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Customer Ratings & Reviews

SiriusXM - Onyx EZR Satellite Radio Receiver with Vehicle Kit - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 207 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 207 Reviews
  • Rating: 4 out of 5 stars

    Radio good, sirius customer service awful

    Posted
    amyk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My actual sirius radio I bought from Best Buy is great and came with a free 3 month trial of the satellite service that was good for activation until Dec 2019. After over an hour on the phone to get the service started which I was transferred to 3 different people and spent more time on hold than actually talking to someone, they then tried to tell me the promo wasn't an eligible promo code. I hung up on them and was able to activate the service online. Sirius customer service is absolutely the worst. Best Buy was great. I would only recommend this if you have access to getting the service started online and not having to speak with a Sirius "support" personnel.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great radio

    Posted
    rfrjc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is my first SiriusXM satellite radio and my first subscription to the service. I am very satisfied with both this radio and the XM service. Sirius currently makes three "OnyX" models, this one the newest. This model doesn't have a color screen with artwork, but rather a simply b/w display of only the critical information. The interface is very intuitive and easy to use even with motorcycle gloves. I wanted the high contrast display since I'll be mounting this on my motorcycle for long rides where the display can be seen in bright light. Nice shuffle feature too. Oh, it's slightly larger than the other two models.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    SiriusXM has horrible customer service.

    Posted
    Damann
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was not initially able to get this activated. Contacted SiriusXM several times to speak to their non-English speaking customer service reps. All they could do is read off the scripts they have. The unit was not picking up the signal so I had to ask to have the signal resent several times. The unit would just not recognize the signal. I finally got frustrated and disconnected the power and antenna and was going to return the unit. I then realized I was going to have to deal with the crappy SuriusXM reps again so I just decided to plug everything back in and it finally was able to pick up the signal. Not Exactly sure why but it finally worked.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy install to add SiriusXM

    Posted
    Rick
    • Verified PurchaserVerified Purchase

    I used this kit to add SiriusXM to my Indian Roadmaster Motorcycle. It was very easy to mount the tuner with a RAM Mount to my passenger armrest, mount the antenna to the top of the tour pack/trunk, and power the receiver with the 12v power socket (also located inside of the tour pack/trunk). The Onyx EZR transmits via FM signal wirelessly to my motorcycles radio tuner. Works great!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A great radio for avid "Sirius XM" users

    Posted
    TheHondaModifier
    • My Best Buy® Member

    This radio was a great replacement for my old stratus 7, which was a good radio, but it was on the "Sirius" network, so it was only able to get certain channels up to channel 176, but THIS radio (onyx EZR) is a "Sirius XM" radio, meaning that it gets ALL of the stations, depending on your plan. I snagged mine at a good time (on sale) and it is definitely worth the price. One complaint that I have is that if the vent clips need to be removed, I would recommend using something like a plastic knife because a regular screwdriver can cause damage to your car's plastic vents.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Reception. Lot of Song Choices. Easy setup.

    Posted
    MusicOnVinyl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Good - Great song choices. - Nice collection of Old and New Songs - My favorite Coffe House / Blend / Jazz- - Easy setup for Favorite Channel - Simple to navigate with remote. - I connect it with my Onkyo AVR Receiver, so sound quality gets bumped up. - Great for Stereo listening. The Bad- - Music quality will depend on your Speakers. - Will need a mini amp for quality bump up. - Signal may be an issue if you dont have a open space , given signal cable is small. - Low signal impacts Sound Quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value on a great unit

    Posted
    deanie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I only recently discovered that SiriusXM was offering 3 months free service to new subscribers and wanted to take advantage of it. This Onyx EXR not only came with everything needed to enjoy SiriusXM but it was so easy to install and get going. I was enjoying 100's of station channels in less than 40 mins. The Onyx is large enough to be easily visible but not distractive and shows all the information you need to enjoy your SiriusXM service.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    "Three months free", but $15 to activate...

    Posted
    DisappointedConsumer
    • Verified PurchaserVerified Purchase

    Plus your credit card # Of course you don't find out until after your purchase... and I bought during a "free demo" so didn't even realize it wasn't activated until I'd had it for 2 weeks. The term ****ing money down a rat hole comes to mind, so I will eat my purchase price and pass on the "free three months" which turns out to be "one free month with conditions".

