Customer Ratings & Reviews

Overall it’s good product for home door bell along with security camera Battery is little concerned

No complaints so far. Happy with the resolution, and how quick it connects to the app. Very good integration to the security lock. Totally recommended.

I absolutely love this. I wish Knew about this before my $1,000 purchase with synergy for a door bell camera that NEVER worked properly. Geek Squad recommended this and it's the best. The fingerprint option to access your lock and the ability to see which one of my kids are coming in is perfect.

Amazing multi feature device! dead bolt, camera, keypad

overall this is a great product. Easy to use and set up.

So far so good. Ive purchased about a month ago and it is very convenient, solid and reliable. Will definitely buy another one.

I love this doorbell, it fits the aesthetic of my home really well. I’m so glad I bought it. I feel much safer in my neighborhood now that I have it!

Love this camera, great video, notifications, fingerprint access, plus a key entry!

Eufy (Anker) does it again with their S330 Video Smart Lock. I upgraded my Eufy Fingerprint lock to this one that now adds a video doorbell. The lock itself is still stellar. It’s quick and easy to install and enroll fingerprints. Using a fingerprint is by far the most convenient and fastest way to lock and unlock a door. No more fumbling for keys or trying to punch in a code (though a code is still an option). • BHMA Grade 2 certified. This lock is solid and drill proof. That’s certainly the first thing I’d look for in any lock. • IP65 waterproof rating will let it withstand the elements. • Wifi is built in. Some locks work only on Bluetooth and require an external bridge to attach to your wifi. That’s not necessary here. • Alexa and Google Assistant compatible (but not Apple Homekit) • 6 ways to unlock: fingerprint, PIN, app via wifi, app via Bluetooth, Voice assistant, or use the included physical keys. You cannot, however, reuse your old lock’s physical keys. • Fast fingerprint reader. The fingerprint reader is as fast as any I’ve ever used. You can, of course, register multiple fingerprints for yourself and others. • Individual PINs for users. You must assign every user a unique 4 to 8 digit PIN. The PINs can be always active, active on a schedule, or active temporarily for the number of days you want. This is perfect for dog sitters, cleaning staff, guests, etc. And, of course, you can turn off a user’s PIN code whenever you want. The system logs door entries by user. But you cannot create a one-time use code, for say a delivery. • 10,000mAh lithium battery should last months before needing to be recharged. The app has a battery meter, but if you don’t get a chance to charge it before it’s drained, you can use a power bank with a micro-USB cable to power the lock. • Lighted keypad. The keypad is very bright for night use. The upgrade on this model is, of course, the addition of a video doorbell. It is well integrated into the app and has enough features to satisfy most users: • 2K resolution camera with 160 degree field-of-view • Motion detection that can be filtered to detect only humans. • Camera can detect loiterers and automatically respond to them with your pre-recorded announcements (eg, “Can I help you?”) • Ability to set detection zone in the camera view, and by distance • Includes a wireless chime. This is very convenient since at home I don’t always have my phone on me to get notifications. • No need to subscribe to a cloud storage. Camera recordings are recorded locally to a micro-SD card (not supplied) on the chime. Other: • When the micro-SD card is full, new recordings will overwrite the oldest files. Neither the manual nor the app specify this, but the Eufy support website does verify it. • The camera motion detection settings are mostly self-obvious. But there are some features that have no explanation of how to use. For example, you can pre-record up to three Quick Responses. But there is no explanation how to use them. • Chime install a bit tricky because you have to press the sync button just right. • Chime only works on a 2.4 GHz network and the box or instructions don’t mention this. Fortunately the installation process will let you pick a compatible network if you’ve first picked a 5 GHz. The lock and camera work on both 5 GHz and 2.4 GHz networks. • Many (if not most) doors will have a door frame jutting out in front of the lock. The view from the camera will be partially cut off by such a door frame on one side. If you have a screen door in front of your main door, however, it could completely block the camera. So depending on your specific installation, camera obstruction may be an issue, in which case you should consider the Eufy Smart Lock Touch whose lock functions just like this one, but does not include a doorbell and camera.

Product worms pretty well but for the price the app could be greatly improved. Does not integrste with home kit snd is very glitchy.

We got it for installing on a property rented through airbnb, the remote access features are what we were looking for and more.

Takes some time to setup but its great. Has its on memory chip. Don’t have to worry about the cloud.

Functions well and the fingerprint sensor works great. Only bad thing is the battery life. Been getting about 6 weeks but it's pretty easy to take out and charge.

excellent product... works perfectly 100% recommended

Excellent device. Does so much for the money and I don’t need to get multiple devices. Everything is in one device

Awesome product definitely recommend this to others to purchase

Love love love this product it was worth every penny

Setup was definitely not easy, the ringer hub kept going offline. I had to redo the setup 3 times over a week before it worked consistently. After i worked out the issues its been working great.

It’s an all in one option and very strong and well made. The battery cell requires 6 hours battery of charging instead of AA batteries.

Love this product! Bought one 2 years ago & never any problems