Customer Ratings & Reviews

It has been very beneficial to have immediate feedback when someone approaches the front door. For mail, package delivery, etc., we know when someone has come into the front yard. Video clips are almost immediately available, and we can look at the front yard live anytime we want. With the integration with our SimpliSafe system it also increases overall security. The first one we bought was defective, but we exchanged at Best Buy and the replacement has had no issues.

When installing I had to purchase a new door bell box. SimpliSafe Doorbell would not work on my existing digital chime door bell. The Video Doorbell does not catch people walking up once in a while I have not figured out why yet. Most of the time it works great

It was really easy to install the camara on the door and set up everything within the app. However, after 2 weeks it stopped working pretty much and after playing around with it for a bit we could get it to work intermittently. That being said we went back to Best Buy to get a replacement. That one has worked a little better but there are times where you loose internet connection with even though everything else in the house still have full wi-fi connection. The camera picture is great but the only issue I have seen is with sensitivity, as many times during the night it captures car lights and sends an alert. One downside I would give is that when someone leaves your house it doesn't trigger the sensor.

Good camera. Excellent video and prompt signal send when someone comes to door. I like the performance of this product and the fact that it is wired. I will recommend to others.

Works well with other simply safe security devices. Stand alone though, looks like it requires a subscription service to keep a video feed for recording and playback. Picture quality is great and installation was easy. Couldn’t be happier.

Got this doorbell because i already have the SimpliSafe security system setup at home. Super simple to set up and install. It doesnt come with an angled mount but if you contact customer support at simplisafe (if you have an account with them, not sure what happens if you don’t) they will send you an angle wedge for it, free of charge! and it came quickly too. Currently using an amazon mount that is adjustable. Picture and sound is clear. Only had it on for a little over a week but so far so good. I dont believe you need to have the SimpliSafe security to he able to have just the doorbell cam only. But features and storage will be limited. Trying to add photos but it wont let me.

This doorbell has excellent capabilities, but it is rare that mine executes all of them at once. It can stream at 1080p, but it chooses to just drop all video recording because of bandwidth instead of auto-lowering resolution. Despite being 50 feet from my router, it constantly tells me in the app that its lost connectivity and I have to manually reconnect it, meaning it's a gamble whether I can see whose at the door or talk through the microphone. I intend to call SimpliSafe and ask for troubleshooting assistance, otherwise this will be my first SimpliSafe item I'm wholly unsatisfied with.

Easy to install. Works better than expected. Wide view. Clear pictures.

Installed and using with monitoring for over two months. The picture quality is good even on the lower definition. The motion sensitivity is okay except at night when on the night vision mode. It would alert at passing vehicles. Think that has something to do with the outside house and tree lights being on. So it was either turn off the lights or the night vision. Picture quality is good doing either. The only possible negative is the doorbell chime is very weak when it used to be louder. Am not sure if this due to the new video doorbell or a wiring/transformer/chime problem that was preexisting. There has been a lot different work going on around the house so it’s hard to say since I’ve not taken the time to troubleshoot. Overall I am satisfied with the purchase.

Pretty standard door bell camera does good video. I have no complaints

Very easy to self install, although with Total Tech we were able to have free installation. Awesome service. Great product, clear video and voice from inside to outside for unwanted people at the door.

The video quality is great. It drops off the wifi may 15%. It's not intolerable but irks me a little. Definitely no regrets. It took a whole 15 minutes to install and get up and running. I would highly recommend for sure.

Simpli Safe system ended up being my best choice. Was easy to install and offered several options to self monitor. I am pleased with the video quality and ease of use

Installation was straightforward and took less than 20 minutes. Video quality and audio quality are acceptable, and notifications are almost instantaneous. I would not hesitate to buy this product again.

This was very easy to install—I had a lot of fun getting it set up actually. I was a little disappointed that there is no way to record video locally on my home network or home devices. The monitoring subscription is cheap, but I’m not interested in paying a monthly fee just to get recording. Why can’t I just record to a microSD card? It wouldn’t matter so much, but there is enough delay between when the doorbell registers motion and sends a notification, which I then have to respond to on my phone, wait for the app to lunch, and then wait for the live feed to spin up...I’ve definitely missed whatever triggered the motion and without recording, it’s not possible to figure it out.

We are very happy with the video quality of this doorbell. It was simple to install. It provides an excellent view of the front yard and driveway. Alerts from the app are instantaneous and only detects human movement. There are no false alerts from cars driving by, animals, etc. If you want added security, I strongly recommend it.

Great picture with wide view. Camera up and running in less than 10 mins

Easy to install, setup, and use. Highly recommend.

This is a good camera; especially if you already have a simplisafe system and pay for interactive monitoring. The look and feel is pleasing. The detection is spot on and false positives are very rare. It falls short with the wifi radio and antenna it uses. It basically needs to be within 10 feet of your router to avoid dropouts. The only workaround is to use a wifi extender. I would have rather had a larger form factor with better wifi. Also, you may need to call simplisafe and request a free chime connector if you here buzzing coming from your chime. Disconnect your camera until you have it or you risk burning up your chime transformer.

It does what I need it to do. I have a SimpliSafe security system at home and this doorbell updated in my app perfectly without issues. It runs great and has a crystal clear video image. We ultimately decided to go with this doorbell as opposed to others because there was no additional monthly service charge above what we already pay for the security system.