DoorBOOsters are hereExclusions apply. Ends 11/2/25.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 196 reviews

Rating Filter

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 196 reviews
  • Rated 2 out of 5 stars

    Geek Squad? Not very "geeky"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently BB sent me a very inexperienced technician. I had just moved into my new (to me) house and needed several items. Thermostats, Google nests (3), two doorbell cameras and a camera for the backyard. Installation was ok but the guy really couldnt answer a lot of my questions. So I did what II could to figure stuff out and am still doing so nearly a year later. The GS should send an expert or at least two people to help each other. Geek Squad did not live up to the hype. You really should train your people much better. My guy was definitely no expert.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service by office personnel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The network extender was not delivered so I cancelled the service. I was due a refund . It has been 4, week and best buy has not refunded the cost of the extender

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eliminate tech stress

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys take “tech stress” out of my life forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home network

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up and connected Google devices to home network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In House Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but great luck with the technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home tune up

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and very courteous had answers to all my questions and answered in a proper manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale lock links to Ring app

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents successfully linked my door lock to the Ring app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tried best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he tried his best friendly. sfdgbvsdfgbsdvgsddvsdv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best at what they do!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad computer virus removal was a life saver..Thank You!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reprogramed the ring flood lights

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very professional and knowledgeable in installing the ring system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Agent David Siebert...notifies me on ETA. Definitely appreciated!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Security System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon came to talk about a security system that would work for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of security concerns

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got all of my Ring cameras set up and connected to my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    erik

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erik did a great job installing our ring system....super customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help in planning out my home monitor system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the Eero to help with the wifi signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job installing doorbell camera and echo thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable - and friendly. Always nice to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Generation 3 air pods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generation 3 air pods work great. Just as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best decision we could have made peace of mind is great

    I would recommend this to a friend
Sponsored