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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 291 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Camera Quality

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers find value in the P30 4K Drone's ease of use and excellent camera quality, frequently praising its GPS functionality and affordability. However, some users express concerns regarding battery life and the lack of obstacle avoidance features. While the drone's compact size and weight are appreciated, improvements in wind resistance and connection stability are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 291 reviews
  • Pros mentioned:
    Camera quality, Range

    Rated 5 out of 5 stars

    Great For Beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very steady drone with good range. Has long battery life and a functioning camera. Just need to download an app and connect to it. Super easy to set up and starting to enjoy its performance. The drone was also stable even in windy weather. Perfect for beginners and older children.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Camera quality, Gps

    Rated 4 out of 5 stars

    Decent drone for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good drone. Its easy to fly as long as you get it set up correctly each flight. Ive had it up twice and it would just fly in a uncontrollable circle. I figured out that it was the way i was setting it up for gps and gyro. Other than that one issue it takes decent photos and videos.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Snaptain P30 Drone and I am happy with it, It does all that it says and then some, I'm used to the $100 and below DR nes but now I see what I'm missing and I will be getting a another drone with better range made by DJI

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great beginner drone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good beginner drone. It is relatively simple to learn to operate. Could have better battery life. Takes decent pictures. It does seem to lose GPS signal often but reconnects relatively quickly.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Please kindly note that the P30 is a GPS drone and is set to GPS mode by default. Therefore, we recommend flying the drone outdoors where GPS signals are strong, in a non-interference environment, such as outside without high-voltage cables or electronic equipment.

      Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Beginner Drone Flyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a beginner drone it's awesome. I had never flown before and this drone was so easy. Just wished you were able to rename the wifi when connecting next to the same drone a friend owns. Takes decent photos in the air. Otherwise, I highly recommend this drone! A bit of a hassle getting a micro SD card to work which using the right program helps.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      It's suggested to use a class 10 or above micro SD card with a capacity of up to 128GB from notable brands like SanDisk and Samsung.

      Format your SD card first, FAT32 is preferable. If your SD card is above 64 GB, please insert the SD card into the drone first, enter the app and tap the SD card icon to format the SD card.

      Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and good quality for an inexpensive product… does not have gimbal for camera so moving shots are not as smooth as an expensive drone, but great value—easy to use, photos are stored automatically on your phone, and on the SD card, and the SD card ones are of higher quality and full resolution.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Expectation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small package with big delivery. Was impressed with ease of control. Pictures are great. Beat our expectations.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Drone snaptain p30

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good drone for the price my son loves this drone my son birthday is on xmas eve so had fun looking at xmas lights camrea is nice he has a blast with his drone he been wanting perfet gift

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Drone snaptain p30

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great learner drone. Does great.only issue is the camera is not a 3 axis gimbal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Calibrate!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Snaptain Drone!! First one was faulty and Best Buy was kind enough to replace it. When that one malfunctioned, customer service was kind enough to send me another one! You must be extra careful with it!! Make sure you calibrate it before every flight.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Get one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Only draw back was not having an extra battery. If your looking for a starter drone this is it

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    Great starter drone or every day drone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drone I enjoyed my son enjoyed it as I started a drone. We are planning to move up so we will be shopping Best Buy.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 3 out of 5 stars

    Trouble Connecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi - not super fond of this drone's software main due to connecting with the application provided. I did download an older version from a 3rd party and that does seem to connect to drone okay, bit laxks some of the features from app provided thru instruction booklet. Ovwrall drone flys and takes photos. So that is a win.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    SNAPTAIN p30

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bigger drone.Love how smooth it flies and the return auto home option.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    Incredible!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an incredible device! Its the best way to watch your favorite shows and movies

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Flying made easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ton use, controls are simple. Wish itthe camera was a little kore stable. No regerts!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      Please kindly note that the P30 is a GPS drone and is set to GPS mode by default. Therefore, we recommend flying the drone outdoors where GPS signals are strong, in windy or windless weather, and in open field areas where there are no trees/woods around.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 4 out of 5 stars

