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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 417 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Range

    Rating 4.0 out of 5 stars

  • Camera Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the S5C PRO FPV Drone for its ease of use, excellent camera quality, and attractive price point. Many also highlight the drone's controllability and lightweight design, making it suitable for various users. However, some users express concerns regarding the battery life and the drone's susceptibility to wind. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 417 reviews
  • Pros mentioned:
    Camera quality, Control, Ease of use

    Rated 5 out of 5 stars

    Super Fun Drone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting to get a drone for some time now, but the ones I was able to afford seemed cheap and really difficult to operate. This drone, however, is super easy to operate and is nice and hardy! I love the automatic take-off and landing button and the controls really make sense. I find the directional pads are easier to use than joysticks as sometimes joysticks are too sensitive and over-correct. It cam really nicely packaged with easy-to-follow instructions. ....and really, you can't beat the price!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com snaptain

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Drone for the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, the price for this item is very overpriced ... I gave it to my son for Christmas, and at first we could not even try it, as there was wind and not very strong oneko drone can not even stand in place it all the time drifts somewhere you have to steer, the battery charge is enough for about 7 minutes of active flight, although the batteries are 2 pieces each charged for 1.5 hours, which is very long in my opinion.the quality of filming is also below average, the camera does not move, so it is not very convenient to shoot.with all the disadvantages there are good moments to spend fun time with

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Please kindly note that it is a beginner's drone. Therefore, we recommend flying the drone on a no wind day and in an open field place where there are no trees/woods around.

      Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Customer Service and Great Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Snaptain S5C Pro drone and within a few months, I had an issue with the drone not being able to fly due to a low battery even though the battery was fully charged. I contacted customer service at Snaptain and began to work with them to resolve my issue. First, they sent me some new batteries and when I went to use a new battery I noticed that the plug on the drone for the battery had a small brown mark on the connector which was the problem so Snaptain sent me a brand new drone at no cost to me. I was so happy when the new drone arrived and extremely happy with their customer service. They communicated with me very effectively and responded to my requests in a timely manner. They know how to keep the customer happy and I would definitely recommend buying any product they have to offer. Also, I love flying my drone!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S5C Pro Drone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Impressive Performance, Great Value! Rating: ⭐⭐⭐⭐⭐ (5/5) I recently purchased the S5C Pro from Best Buy and I've been thoroughly impressed. The drone's build quality is top-notch, and it's clear that a lot of thought has gone into its design. Setting it up was a breeze, thanks to the intuitive instructions provided. In terms of performance, this drone truly shines. The flight stability is outstanding, even in slightly windy conditions. The camera captures stunning, high-resolution images and videos, giving a whole new perspective to my photography and videography projects. The gimbal stabilization ensures smooth footage, and the various shooting modes offer creative flexibility. The battery life is commendable, providing ample time for extended flights and capturing breathtaking aerial shots. The included controller is ergonomic and responsive, providing precise control over the drone's movements. One of the standout features for me is the intelligent flight modes. The drone's ability to autonomously follow subjects or fly pre-programmed routes adds a new level of creativity to my aerial photography. Additionally, the obstacle avoidance system instills confidence, making it easy to navigate tight spaces or fly in crowded areas. Overall, the S5C Pro offers an incredible value for its price point. It's a versatile and reliable tool for both beginners and experienced drone enthusiasts. I highly recommend it to anyone looking to elevate their aerial photography or simply enjoy the thrill of flying a high-quality drone. Kudos to Best Buy for offering such an exceptional product!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    The Snaptain was a Snap to Fly! Awesome Drone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and get flying. The camera option is awesome (need to install the app). The controls are user friendly and the drone itself is durable. I highly recommend!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Good drone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this drone, because from the front camera you can see everything on the phone in real time, it’s fast and goes pretty high.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Snaptain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I don’t have lots of experience flying drones. Santa brought it as a gift. I have flown one other drone in my life. My kids love it. All three can fly it around and my oldest (9) can start up, take off and land with no issues. So I would say it’s definitely kid friendly.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy to use drone for travel and breath taking pic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy to use drone for travel and breath taking pictures and videos

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Fun for the family easy to use, enjoyed this drone with my son. snaptain

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing drone and for the price , great starter drone for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    1st drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool and easy to operate!! Son loves it! Flies it all the time and has learned to do all kinds of tricks!!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 4 out of 5 stars

    Fun to fly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all this drone is working well except for the video function. The instructions are hard to follow.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    Amazing drow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dis is a good product I really like it and am enjoying it so much this is very helpful for me cause I really need it I definitely will recommend this product to everyone that I know

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value on a starter drone!!! Kids crashed it and it is very durable. Can’t complain at all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drone customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and very easy to learn the controls. Awesome camera lens gives you a view of landscaping and sceneries.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Snaptain 4 axis drone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great drone for the money!! It also comes with two batteries!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 2 out of 5 stars

    Wing support tilted

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wings support got tilted with in few days of usage, now flying in one direction itself due to tilted support wing.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      As for this issue, please try to change the good part to see if it works. If there is no extra part, please do not hesitate to contact us for further help.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Control, Price, Speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fun and tough beginner's drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's a fun toy drone. Easy to control, and the camera app work as advertised. Quick and easy setup. In this price range you can't be picky and I feel I got what I paid for. It flies well, all advertised features exist, and does a semi-decent job with trim and wind correction. Battery life is poor, but expected at this price range. Comes with two packs and if flying with high speed setting and in even a light breeze you may get 6-10 minutes per pack (with a 1.5 hour charge time for each).

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com snaptain

  • Cons mentioned:
    Wind resistance

    Rated 4 out of 5 stars

    Snaptain sc5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 85 dollars the drone is pretty decent, this was my first drone and it flies relatively well although it does not hold up against wind well at all but considering the price range this isnt excpected. Definetly reccomend for a starter drone to get the idea of flying drones, the quality is not the best although the drone is suprisngly tough i uave crashed it, gotten it stuck in trees multiple times and flies just like it did out of the box.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! 

      As the S5C is not a GPS drone, thus, the drone can't locate itself and make a precise hovering flight. It only can hold altitude by its built-in air pressure gauge, but could not control the direction it moves.

      In this situation, we suggest that you fly the drone in a no wind or breeze day and open field place where there are no trees/woods around.

      Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great drone for a very affordable price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drone! We bought this as a a Christmas gift for my nephew and he loves it. It was super easy to use, the instructions are so straight forward. We were impressed with the quality we got for the price, we had it on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good price and light weight.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a light product, the price is very comfortable within the reach of many. The camera image is very clear and easy to connect to the smartphone. You can also control it through your smart phone. I recommend it, I bought 4 more batteries so you can continue enjoying this device.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain