone's coming it, we'll see them. This camera also comes with a feature that you can enable if you pay for the monthly Simplisafe monitoring plan. In case of an alarm that's triggered while we're away, Simplisafe can remotely access the camera and verify if police need to be called, which is a nice piece of mind to have. There's also a physical privacy shutter that covers the lens when the camera is not in use, so we didn't get the feeling like we were being observed when we didn't wish to be. Like the other Simplisafe indoor camera, you can customize your settings. I have this camera set to be active when the alarm is in the Away mode only, mostly because I didn't want it to register our dog as an intruder at night, but there's also another setting in the camera that you can set to have it ignore what it estimates pets to be. All in all, I'm pretty happy with it. The only real gripe I have is with Simplisafe as a whole, not this device. Simplisafe marketed themselves for years as being HomeKit enabled, but they never cracked it. So rather than continue working on it, they simply stopped. So if you're an Apple HomeKit household, you'll be out of luck.

I have been a 8 year user of Simplisafe and the reason why is right here, new products that work and work perfect every single time. I will always be a Simplisafe user due to the absolute ease of use and installation of every product they sell to use with their system. The camera was a legit 2 minute install and register within the Simplisafe app, boom, new inside camera to watch the basement door incase someone tries to enter through the basement by breaking out the glass block, a traditions glass break sensor wont grab that noise, I tested it, so, the camera is now our protection. The video quality is fantastic, better than many plug and play cameras at Best Buy and loads in the app within seconds since their last update to the Android app. Simplisafe also has one of the best teams when you have issues or questions, I called after setting up the camera to ask if my dog would set this one off like my old Arlo indoor and they said no, it will not, and they are correct! Simplisafe is a great company, afordable, and the BEST and easiest DIY alarm system by far, you will not be disapointed.

If you need a home security system, you cannot go wrong with the Simplisafe system. There is nothing easier to setup and use. We love it. I was so happy they came out with this camera. It is a wonderful addition to out set up. I call it my little R2-D2. It is mobile, has good battery life, has it's own alarm, 2-way audio. Give this thing wheels and AI, and it will take over my house! As with the entire Simplisafe system, setup is as easy as it gets. Out of the box, the unit is rectangular and petite. It comes with a little stand or you can wall mount it with screws and wall plate. Mounting this thing serves no purpose, in my opinion, as you can move this little guy all over the house. It also comes with a long charging cord which is very rare! Once you have it charged up, you simply push the button and let the base station do the rest. Easy as it gets. The whole system is as idiot proof as a company could possibly make it. It works exactly as it should and definitely gives some peace of mind when away from the house or when I want to check in on the family.

Got this to replace my version 1 indoor camera. Sets up in minutes. Literally just had the app look for a new camera and poof! It was installed and properly calibrated for its position. I have several pets that have free roam of the house, and unfortunately, this camera STILL gets triggered easily by pets, regardless of how I aim the camera. Because of that, I have the camera notify my wife and I first, then we can look at the footage and determine if 911 is warranted or not. 99.999% we just see the cats being mischievous. Overall, I’m pleased with the improved clarity of the video. It definitely looks better than their previous camera, but I’m not sure if it really warrants a “must upgrade”. Face details come out crystal clear, so you’ll know identifying characteristics of whoever is in your house unwelcome. The white color definitely helps it blend better on the ceiling or corner wall. Thankfully, they still have the privacy(security shield over the lens to prevent unknown security operators from being voyeurs.

Gr8 accessory to the alarm system. Simpli safe is perfect for protecting your home

Great camera, easy to install, connects directly to Simply Safe for Extra seurity.

Doesn’t work at all. Exchanged it with SimpliSafe and the new doesn’t work either. The product needs to go back to development and start over.