Customer Ratings & Reviews
Customer reviews
Rating 4.1 out of 5 stars with 781 reviews
(781 customer reviews)to a friend
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Representative was great, knowledgable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad didn't install my ring doorbell, but the man who did was terrific.
I would recommend this to a friend Rated 5 out of 5 stars
I’d give installer John 10 stars if I could
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John was awesome! He arrived early, was very patient, professional and informative in letting me know how things work. His service and expertise was impeccable. Thank you Best Buy for sending someone who truly wanted to make sure the customer understood the value of the products and services purchased.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Local total tech Johnathan Murry is outstanding !!! He takes his time making sure you understand the equipment before he leaves. Not happy with calling into geek squad. Very hard to understand on phone and get passed around on phone.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Lovely item that helps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item. Crisp clear pictures, helps you and sleek design.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Agent did a great job with my install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive! Install was too high for me but my agent made it look easy.
I would recommend this to a friend Rated 4 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ring installation was not clarified on what was required to install my floodlight cam
I would recommend this to a friendRated 5 out of 5 stars
Outdoor Ring Camera and Geek Squad Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our ring camera! The agent that came to install our unit was very professional and knowledgeable. He was patient and allowed me to ask all the questions I had. I am very happy with the process and outcome!
I would recommend this to a friendRated 5 out of 5 stars
Ring flood light hard wire replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly, showed up on time, clean and very fast... went through all the steps to make sure I was satisfied with his work and that it was done correctly
I would recommend this to a friendRated 4 out of 5 stars
Mr Joe Hampton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The contractor mounted my camera satisfactorily and timely.
I would recommend this to a friend- Pros mentioned:Brightness
Rated 5 out of 5 stars
Floodlights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lights! Clear and gives off the right amount of light
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Great floodlights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bright and kuna app is reliable.. I purchased 3 floodlight so far no problem.
I would recommend this to a friend Rated 2 out of 5 stars
New home nightmares
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As stated before, the actual installation was OK. The Installer was very fast and installed the camera, explaining everything to me. The issue was setting up for installation. Not only was the appointment canceled last minute; not allowing me to give my job any notice, they decided to re-schedule my appointment almost a month later where I had to takeoff work again. There was absolutely no communication about the original appointment, Which I found out it was given to a wrong tech initially, who called me after 9 pm the night before the initial appointment So let me know that there was an issue and that he was going to contact management to see if the appointment had to be canceled. Management never called me. I had to call management in the morning to find out what was going on for me to be told that my appointment was canceled. This was horrible service so much so, I decided to cancel the service.
No, I would not recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the Geek Squad they are the best
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Smart Floodlight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad adequately installed Smart Floodlight.
I would recommend this to a friend Rated 5 out of 5 stars
They installed everything promptly and efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agents helped me with my Ring doorbell and lighting over my garage. They were wonderful, so patient and kind!
I would recommend this to a friendRated 5 out of 5 stars
Awesome installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was professional and competent. He followed up after and provided extensive troubleshooting to help me resolve issues I was experiencing. A real stand up human!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Did as scoped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got the light and cam combo mounted and working no complaints here.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad my doorbell camera.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad mounted my My flood light They were real professional.
I would recommend this to a friend Rated 5 out of 5 stars
A super smooth floodlight cam install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians did a great job of installing my new floodlight cameras. They worked with me so that we would have the view that we needed, were pleasant, professional, and efficient.
I would recommend this to a friendRated 1 out of 5 stars
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got them installed Because kept getting cancelation from geek squad or third party.
No, I would not recommend this to a friend
