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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

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86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 198 reviews
  • Rated 5 out of 5 stars

    Geek Squad in store and made home visit fixed all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got my security cameras running, helped me get back into my email, and cleared bugs/virus out of my laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very polite, friendly, professional and addressed all of our questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took the squad no time at all to install 2 TV's. They were courteous and completed their work in 38 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connected netflix to my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was very professional and on time. He knew exactly what the solution to the problem was and took Immediate action fix the hook-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt, my Geek Squad tech, was totally awesome!!!! Super knowledgeable and polite! I will ask for him every time because he’s the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very quickly and effic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all applicable devices. Very personal and knowledgeable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rehooked up my Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad rehooked up my settings on my out door ring door bell within 5 minutes. Best thing is they did not charge me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    color changing lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my color changing lights behind the tv! It's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customized My Security Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided me with options on setting up my doorbell while leaving room to build upon my current security needs. Thanks Sarven!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman that came out to the house was very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home Customization

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart home customization service was a good move. Pointed out several things we hadn’t considered that made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and set up of printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark is great and always helpful and lets us know in advance what time he will be here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Assembled TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyable experience and did a great assembling the TV stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed, instructed and returned….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly eat to secure help..and multiple times when I failed to understand or remember explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restored Functionality of my Echo Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quickly able to restore my functionality of my echo device after Hurricane Ian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected a new printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected a new HP printer and hooked up two Amazon Echo Dots. The technician was very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional services always on time good communication they always call 1hr before they are on there way to your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY WAY TO SET UP YOUR TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE OF THE MAIN REASONS i SWITCHED TO TOTAL TECH SUPPORT! These guys set it up, explain it, and walk you through using it. AWESOME!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy. Very friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and installed and set up the new lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my ring doorbell and setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was a good and very patience. Listened when customer talked to him.

    I would recommend this to a friend
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