Customer Ratings & Reviews
- Model:
- SS3-LK-WW
- |
- SKU:
- 6368145
Customer reviews
Rating 4.2 out of 5 stars with 568 reviews
(568 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, installation process, and sleek design of the Smart Lock. Many appreciate the included keypad, auto-lock feature, and its compatibility with the SimpliSafe app. However, some users experienced issues with the lock jamming, connectivity problems, and occasional calibration difficulties. A few also reported challenges with battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this door lock works great and if any issues out side of warranty simplisafe handles depending on monitoring package
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friendRated 5 out of 5 stars
Door lock
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I do think this is a good product I ultimately returned it only because it wasn’t what I was wanting.
I would recommend this to a friendRated 5 out of 5 stars
great smart door lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect, and has wireless, keyless and key set up without you having to change dead bolt. Swapped from using an august
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy, Breezy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These locks are amazing! Along with the smart lock you can also access the information on the SimpliSafe application. I chose these because I wanted peace of mind when I was away from the house if I forgot to lock the door. I have been very happy with these locks the past 5 months. They were very simple to install. I had some issues not with these locks but with the setup of my door and how old it was. Just something to keep in mind when trying to setup yourself without professional help.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friend - Pros mentioned:Design
Rated 2 out of 5 stars
Accessories Sold Separately
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lock has an excellent design however I actually had to return this because it required a device to connect it to wifi and you couldn't purchase just that one item.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
No, I would not recommend this to a friendBrand response from Michelle
Posted .Sorry about the confusion. SimpliSafe's Smart Lock is an add-on to a full security system. So you'll need at least a Base Station and Keypad for it to function!
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great for New users
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a smart lock for the beginner or someone who still wants to push numbers and put an access code in. For those who are looking from smarter more options I would not recommend this lock system, But not to say this lock and safety so just my opion
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
This is Everything You Need In Keypad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keypad is every bit as functional as keypads from other brands. My six-year-old son is able to use it, my mother can figure out how to update the PIN, and my grandfather could have installed it. This product is consistent with the brand SimpliSafe, and because it's a simple solution. There's no added benefit to keypads from other brands. This product removes the noise of other "helpful features," and it keeps the price at about 30% of its competitors.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
System needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to I stall and looked very nice! I had to return it because I did not know that you needed an entire system with a monthly subscription. Very expensive for something you need to keep paying for
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Solid and cute!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Beautiful design. Great application and easy interface makes this a great addition to any home.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was simple and easy to install, no tool major tools needed. By far one of the easiest installation i’ve ever done. There’s a downside to know SimpliSafe user, that they need to pay for the service ( that’s know ) i own a SimpliSafe system so I don’t need to pay extra service door lock - therefore Amazing Product
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Keypad
Rated 5 out of 5 stars
Door lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product no complaints, easy to install and link, I taped the special key for the keypad to my inside battery cover to avoid loosing it!
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Good quality and easy to use after install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Installed on the front door which isn't used a lot, but the install was relatively easy. Getting the correct insert in the appropriate orientation was a little frustrating, but eventually got it installed properly. Haven't had any issues since.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friend Rated 5 out of 5 stars
SimpliSafe - Smart Lock - Compatible with Gen 3
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black is a great product.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT LOCK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OUTSTANDING automated deadbolt that is linked to my alarm and has an access code which can be programmed for temporary or permanent entry access.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lock is useless without the base station and can't interface with Google assistant without a subscription. Aside from that simplisafe cameras are garbage.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
God product, overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the lock, itself. My only complaint is, you need the simplisafe alarm system for it to work. Which is fine, I needed one anyhow. My issue is that it's not on the description for the product, nor on the box. The only reason I found out was after an extensive search on the internet. Otherwise, great product.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Great smart lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install just follow instructions, works well with app. So much easier then using a key.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice easy installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to add to my SimpliSafe alarm system so that I can remotely lock or unlock my front door. Installation was nice and easy. You just remove old inside hardware, place on the inter new lock hardware and place the keypad on the front door. So far so good, it works with my alarm system.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love my SimpliSafe Smart Lock!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my SimpliSafe Smart Lock! It was easy to install and I love seeing who is going in and out of my door via the app!
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
A great lock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lock and the system I bought with it are amazing. It works so easily and is even easier to install for yourself.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
I would recommend this to a friend






