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Customer reviews

Rating 4.1 out of 5 stars with 279 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers appreciate the SHIVA Gaming Desktop's strong performance and high frame rates in games, finding it delivers excellent value for its price. However, some users experienced issues with the solid-state drive, case quality, and graphics card, suggesting potential inconsistencies in component reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 279 reviews
  • Pros mentioned:
    Noise level, Performance
    Cons mentioned:
    Case quality, Power supply

    Rated 4 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PC after doing about a month of research after my old Dell PC died. For the price range, the PC includes some pretty good specs (in my opinion) as a casual PC gamer (I figure hardcore gamers might need higher specs). I mostly just play Forza and other Xbox PC Gamepass games (non shooters) and this works well for that. From reading other reviews, it seems each PC might have different hardware given what Skytech uses at the time they build the PC but mine included the following: 240mm AIO cooler (not sure of the brand) with Skytech Logo on a mirror finish Gigabyte B560 DS3H AC Y1 motherboard (with built in WiFi) Gigabyte N3060 Gaming OC - 12GD video card (with 3 fans and ARGB side Gigabyte Logo) 1 TB Sata SSD - WD Blue 3D nand version mounted in the 3.5 drive area of the case 2 sticks of Oloy b-21 Raider DDR4 3200 8 GB Ram sticks (total 16GB) 3 InWin Jupiter AJ120 ARGB Fans (2 for the AIO radiator, 1 in the back of the case) Inwin P65F 650w Power Supply Skytech keyboard and mouse InWin case with Skytech branding and tinted side glass (the BestBuy picture makes it seem it is clear but my PC came with a tinted side glass panel) Ports could vary depending on motherboard, but mine came with: On PC Case: 2 usb 3.0 (Blue) ports on the top of the case Mic + headphone jacks on the top of the case On Motherboard backplate: 3 USB 3.0 (blue) ports, + 1 USB C port Another 2 USB (black) ports WiFi antenna ports (2x), Ethernet port, and audio ports The PC came well packaged in a Skytech box. Expanding foam was used inside the case to hold the components in which was a nice touch. The PC runs very quiet. I haven't stressed it hard enough for it to increase the fan load but I mainly just use it for home PC use other than the Forza gaming mentioned earlier. I like how the graphics card fans can sit idle until the card gets stressed enough to turn them on which make the unit quieter. The RGB funtions are also a nice touch. In my PC, the 3 fans, the front panel logo/power button and the AIO cooler are all connected so changing the RGB options change them together while the video card RGB can be changed separately. I can control the fan/AIO and graphics card settings with RGB Fusion 2.0 software. The Fans/AIO/Front panel (but not the graphics card) can also be changed with the InWin RGB controller inside the case with a click of a button but those have predetermined color settings and and limited lighting effects. I did have to fix some things before I starting using the PC, which buyers should also look out for. - One of the ram sticks was not engaged all the way in the motherboard. I checked this because even with the expanding foam, I thought things might get jarred during shipping and I was right. It was in the slot, but not pressed in all the way. For someone who didn't know to check, this might cause the PC not to run properly. - There was also a loose screw in the case. I looked all around and I couldn't figure out where it went so I just took it out and saved it with the extra screws/hardware that came in the box. - The HDD activity light wasnt wired correctly. Not sure if they do this on purpose (to keep the light off) or if it was a mistake, but the HDD activity light was plugged in the wrong way in the motherboard which made the light not work. I just reversed the polarity and the light works properly now (the light is the little pin hole cutout below the power button/ Front panel lighted logo). - When I purchased the PC, Windows 11 was not out yet but it was listed as Windows 11 Ready. But when I ran the PC health check from Microsoft, it said it wasn't compatible. I had to enabled secure boot in the bios and then also change the boot drive partition from MBR to GPT. It was easy after a web search on how to do it but still kinda annoying I had to do it myself vs it being done so it would be Windows 11 ready out of the box. I was also disappointed in BestBuy for listing the wrong specs (at my time of purchase, it seems to have been fixed now). When I bought the PC, the specifications said it came with a 750w power supply, but when I went to add my own ssd drive and opened the case, it had only a 650w power supply. This seems to be a BestBuy problem however, since the shipping box states it has a 650w power supply. It was frustrating I couldn't get an answer because BestBuy support kept transferring me over and over again "to a specialist who could help me" while trying to rectify the issue. Overall I am please with this PC. For my needs as an everyday Pc and occasional casual gaming it works for me. The price was right and the components feel higher quality than the prebuilt Dell/Hp units. I like that the parts are "off the shelf" and not proprietary so I can make upgrades to the PC in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Fps, Price

    Rated 5 out of 5 stars

    Components paired well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed beautifully! For son’s 17th B-day. No bottle neck on his favorite PC games. The I-7 Intel paired with the RTX 3060 does the trick for the FPS on his 144Hz monitor. Best Buy offered a competitive price for this sleek looking Skytech gaming PC. Great cooling due to the generous multiple fans. The white case with the removable smoke tint front glass (easy access for future upgrades) let’s my teen admire the components and place a bobble head character inside. Gained some good Daddy points! Excellent investment. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this pc runs good but the SSD came messed up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would definitely recommend this desktop to a someone. i run asseto corsa, rainbow six siege, fortnite, gta five m rp, and many more games that people would buy this pc for. they run very smoothly with the good specs on this pc, but the only problem was that the ssd download speed was very slow. i have amazing wifi speeds if 1000mb a sec and restarted everything, check my speed and connection, but that wasnt the problem. the SSD was the problem, it only gets 1% of usage. but overall this is a great pc if your starting to game alot.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Case quality

