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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 11 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 22044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Refrigerator Water Kit, especially regarding its quality, ease of installation, and user-friendliness. Many customers also appreciate the product's compatibility and proper fit with their refrigerators, as well as the good material that prevents leaks. However, some customers have reported issues with leakage and the length of the kit, while others feel that the waterline kit is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 22,044 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect deal you get everything from a professional so you do need to run around stores

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very useful and user friendly. Definetly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J-Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service the team did an outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Water line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The line works well for the refrigerator we purchased. It’s perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what is supposed to do

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kit came with the new fridge and was connected to existing line. I have to assume it is a good product and the ice maker works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Waterline

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered and installed a refrigerator that I bought for my parents. The installation was contingent upon purchase of the waterline kit also, which is fine because their prior one was quite old. This one seems to be performing to expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Waterline

    Rated 5 out of 5 stars

    It works great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going to do a waterline, do a braided waterline, and you’ll avoid a lot of potential issues down the road

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Coil tubing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hose works much better than a coiled up copper pipe, better flexibility behind the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Required purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although Best Buy requires the purchase of a water installation kit on every refrigerator that has a water dispenser, they also refund it if you have no plans to install it on the refrigerator.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    For those that need it, it is a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy recommended this to assure a proper hookup for the ice maker. The installers determined it was not required for my set-up. A prompt refund was made. Excellent service by the installers and nice they did not make me use an item that was not neccessary.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    like the idea of stainless steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is stainless steal and it don't link and break.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Simple and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to hookup my waterline from my basement into my fridge unit since there wasnt an existing water line that was used in my old fridge. This fit perfectly without any hassle or leaks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect kit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my new beautiful fridge. I didn't know that I would need a waterline kit but Andre W. the sales associate was very nice and helpful,he didn't mind my ignorance either so,thank you! It was very easy to install and a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our bestbuy salesperson odered them for us when ordering the fridge. They seems to be doing their job properly. They seems tough and the salesperson said that this product will last for long time. It has been only 3 months until now. So until now everything looks fine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Waterline review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. This did the trick. I always get a new hookup with my appliances. This worked very well

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Hook ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have the top line accessories when you buy something new! I will always spend a couple extra dollars getting the good accessories for a new appliance I just got. Whether it helps or not, it makes me feel better knowing it is all new, working and in order.

    I would recommend this to a friend
  • Pros mentioned:
    Waterline

    Rated 4 out of 5 stars

    resists the kinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to be able to pull out your refrigerator to clean behind it (because we all do that so often) you want to make sure you don't kink the waterline when doing that. This mesh covered waterline resists kinking up. It is worth getting a new line with a new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    You only notice these when bad - and this isn’t!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We assume this is an essential part for our new refrigerator, and we assume it is working fine. The best thing we can say is that it works so well, we didn’t even remember we had it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Needed hardware for bb hook up of fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the best buy install needed to buy the new hook up... everything went well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality water line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install with the great directions. Looks good.

    I would recommend this to a friend
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