Customer Ratings & Reviews
- Model:
- T8502121
- SKU:
- 6574266
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Smart Lock C210, particularly its ease of use and simple installation process. Users also appreciate the app for its user-friendliness and access management features, as well as the helpful notifications. Some customers have noted the absence of biometric access and expressed concerns about the battery life.
This summary was generated by AI based on customer reviews.
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PUT IT ON THE DOOR THEN I needed to take the cover back of to scan the picture thing and the cover will not come off and if I break it I cannot return it
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Overall performance
Works great but…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced tje ADT deadlock with Eufy and works great BUT, whenever i closed the app then open it, i have to add the device again. I wonder if there’s a way that the device stay added on my home device.
I would recommend this to a friend Eufy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Eufy has the best products in the market. I highly recommend their products!
I would recommend this to a friend
