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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 138 reviews

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86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 138 reviews
  • Rated 5 out of 5 stars

    Geek Squad did an A-1 job installing Sengled bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed me how to control the smart lights via my smartphone. And, they are now paired with Amazon’s Alexa, for voice control, which my disabled husband uses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issue quickly resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an additional issue/inquiry and the agent returned very soon later that day to resolve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional, Insta l went quick and smooth,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team mounted my tv, setup my Wi-Fi lights, installed my Apple TV and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Alexa smart lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my smart lights and linked to Alexa with ease. They were knowledgeable and professional. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who installed my new radio was very knowledgeable & efficient. He answered a few questions for me. I can't say enough good things about my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician answered all our questions and addressed all our concerns regarding the Philip's Hue system. He was very knowledgeable, professional and provided excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my smart plugs and made no smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the great service provided by the geek squad members; however, the process of getting them scheduled to come out was very difficult and frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my routter and it is working great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before they came today I had hardly no internet. They installed all the things I need. I have internet now in all my rooms. It is so nice. Thank you so much!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professionally installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights change to different hues to give a nice tone to my television while watching all different types of shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad knew what he was doing.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad did a great job getting my smart lights up and running in no time at all. Thanks see you next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue Lights Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy set up and the Geek Squad guys showed us how to use the Hue Lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They reprogrammed my smart lights and installed new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. They were quick courteous and did a good clean job. Cleaned up too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phillips hue sync installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was fine with the sync installation along right the hue lights until the next day when nothing turned on or was syncing. plus the TV was screwed up with the hdmi connection. im totally lost how this thing works plus Google answers show it's a regular problem with Phillips hue sync... im not happy at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT EXCELLENT. EFFICIENT ... THE BEST SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed it nicely and it is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meli was superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam meli was excellent! Phil, the supervisor was also very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    jc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did not mount my lights properly one lights was loose and one of the lights did not work properly because it was not mounted in place where it could get sunlight i had to fix them myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far, So Good. I've had 3 interactions with the Geek Squad and I have yet to have any complaints.

    I would recommend this to a friend