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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

Rating Filter

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 198 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed electronic components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Total Tech personnel were great. They arrived on time were professional and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond installing my outdoor camera and connecting it to my smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drew is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been happier with Drew. He was sharp and suggested so many value adds to our tech home experience. I will request him in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice the tech knew his stuff thing's are working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv needed repair. Geek squad had to order a part. The part came quickly in the repair was done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squd taught me how to operate it .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sinple to use printer , great product especially at this price, love it ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, prompt and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up three EERO’s and made sure all of our tv’s, other devices and internet were all working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, on-time, knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable, solved the issue in a few mins. Very happy with the promo service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent knew how to connect my Sonos speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reset my Sonos sound bar, speaker and subwoofer that were attaché d to the previous condo owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always does a Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Geek Squad has always been patient, & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted cameras outside my home took 3 times cameras were bad but got it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Knowledgeable. Not pushy or trying to sell us something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time with arrival communication. Polite and efficient. Job done and gone in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected all my devices, initiated voice activation, integrated all devices in a smart control device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best service - on time, professional, helpful, and never ridicule old ladies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo Show set up by Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up Amazon Echo Show and showed me how this item worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped set-up my networking system in my house and outside in the office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Sqad and Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras did not work well at my place. That being said, Geek Squad did an awesome job installing. Can not say enough good about Dillon and his professionalism. He found the wireless internet connection at my place was weak at best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up an appointment to fix my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician called me back within a couple of hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Jean was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have and Jean was wonderful and recommend him

    I would recommend this to a friend
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