Customer Ratings & Reviews

I've been using this product for the past year, and it's been working well with no issues so far. The battery life is impressive—I only need to charge it every 3 to 4 months. Adding the chime was a great decision, as it really helps with hearing the sound upstairs.

The product is a little pricey at first but in the long run it’s worth it. You will have to buy an SD card in addition to the lock. Before I installed the lock I charged the battery that came with the product. The install was easy and then to get it connected with the app was also pretty easy. I’ve had it for a couple of months now and still have recharged the battery and haven’t had any issues.

Works great - all in one solution with camera, doorbell and electronic lock. Pictures are nice and clear. Haven't tried fingerprint access yet. Easy installation, only took 20 minutes. Phone app connected instantly. Wi-Fi signal seems strong, would buy this product again and definitely recommend this product!

Eufy's no contract necessary system is incredible with the best detection and greatest ease of use over any system I've tried in years. This unit is great with an extra wide view and perfect picture quality to see things clearly. The chime is loud enough and haven't had a fingerprint mis-read yet. Pairing was simple too.

It has a signifigant delay in the microphone to audio but otherwise the picture is clear, great night vision. I wish i could get better alerts on my smart watch, like a photo of the human alert. The only thing the watch is good for regarding the lock is it can lock / unlock remotely

I love how it has doorbell, camera, fingerprint, and touchpad. It’s very convenient and if you live in a big house chime works really great.

Easy to install, great price,long lasting battery.good quality videos.

Nothing to dislike about this product. Long battery life, excellent video quality, quick notifications, fingerprint works quick.

I was able to replace my old lock easily. Everything works smoothly. I was impressed with the battery. On optimal battery mode, I'm using less than 1% battery per day in a household of 5 people.

It made the life way easier not having to look for my keys since I always come home with something in my hands. The problem with it is that the touch will fail 3 out of 5. The camera doesn’t capture some of the events especially if they happen quickly. For each event, it gives me at least 2 notifications which is really annoying. The battery is very good but when it’s almost empty, it takes 4 hours to recharge. For this one, you need to have a spare battery specially, if there is going to be too many triggers. It has some settings that you can reduce triggering the camera but they work only if you have enough space between the object and the camera. They don’t work for me because I don’t have that space/distance.

So far so good. Easy install. Lots of great features. Once you learn how to navigate the app, its awesome. Very satisfied with video quality, app responsiveness, notifications, and multiple ways to unlock.

Needed controlled access to a door with logs to track. This was the perfect lock that did the trick! But wait, there's more! I can restrict by time and person. Also have video of who enters and exits when the lock the door again. Great lock and great buy!

Amazing product! Easy to set up and easy to use. Only thing is I wish there was a charging port on the inside of the door lock to charge the battery to avoid no battery when charging.

I waited many months before reviewing so I could really try it out. I love it. I also ended up buying an extra battery so I could switch it when my battery is low. I use for my AirBnB and it works great. I would say the only thing I have problems with is that first time you press the keypad it doesn't really activate. It just wakes it up. The guest always makes this mistake but slowly figures it out. I will get Eufy other things now.

I installed this on a mobility challenged friend. I am very impressed with this product. Installation was pretty straight forward but programming and set up was a little more challenging. Once set up the system is worked as advertised and worked flawlessly, The finger print feature is awesome and allows friends and associates easy access. Very nice product.

We can see who's at the door whether they ring the door bell or not. We can let guests in when we're away from home. Aside from the added security, being able to unlock the door with multiple fingerprints is very practical because I'm always walking through the door with too much stuff in my hands LOL Device comes with it's own wifi router than plugs in close to your door, it doesn't lose connection like other smart home solutions that connect to your primary modem/router.

The eufy smartlock and doorbell work well. I also like that I do not have to pay a monthly subscription to use the app.

It was easy to use. Great camera. I would definitely recommend it.

Great product, does what it says and i enhoy the fact of not needing a subscription to save footage.

Love this thing. Very clear. Wish it connected to smart things. It does not.