    Good drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter drone like it very very much would buy again

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Great drone for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drone for beginner use! Clear instructions and got it to fly in no time.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    Great starter drone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great starter drone easy to connect and fly it has ok picture and battery life

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Camera quality, Range
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Small and steady flight, Video is okay

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Drone and I must say I am pleasantly surprised with the quality of this unit. If this is your first Drone I highly recommend downloading a drone simulator to your phone to get the hang of the maneuvering. Instructions are put together well. Easy to follow. First thing you will want to do is to charge both the drone battery and the remote. Meanwhile, I recommend you download the Snaptain drone app to your phone to get familiar with that. Once fully charged, you will want to connect your phone Wi-Fi to the Drone. Select ‘always allow’ the connection. I recommend to go into settings on your phone for your home Wi-Fi connection as well and temporarily unchecked the auto connect button so that the two don't conflict while flying the drone. Once you connect to the Wifi and your Drone acquires the GPS signal you should be ready to fly. Remote: Remote has your standard joysticks along with the following buttons on the face; Drone speed – Camera, Sport and normal modes Camera – Take picture Video – Start and stop video Return to home On the top, at your index finger you have the camera angle wheel and camera zoom wheel. My phone fit very well into the Slider at the top of the remote. Much better than my other drone. The display is great. The only thing that I would like to see different is the ability to change the distance measurement from ‘meters’ to ‘feet’ on the remote. Your app will display in feet if you like, but I don't see a way you can change it on the remote display. App: The app shows the in-flight camera and also has the following: -Take off button -Return to Home -Camera / Video button – Lets you choose between photo, video, time lapse, panorama. You also have a button to turn the microphone on or off and then a gallery button as well. You also have a small compass that allows you to see the direction you're facing. There I also a smart shooting mode button that allows you to select preset options such as: Far fly - the drone will fly backwards and take video simultaneously. Rocket fly - the drone will ascend and take video simultaneously. Helix fly - the drone will spiral upwards and record video at the same time. You can even edit/clip your video’s right in the app and even add music and share them on social media or email them. Other smart operations: Waypoints - you can select waypoints on a map and have your drone fly to them automatically. Point of interest - allows you to have the drone fly around your point of interest. GPS follow me - this will tell the drone to follow you at a distance of 33 feet – 164 ft Mark and track - you draw a box around what you want the drone to follow Gestures for photo and video - allows you to make hand gestures to tell the drone to start taking a picture or a video. (Note the hand gesture feature I found to be a little hard to get to work if you don’t have enough contrast behind the person it's pointing at or is too far away). I will test this more when I have some better weather to fly. More thoughts: This drone holds a position very well and it is easy to fly. Impressive for such a small drone. Camera does a nice job. I will upload some screen shots. Video is okay as well. A little over sharpened and the stabilization is not great with any wind. I shot video in about 4-5 MPH wind and it was pretty wavy. This is a compact drone and where is only 249 grams (about 9oz) so it does not surprise me much. Don’t forget to pick up a MicroSD card. The photos and video will save to your gallery but save in a higher resolution to the SD card. I do wish that the video controllers would make it easier to control the camera. When you choose to change the angle of the camera it moves too fast, you really cannot make a smooth camera movement. The GPS signal is held nicely on this drone. I have problems with that occasionally on my other drone and this one seems to lock in perfect so far. You can also fly in the ATTI mode. This is for indoor flights or when GPS is weak or not an option. I will also mention this little drone is pretty durable. I've crashed it a couple of times with no damage. Pros: Durable Tons of video and camera apps. Good range Standard USB C style cable for charging Cons: Jerky Camera movement Shakey video with any wind Over sharpened video image This is a nice beginner drone with a ton of features and even comes with extra propellers and a nice carrying case. I do wish it came with an extra battery as well. You will get 15 to 20 minutes of flight and then you will need to charge for about 180 minutes to reach full charge once again. Overall I like the flight and handling of this drone and nice photos, but if stable video is what you are after, I would look elsewhere.

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