Customer Ratings & Reviews

Quality of the video is best and the design is perfect

Great camera and very good clarity! The installation is pretty straightforward and easy to understand

Easy to install, very straightforward instructions and it was up in working in no time. Our house is newer and suffered from the door bell only going "ding" vs "ding-dong" but Simplisafe sent us the connector in a jiffy and restored our proper doorbell. It does sporadically tell us that someone is there, but there isn't actually anyone there, but... it might just have been a car driving by. We already have the monthly monitoring so it didn't cost us any more per month to have added to our simplisafe system.

We already have SimpliSafe and adding it by the app was very easy. My only complaints are the motion notification can be up to 2 minutes late. Speaking to someone through the doorbell with the app doesn’t work exactly great. The sound can be choppy and garbled. But other than that the picture in day or night is crispy clear.

The initial install was very easy, with exception the camera would not function. SimpliSafe sent the Doorbell chime connector and still no luck. Then the outstanding customer service sent a replacement. Could not get that one to work either, but the next one sent works great. Just wish it wouldn't have take SimpliSafe 2x to send camera to get one that worked.

This simplisafe doorbell was easy to install. The picture is great. Well worth the price.

Great doorbell camera but honestly the ring camera is better when it comes to talking to someone at the door and monitoring live feeds

Great edition to the SimpliSafe system. Easy to install, great quality of video. I hope they can eventually speed up the back end of notifications and playback from recent motion detection.

The design is ver sleek and aesthetically appealing but it functions like trash. There have been several times it didn’t detect a person knocking on my door. The night vision quality is absolute trash compared to the ring doorbell. The night quality is extremely grainy and only available in black and white. I’m contrast, the daytime quality looks incredible! But again, it doesn’t pick up all motion. It’s very sporadic and which is odd considering I have an amazing Wi-Fi connection with google fiber. I actually have 3 different routers in my home, one of which is right near the doorbell camera. I’m returning the doorbell camera as well as the outdoor cameras and alarm. They all suck. The mobile doesn’t automatically livestream all of your devices. You have to click each device individually (doorbell, camera 1, 2, 3, etc. to get the most up to date feed unlike ring. The cameras don’t differentiate between a person or other motion. Which was helpful with ring bc I paid more attention to alerts that said “person” vs. “motion”. The app sucks as does everything else, especially customer service.

I added this to my existing security system. It was easy to install and easy setup. Glad it came with different color skins. The camera is clear and audio is fine as well

I purchased this item to add to my Simplisafe system. It can also be an outdoor camera. It detects outside movement and notifies me on my cell phone app. It was easy to install not like the google nest. They also included the wedge which is needed if your doorbell is parallel to your door.

Excellent doorbell camera, picture quality is great. Only issue is that the storage options can be quite pricey compared to competitors. I do like it though.

Great wide camera angle and very easy set up! Also has good audio

It is nice but takes a while at times to show movement. For example, someone could be on the porch and a minute or two goes by before being notified of their movement.

Since I have Simplisafe system, set was easy. One feature is not as affective, skipping cars going by versus people near door. else easy notification on simplisafe app. live video is good, can rotate for full screen on smartphone. Fyi needs wires, some options online for transformer with correct voltage.

The Simplisafe video doorbell works pretty well have some issues with it staying connected to Wi-Fi the night vision element could be a little better also it is very sensitive to vehicles that drive-by even on the lowest sensitivity setting it picks up certain vehicles I’m all the way to the road and alert she’ll

Works great! Enjoy the SimpliSafe products added to my new home.

Easy set up just make sure to turn the electricity off. Took about 20 minutes.

Excellent video doorbell. Simplisafe is second to none. I had questions about the installation and had them answered in 15 minutes before I started the install and was finished with the doorbell linked to my system and watching the feed from the doorbell in 30 minutes.

Works as described. The unit sends an alert to the phone app when someone approaches the door and it records video for online viewing. Also at anytime I can access the camera for viewing. The bad is my analog doorbell which was supposed to work with this video doorbell, only rings once with a "ding" and not as normal with the "ding dong" ring. Called SimpliSafe and they sent out a free part that installs in the inside doorbell ringer wiring. Problem was this part made it worse as the doorbell quit ringing completely. Took that part out as I need to at least hear the single "ding" ring when someone pushes the doorbell button. Had a friend that bought this video doorbell a few months ago and he also has the same ringer problem except his does not ring at all. I was hoping it was related to his doorbell ringer, but apparently not.