Customer Ratings & Reviews

It does what I need it to do. I have a SimpliSafe security system at home and this doorbell updated in my app perfectly without issues. It runs great and has a crystal clear video image. We ultimately decided to go with this doorbell as opposed to others because there was no additional monthly service charge above what we already pay for the security system.

I like the camera . Excellent quality buy and voice is okay too. Easy to install and configure. I don’t like the look much but manageable.

Very good clarity of video. Easy to install and setup. Very quick detection and faster notification as well as faster to open for live view. Replaced another video doorbell we had previously installed. This expands our security system and have one app to manage.

Had a few snags while trying to setup. When installing you have to give it a few minutes to power up which took me awhile to realize and also it only connects to 2.4ghz internet bandwidth which meant i had to change some settings on my router. But once working I thinks its just as good as if not better than a ring doorbell cam

Great dokrbell good video quality and size of the door bell. Love it comes with 3 different colored plates and the angled brackets!

This camera has helped us immediately when dealing with possible vandalism or theft to our cars and property in the front of the house. We are also able to see solicitors and speak with them without opening the door, which provides ideal security. This camera is clear and can see our neighbors house across the street even at night.

Great picture quality and good night vision quality

Easy to install, setup, and use. Highly recommend.

Easy to install and integrate with the whole system. It has a great camera and detection. We've used the feature to talk to the person a few times and it works well.

SimpiSafe works great! Peace of mind! I installed in my home because I wasn't going to be living there full time. It works great!

We already have a Simplisafe alarm system, so this was a no brainer when considering video doorbells. It was easy to install, and works great for the most part. I have very rarely encountered network issues when viewing videos remotely, but I'm thinking that a wifi extender would fix that minor issue. The picture and audio is very clear. The speaker is loud enough, and easy to understand, and there have been zero issues with false motion detection so far. Only human figures activate it. We're very happy with the product so far.

The Simplisafe Pro Video doorbell does work well with my existing Simplisafe security system. I did have some difficulty in getting the doorbell to recognize my wifi system. Had to do a " hard boot" on both wifi and the doorbell to get them talking to each other. It is somewhat slow to notify you when you have activity or when the doorbell is pushed but the video an sound do produce a decent recording, There might be a better video doorbell out there but if you have the Simplisafe security system already, this device makes more sense.

So far love the system and the way it works. The install was pretty easy and the video quality is really good for the price point.

So easy to install and set up! The video quality is awesome. I think it's great to get alerts on my phone when someone is at my front door. I wanted to try the video doorbell first before I purchased a complete security system. I'm so happy with Simpli safe I will now purchase a Simpli safe security system.

I'm going to be honest, at first I didn't like this camera because it didn't pick up cars pulling into my driveway or people as I expected. After playing around the settings, you can adjust the video quality and the motion sensitivity. After those changes, it's a good camera. It works very well with the simplisafe app and system. If you are in the simplisafe network, the doorbell camera is a great fit.

Excellent product and easy installation. App is easy to navigate.

I really like the idea of a doorbell camera and the price was great but in order to store data you have to pay a monthly fee. I have a SimpliSafe alarm system but the monthly charge for the alarm doesn’t cover the doorbell video storage. The quality of the video is great and the zoom ability is a plus. Finally I had a doorbell that has different ring tones, this doorbell will not work with the electronic doorbell ringers. I had to buy a simple ding dong ringer to get it to work. Other than the above mentioned I do like and recommend this product.

Awesome System, Awesome Cameras. They do, what they say they do. And they do it well. No complaints from me at all.

This camera is very clear and has good recording. The motion detection isnt very good. Picks up all cars going by very good but does not detect humans really at all. Ive messed with setting and still ends up the same outcome

Purchased the video doorbell and installed very easily. The first one had very choppy audio and would disconnect at random. I thought it was my wifi, but tested signal at the doorbell and it was -60db. Then I thought it was the power. My doorbell transformer is 16V/10VA. Thought it was not enough power. Upon calling simplisafe for support, explained the situation. They said it should work, and I humored them walking me through removing and re-installing it. The same issues happened. Sporadic shutting off while on the phone. Customer support concluded the unit was defective. I returned it to Best Buy. They took it back without question and sent me a replacement. Got the replacement a few days later and thankfully it worked perfectly. Good thing I didn't buy a wifi extender or a new transformer. Was almost going to purchase the Nest doorbell previously, but glad I waited for the simplisafe doorbell since I already had simplisafe system. Kudos to best buy for having the faceplate color options and for easy purchase and exchange.