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Customer reviews

Rating 4 out of 5 stars with 1401 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 101 reviews
  • Rated 1 out of 5 stars

    Really bad headphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it today from bestbuy store, tried checking reviews before buying the headphones but there was no review available but I just went with the brand name.These are the worst pair of headphone I ever had. Firstly It came in worst packing, i have to literally pull them to take out of packibg, paired them with my iphone and result was shocking. While on the full volume i was facing issue to listen anything properly. No bass, valoume is less and microphone was not working properly. I was bearly able to hear anything or on other side microphone was poor too. Within few mns i made my mind to return it back. But ya before taking my final call I asked one of my friend to try that, and he was shocked with the output. Anyhow I am going to return it back tomorrow. Wont recommned this to anyone. Not sure why I have to even give it a single star, it doesn't even deserve one star.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first day I used it and its back cover broken and lost somewhere.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible... NO pros, just cons...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bluetooth headphones are sub-par to say the least. Do they get the generic job done? Sure. But there's no, and I mean NO special features with these. They're as generic as can be. No volume button to increase/decrease levels of volume. You pretty much use one button to turn on, put in pairing, and turn off the headphones. You can answer a call by clicking AGAIN the same, sole button described above. I really don't like that theres no display even when connected to my laptop or phone ANYWHERE on the headphones or even in the bluetooth settings to connect them that indicates battery level. Furthermore, I'm lucky to get even an hour or so out of the battery. My least favorite part is that the ONE button for everything gets bumped no matter where I keep them, meaning they turn on all the time without me knowing, then I use them and they're dead as a door nail. The charging light only lights up red and nothing in b/w (e.g., light turning green when done charging) to show that they're connected to power and charging. Another downfall - they take longer to charge than any other electronic item I own. Needless to say these aren't "top of the line" branded headphones, but I really regretted this purchase. There's honestly not much good I do have to review the item other than the fact that they're bluetooth. There's PLENTY of other brands and types of bluetooth headphones that I assure you will be a better fit due to all the malfunctions and high maintenance they require for such a short time of usage. WOULDN'T RECOMMEND THESE TO ANYONE!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    30 Mins battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product seeing good black Friday deal. The product was 50% off, had $5 in my account. Finally the cost was around $11.5 for me. This is waste of money. Battery is dying every time after 30 to 40 mins after charging. i have lost the packet of the earbud. So could not return this as well. Do not buy this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit, Weight

    Rated 1 out of 5 stars

    sound was very poor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    maybe im spoiled.. but the sound of these... and the weight of the left ear volume buttons.. just sucked.. couldnt run with them.. really couldnt anything.. cuz they would keep falling out of the ear.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Volume

    Rated 1 out of 5 stars

    Poor design and flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, no volume control, does not hold a charge for more than a few hours, constantly have to pair with device. Worst Skullcandy product I have bought. Plus not even a cheap bag or case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a replacement set of bluetooth headphones to replace my LG Tone+ model that finally gave out after about 3 years. Decided to give these a try and within a few minutes of putting them on, I knew they'd be getting returned. I usually wear headphones while working outside and have never had the issues with my old LG pair in 3 years that I had with this Skulcandy brand in 3 minutes. Headphones paired without issue, but almost immediately the signal kept fading and cutting out. Had to continuously check my phone to ensure there was still a connection. Wore these for about an hour total and this cutting out issue did not go away. Also, I don't see how anyone can be active using these headphones. As stated before, I used these while working outside during a hot day. The design of these headphones are for the buds to stay in your ears while the wire connecting the two sits on the back of your neck. Maybe it's just me, but anytime I moved my head, the wire would get caught on the back of my neck due to the sweating and then pull one or both of the buds out of my ear. This happened repeatedly and became unbelievably frustrating trying to find any way to keep them in my ears while working. After an hour, I ripped them off, cursed them and placed them back in the box to return. Not worth the money or the headache in my opinion.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones after my old ones broke. After using them for a week i just had to return them. The sound quality is poor and volume doesn't go as high as other Bluetooth headphones in its class. They feel flimsy and cheap and will break easily or just go out. I know this is a budget friendly headphone listed at $20 but don't waste your time or money on these. I would strongly strongly recommend the JLab Audio - JBuds Pro Signature Wireless In-Ear Earbud Headphones - Black Model: JBUDSPROBT-BLK-BOX SKU: 5793103 Well worth the $25!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 1 out of 5 stars

    Good Sound, good price, not for long time use!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good, sound good, but they gave out in less than 2 months. I've bought no-name brands from truck stops for the same price that lasted well over a year.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor sound quality, poorer battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery runs out more than once everyday. If I listen for long time, I fell my ear drum might explode because of unnecessary pressure. Literally, I have never had an earphone with poorer bass quality, and stress on ears. I chose to buy earphones from Best buy for the first time, not from Skull Candy though - which is absolutely disappointing, and it was a disaster. This piece was strongly recommended by their sales person, when I was trying to choose something else after researching online in-store only. Puts in a question mark for me on whether the sales staff is trained enough with all the gadgets in the store?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 1 out of 5 stars

    Bad wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this item because the charge is only 6 hours and it can fall off of you without noticing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The sound is not bad for the price, but battery life is very poor. It also struggles staying paired. I gave up on it after a few weeks and realized I need to spend more if I want to be satisfied.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Eh they are ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had these a few months and put them through their Pieces. The audio is now failing in the left bud that also happens to be the microphone. The battery life is so so, about 4 hours and it likes to auto shut off. They did a good with the Bluetooth as it has a fairly decent range. If they were cheaper I wouldn’t care, but for 35 bucks I would use caution.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Good but battery is horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good in this price. But worst is the battery backup and it just last one hour max just after one month of usage. Would not recommend as Battery is the most important criteria in case of wireless headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Only worked for a short period of time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was pretty good but the set did not last 90 days before they stopped working. Still took a charge but would blue tooth stopped finding the headsets. Tried on multiple devices and would not function.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will be returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to connect to my PC (which has internal Bluetooth) so that I could watch YouTube or whatever without disturbing others. I got these set up easily but first off I noticed I had to crank up the video sound as high as it would go for the sound to be loud enough but then as I started to watch the video I noticed SIGNIFICANT lag between the video and the sound. To the point I couldn’t tolerate trying to watch with the disconnect between sound and video. I tried reconnecting etc. didn’t help. I wondered if it was and issue with my PCs Bluetooth so I connected my LG Bluetooth headphones I use for work and they worked fine. So the problem is with these. Can’t say whether I just got a bad pair or it’s the model overall. But I’ll defintiely be returning these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Design

    Rated 1 out of 5 stars

    Poor Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left ear bud did not work. The battery pack is in a strange place. When you wear these wireless headphones while exercising, the battery pack smacks you in the chest. They are designed poorly. I returned them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Design

    Rated 1 out of 5 stars

    Average headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are going to use this for your laptop at some point of time, dont buy this. they said good for workout, but it is not good since the battery thing keeps moving which finally pulls out the buds in ear

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Talk time less than 1hr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to work out in. I spend 2.5 hours at the gym but these things won't last an 1 hour. Total disappointment skull candy with strings from.Ross last longer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Very cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good earbuds. Don’t even have a volume control on them. Had a hard time staying paired with my phone. Kept disconnecting. Returned them after 2 days.

    No, I would not recommend this to a friend