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Customer Ratings & Reviews

Smarter - Coffee 2nd Generation Wifi Connected 12-Cup Coffee Maker - Black/Red/Cream-Front_Standard

Customer rating

Rating 3.7 out of 5 stars with 38 reviews

74%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-2 of 2 Reviews
  • Rating: 2 out of 5 stars

    Week grinder and poor service

    Posted
    coffeeluver
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A week after purchasing this coffee maker, the grinder started becoming inconsistent in quantities of coffee. We cleaned the machine as directed by the company and continued to have the same issues. 3 weeks later the grinder stopped working completely. They agreed to ship a new one to us and after a full week of hearing nothing, I sent another email only to find out that they hadn’t shipped it afterall. Now I’m being told that they will ship one next week. This will be over 2 weeks of not being able to use the product to its full potential. It’s a great idea but needs to have a better grinder and reliable service.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Warm not hot water

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The grinder is great but it didn't heat the water well...i constantly had to microwave to heat it...sad but true...

    No, I would not recommend this to a friend