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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
$169.99

Customer reviews

Rating 4.2 out of 5 stars with 916 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good video quality and ease of use of the Video Doorbell Pro - Wired. Installation, overall performance, and night vision were also mentioned as positive features. However, some customers have noted issues with motion detection and WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 916 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good field of view

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this doorbell camera to my simplisafe system. Has a good field of view and decent videos quality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the camera is amazing. This was very easy to install also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great camera and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell camera was easy to install and the view through the app was very clear. I love the notifications when someone is near the door. The cost to monitor is low and it integrated with the SS alarm system with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love SimpliSafe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpiSafe works great! Peace of mind! I installed in my home because I wasn't going to be living there full time. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to compliment my SimpliSafe security system. It was easy to install and works well. The only issue I have is that the settings are limited compared to the Ring doorbell. For example you can ignore or silence alerts for a select period of time (ie when the landscaping company is mowing the lawn or kids are playing on the front porch, etc), other than that it’s working well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Easy and Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. Love the fact I can now talk with a person and see them without opening the door. Gives me peace of mind. Sound and picture clarity are great, It lights up as I approach. So glad I bought it.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in general, they offer wedges to offset the angle of siding but don’t offer a set or adjustable shim to get a better view from a recessed door when the door bell is 90 degrees to the door it significantly reduces your field of view. I also don’t care for immediate notification of motion but a few minute delay in camera viewing.

    I would recommend this to a friend
    • Brand response from Michelle
      Posted .

      Thanks for the feedback! Our dev team is always working to improve performance.

      We also suggest giving us a call at 800-548-9508. Ask about our Wedge Kit to set your doorbell at an angle! SimpliSafe

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works well but has some lag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice door bell and is very easy to install. I get less false alerts than I have with the ring doorbell. It does have a bit of a lag to the notification. On one occasion the UPS driver came to the door and the doorbell never gave me a movement alert.... but I guess nothing is 100%. Over all I am pleased with the doorbell. To view recordings you get 30 days free then have to pay.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    SimpliSafe Doorbell

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is excellent, installation was easy. It gives you an extra layer of protection, I'm very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Add-on to Alarm System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install except an angle mounting bracket (a ten cent piece of plastic) should have been included. Camera image quality is good. Easy to integrate into the SimpliSafe System. SimpliSafe support is awesome; very helpful took the time to explain everything I needed to know for this and other alarm system questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done with some annoyances.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is ok. Connection to WiFi is 2.4 GHz only, so that was a pain given that’s saturated where I needed to put it. Installation was mostly easy, however DO NOT screw in the anti-tamper screw in the bottom all the way. It strips REALLY easily. Was a massive pain to get out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security door bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation very fast ,nice clear view and videos! Thanks guys!,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to use it because where I live I don’t have a door. Just and elevator but all the other stuff I bought in the package has been really great

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Wifi connectivity

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Sometimes lose connection. Clear images.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    simple and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick to install and very small in size not bulky like some other products- it also comes with two other plate covers if you want to change the color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lookd great at the door, has great vidoe and sound quality ez to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, setup, and use. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Essential with Simplisafe System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the main Simplisafe system, this is a no-brainer. Get the Interactive plan and you get free recordings. On medium sensitivity it might be a bit too sensitive, but it hasn't missed anyone yet! Satisfied after a month. Installation tip: The cardboard piece that says "Clearance" needs to be removed before you screw the doorbell in! It's trapped by the screws.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great addition to Simplisafe system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the overall Simplisafe system. Having all your cameras in one app versus multiple brands and multiple apps has been great. Also the quality and clarity of the camera is impressive! The visible area is larger than other doorbell brands we've used.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Wifi connectivity

    Rated 5 out of 5 stars

    Video Door Bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This door bell camera works well. Only issue every now and again it goes offline, but just clicking connect it connects back.

    I would recommend this to a friend