Customer Ratings & Reviews

The Geek Squad installed all the required software and answered all my questions during the process.

Geek Squad team provide high quality service and super friendly excellent service!

The Geek Squad reset my Dell laptop the same day I brought it in. It works great now.

The agents we worked with rocked BIG TIME! Manny got us going, Jerson kept us going, and I feel like crap because I just forgot the last agent's name who closed us up with our Adobe Suite purchase through Best Buy, which saved us over $50!!

Great idea, let someone who knows what they are doing. Thank you! The team are so nice, and patient.

The support I received was excellent. Had the software updated and installed in a timely manner. I could schedule the appointment on line and there was no wait. Great experience and I will use them again.

Geek Squad was there when no one else was! They installed the software I needed onto a flash drive so I could repair my pc startup problem.

Thanks to everybody who helped get my computer back up & running.The service was great & done in great time. Compared to the manufacturer who 11 days & still didn't fix it. Geek Squad is great.

My wife accidentally downloaded a program the was constantly give her popups every second a few days before our annual beach vaction. We went to the midtown best buy without an appointment and they managed to get us seen in a few minutes and fixed it in about 5 minutes they were incredible!

I thought I had lost all data on an older laptop and took it to the store to see if they could retrieve my data. They took the laptop and not only retrieved and saved the data on a new external hard drive, but also actually restored the old laptop and made it useable again. Very impressive work.

I had an important meeting on Monday. I went to Best Buy to see if they could help me install a program called MS Teams, as my company and I were having an important meeting that next day. James, who is helping me, I believe, James went above and beyond! He installed the app into my computer, and I was able to go to the meeting the next day with full confidence. James was a helpful, and he knew exactly how to do it. That really put my mind at ease! Thank you again!

Wonderful job. Software updated promptly and my computer now has full functionality.

I know nothing about installing software. So, I am at your mercy like everyone else. This takes trust. I keep going back, so I guess everything is ok. It would be nice if they could do this as you wait, instead of having to take another trip back.

Used them to download from my old computer to the new. They did a wonderful job. Very knowledgeable, excellent service especially for the older generation.

Geek Squad were very helpful in helping me get started and have always gone above and beyond to help and answer my questions. Thanks.

Guys at geek squad are great. I had a really good first time experience. Very quick, friendly and helpful. It was my very first time ever dealing with them and it was a good experience. For the future, I will be taking all my stuff to them if I have any problems. Great team!

Geek Squad was very helpful, answered all my questions I had about computer. Highly recommend them for assistance.

The Geek Squad fixed my phone in a short amount of time and with a smile. I couldn't be more pleased. I was amazed at how little it cost.

It just doesn't get any better. Purchased two Lenovo laptops and the Geek Squad went to work setting them up and answering all the questions I had. Called them the other day with an issue and got a tech almost immediately. He listened to my issue and walked me through what I had to do. Perfect!!!

At purchase date, the agents transferred and updated by data with expertise, knowledge, and efficient time. Thanks so much for excellent customer service.