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Sold as Sirius XM but....

    Posted
    Robert
    • Verified PurchaserVerified Purchase

    But after purchasing and trying to switch my "Sirius" programs to this receiver I'm told it's actually a XM receiver and to get certain channels like NFL radio I needed to upgrade my programming to everything so in other words you have to buy both Sirius and XM programs not just one or the other even though it's all the same company now. If this is not an issue for you than it's a pretty good buy it comes with everything you need for vehicle installation no further purchases needed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good substitute

    Posted
    Zapper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My sister bought a new Mazda CX-5 - it did not come with Sirius as she got a Sport model (I think it was a sport). Kind of crazy how not every car comes equipped with Sirius, and did you notice they are starting to not install CD players? Grrr. Great deal on this during Christmas, I like the fact it can be moved around from vehicle to house, etc but you do have to buy the doo hickey to plug it into to do that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    SiriusXM - Satellite Radio Receiver

    Posted
    gmcd91
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    this car satellite radio receiver along with the 'home kit" solved my issue of having an outdated XM capable receiver. I could no longer access Sirius XM stations due to their update. I wanted to use my existing indoor and outdoor speakers so this was a great solution. Both this Satellite receiver and the home kit connected to my existing receiver and again has me listening to Sirius XM both inside and out via my speakers.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great radio

    Posted
    JWill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Bought this radio to replace an older unit that quit working. The old radio was about 5 to 6 years old that’s in my wife’s car since it doesn’t have satellite radio built in. These little radios are handy for this setup and are pretty easy to install. I just set the radio antenna in the corner of the dash to make install easier and don’t have any problems with reception.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Satellite Radio!

    Posted
    chatter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Onyx EZR Satellite Radio Receiver with Vehicle Kit is a terrific product that allows you to listen in your vehicle to the music or content of your choosing without having to suffer through commercials. It features a large display screen, user-friendly button functions, easy installation, and very good sound quality.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to install

    Posted
    dmshaub63
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The price was great and installing it in my vehicle was easier than expected, I love the choices that XM/Sirus Radio gives you. The only reason this is not 5 stars. I purchased 2 units, 1 for each car, but XM/Sirus Radio makes you purchase separate accounts for each unit, therefore I returned 1 unit and only 1 car has satellite radio. Really bummed about that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to install

    Posted
    Wolfiej
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Got this item for free during a promo sale . Bought a $50 xm gift card and received the radio for free. I have one of these in one of my older vehicles and it works great. The installation was super easy and the radio worked perfectly. I like the fact it can be taken out of my truck and used in the house with the XM boom box .

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    not what I expected

    Posted
    buck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Having asked the salesperson if this unit would hook up to my car through the USB port, I bought it; however, it hooks up through the cigarette lighter port and needs an antenna. I had hoped that it would be as easy as with my iPhone, which uses the USB port and plays SiriusXM right through the radio.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sirius XM reciever

    Posted
    BobFunke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have one of these in my vehicle; I bought a pair for my son and his wife and sent them to NE. I received a call and since they have two vehicles, my wisdom paid off and they have been installed in each vehicle. One of my favorite things about Sirius is that you can set your own Playlists and bypass things you never use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good radio

    Posted
    tomsbuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Overall this is a really good radio. It is my 2nd xm radio that I have owned and the main item that I miss from the first one is more preset stations. I do like that I can control the loudness. That really helps especially when I am on the interstate. Overall this is a really good radio and I would recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sirius add on radio

    Posted
    Stinger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Installation instructions were very good. Does take a bit of time to do a neat install. Took me about 1.5 hours install and after 10 minute wait with Sirius i am up and running Sirius in my non Sirius radio car. Volume is a bit lower than FM volume but overall very happy with purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great second radio

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We bought this radio for a car without an aux plug. We have XM radio previously installed in another vehicle and love it. Overall this radio performs very well, the FM transmitter works really well even when multiple frequencies are present in the area. Would highly recommend this

    I would recommend this to a friend