Customer Ratings & Reviews
- Model:
- SJ-SHLV01
- SKU:
- 11445758
to a friend
Shovel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product to buy less strain on your back easy to use
I would recommend this to a friendLate delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must stay neutral to rating this item because I have not had a chance to use it. I received it about 2.5 week after I ordered it, which wasn't very satisfying.
I would recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted .Dear Valued Customer,
Thank you for your feedback. We sincerely apologize for the delay in receiving your Snow Joe - SJ-SHLV01 Shovelution Strain-Reducing Snow Shovel. We understand how frustrating it can be when an order takes longer than expected to arrive.
We truly value your feedback as it helps us improve our products and overall customer experience. We hope you’ll have the opportunity to use the shovel soon and experience the comfort and strain-reducing design it’s known for.
If you have any questions or need further assistance, please feel free to contact our toll-free number at 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST. We’re here to help and would be happy to assist you.
We appreciate your patience and thank you again for sharing your experience.
Best Regards,
Customer Service Team at Shop Joe
Great shovel. Saves your back!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second shovel like this forst one ive had 5 years and still use. I wouldnt ever use a shovel without the extra handle again.
I would recommend this to a friendMissing part
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online. It came with one part missing and is unusable.
No, I would not recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted .Dear Best Buy Customer,
We're sorry to hear that you're having an issue with the product. At Shop Joe we take each matter very seriously and want to make sure you are happy. The Snow Joe SJ-SHLV01 Shovelution Strain-Reducing Snow Shovel - Blue includes a 2 year manufacturer's warranty. Please contact our toll-free number is 866-225-9723 (Monday through Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Shop Joe
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what I was looking for ... replacing one that I have had for years and the second handle metal part broke and I could not find a piece of metal for replacement so ordered a new one. Love how this shovel makes it easier on the back!
I would recommend this to a friend
