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Customer Ratings & Reviews

Smarter - Coffee 2nd Generation Wifi Connected 12-Cup Coffee Maker - Black/Red/Cream-Front_Standard

Customer rating

Rating 3.7 out of 5 stars with 38 reviews

74%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-6 of 6 Reviews
  • Rating: 4 out of 5 stars

    Great coffee maker

    Posted
    ChefAdam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After using this coffee maker for the last several months, I am overall satisfied. The coffee taste great and I use either the app or Alexa to start brewing. Pros: This coffee maker looks great! It also has a built in grinder so just put whole beans in the hoper and it feeds into the grinder! You can use the app or Alexa (or the buttons on the display) to calibrate your coffee, adjustments can be made to the strength of flavor, beans or grounds and how many cups desired. Cons: For the price I’d like to see some better commands for Alexa. As it stands, it’s just a smart switch attached to a coffee maker so you ask Alexa to “turn on the coffee” and it starts brewing whatever last setting you had. Also, the water reservoir only holds about 10 cups of coffee (which means you’ll have to refill this daily if you brew 6-8 cups like me). Also, the grounds have to be dumped after every brew, which isn’t so bad until you forgot to do that yesterday and you’re waking up and about to tell Alexa to “turn on the coffee” but you didn’t refill the water and dump the grounds... Final thoughts: The coffee is great and the idea is a novelty. You could probably find a cheaper coffee make with a grinder and just programmed to make coffee in the morning. But the times when I’m thinking about coffee and ask Alexa to get that brewing, it’s pretty cool!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    That Extra 5 Minutes...

    Posted
    Freakinwill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This will be my initial review after having 3 days with the Smarter Coffee maker. Pros: -Sleek Design -Grind and brew feature or filter only option -Smart phone app -Google Home and Alexa compatibility Cons: -Coarseness knob for beans is a bit of a guessing game. -40 minute keep warm timer could be annoying if hosting guests. -Water full equals 12 cups possible, but brewing at 4 cups gives me 6 cups left? Where did you hide my two cups?! (Not that big of a deal lol) The real selling point for this device is the automation. I can wake up and either snooze for a few more minutes or get ready for my day and brew coffee at maximum freshness without entering my kitchen. They've essentially eliminated the timer and clock setting you'd have to do with your typical grind and brew maker. The price point for this device is crazy expensive for what it is, but they're the only company on the western market that is offering this capability so why wouldn't they charge what ever they want. I did purchase the geek squad 2 year warranty as my main concern is this product hasn't really been marketed for the US (hence lack of product support from some reviews). It makes strong coffee, don't turn the grinder all the way to fine, you have to play with it. Water goes right through the reusable filter quickly so the grounds at the finest setting won't steep long enough. I've turned it all the way to finest and clicked it back about 4-5 notches. If Google Home or Alexa is integrated into your abode and coffee is a necessity I absolutely recommend this product. If $250 is out of your justifiable budget just get a grind and brew coffee maker, it's not that different. Hopefully in the years to come we will see more of these on the market with a huge price drop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good enough

    Posted
    SmartDude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    As long as you don't expect the features and quality of a $3,000 alternative this product is great. I am a sucker for automation so that I can work on my love handle growing activities and this coffee machine removes a step from my morning routine. It works most of the time. Two issues so far. When I added it to an Alexa group, it started preparing a coffee any time I browsed the list of groups in Alexa app. Looks like a bug in their integration app. Not a biggie as adding it to an Alexa group is not absolutely necessary. Other issue was a design issue as the coffee bean holder is not tall enough and gravity fails to pull the beans to grinder from time to time and you end up getting a cup of hot water instead of coffee. That is good for your health but still may annoy people like me who needs a coffee to wake up. Overall feels like a good purchase. Being able to choose and switch between black, white and red covers is a nice touch.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall excellent except for max warming time

    Posted
    chemicalvixen

    The coffee maker is elegant and easy to use. I love being able to control with my phone and Google Home Assistant. The color plates are a nice touch. My only negative about this coffee maker is the post-brew warming time maximum is 40 minutes. I'm used to a standard 2 hours but when I contacted the company this doesn't seem to be something they plan to update as it's apparently a "health and safety regulation" (maybe in europe since the machine is european?) You cant even manually push the button to restart warmer, it will just tell you there's not enough water and will not turn on. Additionally, you have to remove the carafe to access the filter. Which isn't a big deal but a learning curve in process from other machines I've owned.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    This product is excellent for smart integration

    Posted
    Glenjamin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Excellent product for smart coffee integration via IFTTT and Alexa. Very easy to prepare beans/grounds in the evening then either set alarm or ask Alexa to trigger coffee in the morning. Exactly what I was looking for when I purchased this product. Only downside is you must set how long to warm coffee after it's brewed. Once warmer turns off, you cannot turn it back on.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great technology

    Posted
    LJFDMD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great new technology for a smart phone connected coffee maker. Easy internet setup and very user friendly. Trying to tweek the strength of the brewed coffee; almost there.

    I would recommend this to a friend