    Rated 5 out of 5 stars

    So far, pretty great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give more of a 4.5/5 due to the one major issue I talk about later. There were additional cables if you want to add additional storage and there is plenty of opportunity to upgrade. The system comes with antennae to screw in the back to have wi-fi and is already bluetooth enabled. The computer also comes with a program to change the color on the cooler and fan, but doesn't have it's own performance software (I ended up using CPUID HWMonitor). The only issue I had was about 2 weeks in, I started getting stuck in BIOS loops. The SSD showed on the BIOS menu, but Windows would not boot, and I would have to restart a few times before I could get to the Windows login. I haven't had this issue since then though. Generally, Windows boots up really fast, applications load pretty quickly and stay cool even when gaming (40C for idle and 60C max for gaming). This machine came with a keyboard and mouse as well, which are decent. There were a few cosmetic scratches on the keyboard, but they are okay substitutes if you don't have anything else. Here are the specs I got: mobo: Gigabyte B560m DS3H AC gpu: Zotac Gaming RTX 3060 psu: Apexgaming AG-750 80+ Gold ram: 2x8GB OLOy B-21Raider storage: 1TB Western Digital SATA SSD General SkyTech AIO cooler and 120 mm Jupiter InWin ARGB fan

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Best prebuilt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best prebuilt ive gotten for a reasonable price 500 fps on performance settings on fortnite 120 fps on epic settings. Runs 600 on valorant. Runs amazing after 4 months of use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great system!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over a year now! Still run smoothly and I haven’t come across any issues yet. Specs are pretty good you can pretty much run any game on this pc. What’s funny is that it took me a minute to figure out where the power button was!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    Beast of a machine at a mouse of a price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice machine. Handles all games in 2k at abouy 100FPs. I run COD Modern Warefare in 2k on ultra settings at 110FPS. Bout some RAM to bump it up to 32GB and an NVMe.2 1 TB HD and cloned the origiond HD. This machine screams! Looks good too. The liquid cooling keeps my GPU at about 61 celcius even after an hour of full on gaming. So worth the price od admission. Also came with a keyboard and mouse, but i didnt use them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Skytech Prebuilt - Great Parts, Great Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this along with a samsung monitor, and it maintains over 120 frames in fortnite and apex legends, and between 100-300 in valorant with medium settings. it preforms very well and is very fast. Finding a 3060 and an i7 for under 1100 is hard these days and this one was super easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Skytech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well when I received the pc it was defective. It would not make it through the windows install, every two minutes it would crash. I brought it back to the store for a return and ordered another one. The second PC I received worked like a charm. I would of gave the pc 5 stars but the hassle I had to go through with the return made it a 4. The system is very easy to upgrade. Cable management was kind of wonky but I fixed that.

    I would recommend this to a friend
  • Pros mentioned:
    Fps

    Rated 5 out of 5 stars

    Tiny bit expensive now but worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect I bought this a year ago just sold it still works good. If you buy prebuilt I seriously only suggest skytech. Will run wz2 at about 100 fps. Only thing I added to this pc was 32 gb of ram

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 4 out of 5 stars

    SKY TECH

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    let me start with the best packing i ever seen unpacking was easy i was happy to see that they gave it a MSI graphics card east set up very fast computer love the tower the mouse was good but the key board very poor quality the paint or coating came off all the keys i use in 2 days hope this helps you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love the pc

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good pc I’ve had it for 5 months and it hasn’t given me any troubles runs great on every game with the highest quality

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good gaming Pc for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this pc now for over a year and have not had any issues. Runs all the games smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best gameing pc for you money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this pc most bang for your buck more than expected had some problems at first and they helped fix the problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Skytech gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife to play world of Warcraft. Definitely worth the money. Skytech does a great job at building pcs. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beast Gaming Pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS PC! When i got it i had my doubts, but they were thrown out the window, the power this pc has is amazing and the gaming quality is off the charts, Rainbow Six Seige at ultra settings gives u 200-220 frames, Warzone is the heviest game i have and at High graphic settings it still gives me 100-120 frames, its a beast of a Pc

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I have ever had it’s perfect for all the gaming needs I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very quick, only issue i had was trying to get it to connect to the monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Graphics card

    Rated 4 out of 5 stars

    Good Quality, Defective Graphic Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC came in and the quality was really good. Everything turned on, the fans to the graphic card wasn’t turning on even though the lights were on. When you turn on the PC the fans to the Graphic card would start and stop. So I ended up taking it to Best Buy and they confirmed the Graphic card was messed up when they connected it and a bunch of green lines popped up. I waited a week after horrible shipping organization from UPS. I re-ordered the same PC hopefully it comes with no defects. If it does then Im building my own PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Entry Level Gaming Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, packaged well, no issues upon delivery. Good starter pc. Able to upgrade components easily.

    I would recommend this to a friend
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