Customer Ratings & Reviews

The Geek Squad tech, Vartan Assadorian, did a great job understanding our questions and concerns and providing on-site technical support to maximize our limited WiFi capabilities. We thank him for his patience, understanding, and professionalism to ensure that everything was operating as efficiently as possible. Thank you, Vartan!

Kyle was very helpful and the replacing of my ring camera and solar system that quit working.

Best Buy’s agent went out of his way to set up the switches for us. We are not able to set them up, but having hands-free light switches makes our lives much easier. Thanks to our agent for his expertise and Best BUY for providing this service

Two Geek Squad members came to my house and swapped out my old Comcast DVR with a new Comcast DVR making it compatible with my new smart TV. And also pairing three smart plugs with my devices, including pairing them with Alexa. Now I just sit in my recliner and tell her what I want.

I had the Geek Squad come out to my house AND to my girlfriend's house to set up Ring Door Bell with four cameras at each place. Then, I had them come back a couple of days to both places to install smart plugs and smart light bulbs. Everything works great and it is very impressive! I highly recommend Geek Squad for any of their services. Within the past year I've also had them install two sound bars and coordinate them with all my sound equipment. Money paid for their services is money well spent!!!!

I believe this is actually for the Ring Chime installation. The tech guys were here promptly, knew exactly what to do, very helpful in answering questions, made sure everything worked correctly before they left. I'm very happy with the service they performed today.

The technician was very knowledgeable and very professional.

The Geek Squad came out to set up our plugs. Instead of starting over the application is more confusing. We keep having problems.

Michael was terrific….knowledgeable, personable and totally professional….CLONE Michael. Answered all my questions, set everything up perfectly…..totally great experience

Installation of ring cameras fast and showed us how to use app and use program. Went out of his way to make sure we were comfortable with the set up..

The Geek Squad Employee was very friendly, knowledgeable and helpful. He setup the Hue lights. I bought 2 universal remotes form my TV,Comcast, DVD, CD, SOUND BARand ROKU. He recommended a different remote.

the service that was provided was great. The technician was knowledgeable and had the experience to complete the job correctly.

They worked very hard but couldn't get my two WEMO Smart Plugs to connect. But it wasn't the Geek Squad's fault. I think the fault was with the WEMOs I purchased. Apparently these two don't work without an Apple Home Pod. The two WEMOs that I had installed myself a few years ago work fine. They don't need a Home Pod. It seems that you can't make a WEMO plug work with an Apple device (Iphone, etc) without the Home Pod now.

Since I have already installed one Smart Plug, we decided to install the others ones ourselves...and didn't want to wast the Geek Squads time. (=

Service is on a time schedule therefore, having to leave before I fully understand how the system works. Great work !

Great service, professional, courteous. Especially on time

The agents installed my sound bar on the sound mount and remounted my 65' TV. They also made sure that everything attached to my tv worked properly

Very difficult to sync with the network that Best Buy installed! The Technician on site was very good (he installed outdoors Smart Plugs efficiently) but had alot of difficulties with the indoors Smart Plug. He had to call your Level 1 and then Level 2 support teams to assist with the install and it still took a long time.

he did everything need to be done. It nice knowing things can get done right the first

he took care of getting my Alexis to work again. He did this very quickly.